Garavel Chrysler Jeep Dodge Ram
Norwalk, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 3:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Express service was excellent. Got me in and out and answered all my questions. First rate in every respect.Team always is responsive and addresses my issues and delivers outstanding service on all our answered all my questions. First rate in every respect.Team always is responsive and addresses my issues and delivers outstanding service on all our vehicles. More
Karl was exceptionally helpful and friendly, working very hard to meet my needs and come up with the exact right vehicle. And then, again to meet my schedule, Karl came in on his day off when the car was ava hard to meet my needs and come up with the exact right vehicle. And then, again to meet my schedule, Karl came in on his day off when the car was available for delivery. He took the time to explain to me all of my options and to show me how various models would address my needs. After delivery, he showed me everything I needed to know and a lot that I wouldn't have known until I plowed through the owners manual, saving me a great deal of time. In other words, he helped me make an informed purchase both before and after I made my selection. I could not have anticipated a better car buying experience. More
Annie Granchelli was the Sales Consultant that we worked with and she did an excellent job! Not only was she very warm and friendly, but she went the extra mile to make sure that we had a great experience; with and she did an excellent job! Not only was she very warm and friendly, but she went the extra mile to make sure that we had a great experience; she provided me with an office to work in as I was working remotely that day, and also recommended an awesome place near the dealership where my husband and I got lunch. She was really attentive while we were waiting for our financials to go through, and was constantly checking up on us and making sure we were aware of where we stood in the process. Annie made the entire car-buying experience really pleasant and I highly recommend requesting her specifically, if you go to Garavel. Thank you Annie! -Rebecca & Gaelan More
Bought my jeep there a couple months ago have had several issues still yet to be resolved. Promised somethings for example detail. Trade in price was quoted $500 more, when came time to close it was $500 les issues still yet to be resolved. Promised somethings for example detail. Trade in price was quoted $500 more, when came time to close it was $500 less then discussed. Was promised to be "taken" care of but once the sale was done Salesman all but disappeared and no help. Tires were over-inflated on delivery made for terrible ride, simple things that should have been checked upon delivery. IE Clean Car, since mine was used by manager prior to purchase More
I came in without an appointment for an oil change and was taken right away. I was allowed to bring my big dog into the waiting room which I really appreciated. Turns out I needed a new battery and two was taken right away. I was allowed to bring my big dog into the waiting room which I really appreciated. Turns out I needed a new battery and two new tires and the work was done without my having to make another appointment. I LOVE that! Christa Iannaccone couldn't have been nicer or more accommodating. I was very impressed with the quick and excellent service. Thank you! More
I came in for an oil change and some warrantee repairs. Everyone was very freindly and the tech completed all of the repairs wonderfully. Keep up the good work guys.... Everyone was very freindly and the tech completed all of the repairs wonderfully. Keep up the good work guys.... More
I had purchased a car before from this same dealership prior to it being owned by the Garavel family. The new management and ownership clearly put a premium on customer service. They worked with me on the prior to it being owned by the Garavel family. The new management and ownership clearly put a premium on customer service. They worked with me on the price and we reached a fair sale number. I will recommend this dealership to friends and family in the future. More
First time buying a car for myself, everybody was very friendly. They let me go at my pace in the buying process. Financed it, all my questions were answered, and everything was explained in detail. Ca friendly. They let me go at my pace in the buying process. Financed it, all my questions were answered, and everything was explained in detail. Car was ready as expected on the day of. Didnt try to sell me on something I hadnt asked about. Only issue I had was that when you buy a new car I expected the gas tank to be full. Not sure if thats in the sales peoples control or an overall company policy. More