Garavel Chrysler Jeep Dodge Ram
Norwalk, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 3:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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I had several issues with my dodge caravan and had checked with a mechanic previously and the amount charged was comparable to what I paid. The customer service was very pleasant and helpful and kept checked with a mechanic previously and the amount charged was comparable to what I paid. The customer service was very pleasant and helpful and kept me updated with the progress of my vehicle. I would highly recommend them. More
The over all friendliness of the staff is a very pleasant experience . To date the workmanship of the Service department has been top notch. On my last visit to the Service department Service Adviser Michell experience . To date the workmanship of the Service department has been top notch. On my last visit to the Service department Service Adviser Michelle Johnson went above and beyond to make me feel welcome and even at her busiest time had time for my issues. More
The service rep is my only point of contact at the dealership, so I understand the importance of that person with your customers. Your service rep (Michelle Johnson), was wonderful. She was profes dealership, so I understand the importance of that person with your customers. Your service rep (Michelle Johnson), was wonderful. She was professional, friendly and very courteous. I came away very impressed with your dealership. Christopher Ford More
Friendly and prompt all around great service experience. I was able to do work in the lounge while I waited and many employees said hello and offered support on logging into Wi-Fi unprompted. I was able to do work in the lounge while I waited and many employees said hello and offered support on logging into Wi-Fi unprompted. More
We had a wonderful experience with this dealer. All the sales staff was extremely friendly and helpful. You feel like you are part of a family when you leave. Ed Maldonado, our sales consultant took his sales staff was extremely friendly and helpful. You feel like you are part of a family when you leave. Ed Maldonado, our sales consultant took his time and was extremely caring to our needs. John Rossetti really went above and beyond to get the best deal for us. We were going to look at other Jeep dealers but felt we were getting the best deal here. We will definately recomend them to others. More
I stopped at Georgetown Jeep after visiting several Jeep dealerships. When I arrived Annie was the salesperson whom I dealt with. She was very friendly and knowledgeable about all the vehicles. Annie made m dealerships. When I arrived Annie was the salesperson whom I dealt with. She was very friendly and knowledgeable about all the vehicles. Annie made my car buying experience very pleasant especially after the horrible service I received at the Jeep dealership in Greenwich. She kept me informed throughout the whole process. Eric was also very helpful as he explained all the options available to me and the pros and cons of each one. Not only were they very professional but, a family experience could be felt in the dealership. They definitely disproved the so called "sales pressure pitch." More
great customer service, always call if they find alternate problems, look to get you the best possible price on work completed. highly recommend to all. alternate problems, look to get you the best possible price on work completed. highly recommend to all. More
I would recmommned this dealer because the employees are good at what they do and really try and help the customer out. The service department is very quick. good at what they do and really try and help the customer out. The service department is very quick. More
I was very pleased with my experience at Georgetown Jeep. Omar and John worked hard on getting the financials taken care of while Ed showed me all the vehicle options within my budget. Because of some person Omar and John worked hard on getting the financials taken care of while Ed showed me all the vehicle options within my budget. Because of some personal credit issues, this was no easy task. Ed directed me twards a Jeep that was more reasonably priced, with most of the options i was looking for in the higher model. Omar and John kept me updated with the progess on the loan. The whole time, everyone was offering water, soda, or anything to make my visit more comfortable. They were all honest with me and very helpful. Although i originally had my eyes on a different model, i left very happy and excited with my first brand new car purchase. More
It was my first experience with Garavel Chrysler Jeep Dodge Ram in Norwalk, CT and I can't say enough great things about the entire transaction from beginning to end. If you want to experience excellen Dodge Ram in Norwalk, CT and I can't say enough great things about the entire transaction from beginning to end. If you want to experience excellent customer service and top quality people you MUST go to this dealership. Eric Shearn, the General Sales Manager was excellent to deal with. He has his entire sales team working up to their top potential. We were treated with the utmost respect, care and professionalism. From the moment we walked onto the sales lot we were completely taken back by the expertise of the sales team. We didn't feel pressure to purchase, but only interacted with a group of people who sincerely were looking only to help us and make the deal happen. Thank you Eric and your sales team for making our experience at Garavel a positive one. You took great care in aiding us to realize the dream of owning a new car could happen and we are grateful to you. I think everyone should own a Jeep! Thank you so much! More