
Garavel Chrysler Jeep Dodge Ram
Norwalk, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 10:00 AM - 3:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Both Jeff and Paula were very proactive in providing information and explanations, and otherwise ensuring that the sale was an easy process from start to finish. information and explanations, and otherwise ensuring that the sale was an easy process from start to finish. More
Our salesman was Kyle O'Melia. He was very pleasant, courteous, and professional. He spent considerable time with us to ensure our questions were answered to our satisfaction and that the vehicle we en courteous, and professional. He spent considerable time with us to ensure our questions were answered to our satisfaction and that the vehicle we ended up buying was exactly what we wanted. It was important to us not to be rushed or pressured, and our experience with Kyle was very positive in that regard. Steve met with us on a Sunday in Kyle's absence, and took care of accepting our deposit and initiating the paperwork. Matt met with us the same day to inspect the vehicle we were trading in and give us a trade-in quote. Both of them were very courteous, professional and pleasant to deal with. Finally, Paula Ramos handled the closing in a very thorough and pleasant manner. Overall, our experience with Garavel was very positive and we would return to them to do business in the future. More
It was a great sales experience, with Jeff being knowledgable about the Jeep.The customer service was excellent, very professional and timely getting back to us with answers to questions we had thru knowledgable about the Jeep.The customer service was excellent, very professional and timely getting back to us with answers to questions we had thru the process. Would recommend Jeff Cefalu our salesperson. More
I've had good experiences at this dealership as well as experiences that have left me extremely fed up. But today's service left me feeling happier than I did going in. I felt listened to and taken ca as experiences that have left me extremely fed up. But today's service left me feeling happier than I did going in. I felt listened to and taken care of. I will continue using them to service my Jeep. And, I'm sure like most people, I wish the prices were lower. More
Steve Goomrigian was very helpful and accomodating. I had a great experience from start to finish with no hold up in the process. I would recommend this dealership. had a great experience from start to finish with no hold up in the process. I would recommend this dealership. More
The staff was very friendly and accommodating. We stopped by two different weekends to test drive a new Jeep and Kyle was very helpful and answered all our questions about the vehicle. Price and packages dis by two different weekends to test drive a new Jeep and Kyle was very helpful and answered all our questions about the vehicle. Price and packages discussions were clear, no confusion over the overall cost of our vehicle. Gave us a great value on our trade in. More
Not sure if my last review went through so this may be redundant. I have been going to this dealership since before the name change but under the same management, Paul Garavel, since 1985. I have purcha redundant. I have been going to this dealership since before the name change but under the same management, Paul Garavel, since 1985. I have purchased 5 jeeps new and used, from them and have had them serviced only by this dealer. My experience today is good reason why. I originally had my 2004 Jeep scheduled for 12/16 for a list of items to be addressed including putting on 4 new snow tires. With the coming winter storm I asked if they could squeeze my car in today, 3 days early and they were able to accommodate me. They provided a rented car so I wouldn't have to wait, and promised the car would be ready by 4;PM. From the moment I walked in this morning and was greeted by name to when I picked up the jeep and had the work explained to me every detail was professionally and courtesously well done. This is a friendly well run place where you feel you can trust them to take care of you (fair pricing and going the extra mile to please), and your car being well maintained and serviced. Although I am looking forward to my next Jeep, a 2014, I am in no rush because my car runs so well, as if it were perhaps 2 years old not 9 years old. So I will hold onto it as it still looks good and runs flawlessly. I travel past two other closer jeep dealership to get to Garavel's and its worth it. More
I was actively shopping for a 3rd car and looking at both Jeep and Honda. It was my first experience with Garavel Jeep and Ed Maldonado was extremely helpful in working with me through out the process. Ed's Jeep and Honda. It was my first experience with Garavel Jeep and Ed Maldonado was extremely helpful in working with me through out the process. Ed's attention to detail is quite impressive and his walk through on the new car delivery is second to none. Paula Ramos was also very helpful and thorough when it came time to review financial options and the warranty details. I would look again to Garavel for my future vehicle needs. More
Nick was very helpful as he checked in my car. Keith was very informative and friendly as he explain many of the services available. They made me feel very welcome. I look forward to working with them in th very informative and friendly as he explain many of the services available. They made me feel very welcome. I look forward to working with them in the future. More
Michelle was great to work with. Super helpful, attentive, and friendly. Couldn't imagine better. I went to get a rear light fixed and got an oil change and a car wash too and the job done was exce attentive, and friendly. Couldn't imagine better. I went to get a rear light fixed and got an oil change and a car wash too and the job done was excellent. More