Garavel Chrysler Jeep Dodge Ram

I had a great experience at Garavel. My lease was up on a Volkswagon Jetta that I did not like and had a very bad experience with (car and customer service) so i was very thorough in choosing my next vehicle Volkswagon Jetta that I did not like and had a very bad experience with (car and customer service) so i was very thorough in choosing my next vehicle. Ed was very knowledgable and accommodating. He was helpful in answering all of my questions and did not try to force me into something I did not want. Ed and Paula also worked with me on pricing and were able to get me to the exact price point I was looking for. I could not have been happier with my experience at Garavel. Highly recommend to anyone looking for a new/used vehicle in the southern CT area. More

Fantastic experience at Garavel, for the second time in the past couple of months. I bought a 2 door Wrangler for my daughter, loved it so much and loved the dealer experience at Garavel so much, that I w the past couple of months. I bought a 2 door Wrangler for my daughter, loved it so much and loved the dealer experience at Garavel so much, that I went back and bought a 4 door Wrangler. Amir took care of me both times, he works with you to get the best deal for you and will pull out the stops to make it happen to your liking. The customer experience really is great at Garavel, not too pushy and very down to earth sales people. I look forward to buying my third Jeep from these guys (don't tell my wife) More

This place was great! Steve was very helpful from the second I walked in! Some sales people can be very pushy but not Steve. He understood I had to find a car and a price that worked within my means! Not second I walked in! Some sales people can be very pushy but not Steve. He understood I had to find a car and a price that worked within my means! Not only did he help find my new car but helped place me in an even BETTER car than I was originally looking at for a better price!! Doesn't get better than that! Thank you Steve and ALL of the staff there at Garavel!! You all are a very energetic, helpful, and wonderful staff! I highly recommend going to Steve and Garavel!!! I know I will be returning for my next car!!!! More

This was my first experience buying a car, and after shopping around, i could not have been happier that I chose Garavel Jeep. I found myself with an amazing car, and was pleased to have dealt with suc shopping around, i could not have been happier that I chose Garavel Jeep. I found myself with an amazing car, and was pleased to have dealt with such nice people. More

Ed did a great job. I was very skeptical becuase I had a bad experience with a Chrysler dealer recently and I told Ed when he approached me that I was not sure if I was going to purchase a Chrysler product bad experience with a Chrysler dealer recently and I told Ed when he approached me that I was not sure if I was going to purchase a Chrysler product but he turned my impresssion around completely and went above and beyond to make the deal happen. The price was great, he kept in constant contact throughout the process and worked to locate the vehicle I wanted even though they had many on the lot - just no the color I was looking for. Very great place to deal with and I found all of the people very friendly, courteous and helpful. I highly recommend Ed and Garavel. More

One of the main reasons I keep my Jeep is because I like the service so much. They have been SO nice to me. They seem to go out of their way to be sure the customer is taken care of. They're awesome. the service so much. They have been SO nice to me. They seem to go out of their way to be sure the customer is taken care of. They're awesome. More

Barbara was extremely kind from the start. She treated us like people not $$$. I could tell she really wanted to do a good job and make us happy. I'm glad we found this dealership- the experience was fast, e like people not $$$. I could tell she really wanted to do a good job and make us happy. I'm glad we found this dealership- the experience was fast, easy, and felt right. More

Christina was very helpful. She was assistant running express lane. Check in was quick and easy and she kept me regularly updated on progress and ran through options for repairs when check-up was complet express lane. Check in was quick and easy and she kept me regularly updated on progress and ran through options for repairs when check-up was completed and explained things clearly. She also took me to parts area to help with query about bicycle rack. Very friendly and very helpful. More

I was very impressed with the overall professionalism, punctuality, friendliness and thorough attention to detail that I experienced in purchasing my new Jeep. I had very specific demands for my Jeep, punctuality, friendliness and thorough attention to detail that I experienced in purchasing my new Jeep. I had very specific demands for my Jeep, both cosmetically and financially. I was very pleased to see the effort put forth by Jeff Cefalu as he tracked down the exact car I requested. He communicated with me, had his Locations Manager contact me on his day off, and kept his promise to have me in my car by the end of the week. During the price negotiation; I felt Jeff was on my side, constantly working different angles to get the deal done. It was not easy, but at the end of the day he made it happen for exactly the price I had come in with on paper. Very impressive. After agreeing to terms I had to close the deal with Paula Ramos, the dealership's Financial Manager. Once again, I had specific requests to have the car titled and insured in my business name, with me as the personal guarantor. Paula and I communicated on the phone to get this done as quickly as possible; however I forgot to mention a few things and needed to get back in touch with her. I called the dealership and could not reach Paula. Within 2 minutes of leaving a voice mail on her line, she returned my call, which I accidentally missed. She called me back a second time 1 minute later and we were able to make the necessary changes. I was so impressed by Paula's professionalism and punctuality; there have been too many times to count where voice mails are never returned and paperwork is done incorrectly. As a business owner I wish I could have all my employees work so diligently; Paula is a true professional and an extreme pleasure to deal with. She makes the usually painful financial process go as smooth as silk. Undoubtedly and unquestionably this is by far the most pleasant stress free car buying experience I have ever had. I highly recommend anyone start their car buying experience here. I only wish more businesses I have to deal with operated so efficiently and flawlessly. BRAVO! More

Christa was very honest and helpful for my service appt. Christa was very honest and helpful for my service appt. I was in and out in half hour. I was reluctant to rotate the tires but it was necessary a Christa was very honest and helpful for my service appt. I was in and out in half hour. I was reluctant to rotate the tires but it was necessary and Christa found a coupon for me to soften the price. Thank you More