Garavel Chrysler Jeep Dodge Ram
Norwalk, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 3:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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My overall experience at the Garavel dealership was terrific. The staff was extremely friendly and I felt they had my best interest in mind from the beginning. I had done my research and already knew terrific. The staff was extremely friendly and I felt they had my best interest in mind from the beginning. I had done my research and already knew exactly what vehicle I wanted to purchase.... I even had a deposit on another Jeep Wrangler at a different dealership out of state. Based on Ed Maldonado's outstanding customer service and professionalism and Omar's deep market expertise on the additional add on components I wanted to add to my new Jeep Sahara limited edition, there wasn't a question in my mind that I made right choice in switching dealerships and selecting the best one for the vehicle I was looking to purchase and retrofit! Both Omar and Ed are the consummate professionals and they made the whole buying experience both fun and interactive. I plan on remaining a loyal customer for many years to come and would unequivocally recommend the dealership and the team I dealt with to any of my friends and peers. I even said as much to Tom (aka the "Colonel") the dealership General manager..... Although my vehicle will be built out over the next few weeks while i'm traveling out of the country on business... I have no doubt that the work performed on the vehicle will be of the upmost quality and standard of professionalism any Jeep buyer could come to expect. I know Omar and Ed will keep a watchful eye on the build out in my absence and have promised to send me daily updates! Thanks to the whole Garavel team for making me feel a part of the family! It's the way a car buying experience should be for all customers.... Chalva Tchkotoua Founder and Managing Director BlueOcean70 Consulting Rowayton, CT -- Boca Raton, FL More
I was extremely happy with the personalized attention Frank Adams gave us. He stuck with us through to the end. We always felt that he had our best interest in mind, with what we needed in a vehicle and Frank Adams gave us. He stuck with us through to the end. We always felt that he had our best interest in mind, with what we needed in a vehicle and the payment that we can afford. I was also very impressed with the support given by the managers and other sales associates, they all worked as a team to make us feel comfortable with our purchase. We are very happy with our new Dodge Durango Crew Hemi. More
They are very accommodating giving the service customer a quick appointment and the Saturday service hours are very convenient and much appreciated. The work is done professionally and the vehicle is returne quick appointment and the Saturday service hours are very convenient and much appreciated. The work is done professionally and the vehicle is returned to the customer as clean as when it came in for the service work. Garavel has a winning combination you don't see often at auto dealerships. They have earned my business and I will continue to use them. More
The service dept did a good job of determining the problem with my Jeep and suggested solutions and alternative action. They fixed the existing issues and informed me accordingly. problem with my Jeep and suggested solutions and alternative action. They fixed the existing issues and informed me accordingly. More
Met with Steve. Very nice guy. They didnt have the advertised vehicle anymore but they still honored the advertised price on another vehicle. Great experience! advertised vehicle anymore but they still honored the advertised price on another vehicle. Great experience! More
I had to visit my local Jeep dealer as I had a recently purchased Jeep Compass with a satellite radio antenna issue. Initially it seemed as though Garavel didn't want to help and encouraged me to return t purchased Jeep Compass with a satellite radio antenna issue. Initially it seemed as though Garavel didn't want to help and encouraged me to return to the dealer from which I had purchased the vehicle (100+ miles away!), after I told them that I wanted them to be my primary service dealer, they were more open to helping. The service was done on time and was covered (as expected) under warranty. Keith was very friendly and helpful, and my only complaint was the initial scheduling as it seemed like they were disinterested in helping a future customer. More
Went out to buy a new car and met Steve Goomriglan. He guided me trough several options until I finally chose one. It took me a long time to get a finance from a bank but they all kept calm and supportive guided me trough several options until I finally chose one. It took me a long time to get a finance from a bank but they all kept calm and supportive. After that helped me get Insurance and delivered car to my place. Excellent Customer Service from the start to the end. More
Omar was very professional, knowledgable and personable. He explained the available options in a very understandable way. It was an extremely busy day at the dealership and he remained very calm and profess He explained the available options in a very understandable way. It was an extremely busy day at the dealership and he remained very calm and professional. We wouldn't hesitate to refer friends to this dealership. More
I walked in wanting to buy a new jeep and they walked me through it. The entire experience was great from the start to the minute I drove off the lot!!!! Run to Garavel.....don't stop...you'll love it.. through it. The entire experience was great from the start to the minute I drove off the lot!!!! Run to Garavel.....don't stop...you'll love it.. More