Garavel Chrysler Jeep Dodge Ram

The service given by this dealership and these two employees in particular showed the utmost character, understanding, and genuine good heartedness that could have possibly been portrayed while keepin employees in particular showed the utmost character, understanding, and genuine good heartedness that could have possibly been portrayed while keeping a professional feel throughout the transaction. I believe in commending efficient work when it is deserved, and a simple 5 on a 5-1 scale does not suffice in defining the caliber of work exemplified by what I have seen today. I will be continuing business with this particular dealership for as long as I can. More

Ed the sales consultant was very patient with purchase process. I considered several accessories and had to research them. He also was kind enough to bring the truck to my home to confirm it would fit in process. I considered several accessories and had to research them. He also was kind enough to bring the truck to my home to confirm it would fit in my garage. I never felt pressured to rush the process. When I picked up the truck he gave me the best "walk through" I have ever had from a sales consultant. Great job Ed. Paula reviewed different warranty plans with me and was detailed but not overwhelming. The final signing day numbers were accurate and all my questions were answered. More

Service at Garavel is spectacular!!...Friendly, easy to work with and HONEST...Nick consistently does a great job!...Excellent follow-through, and they actually call when they tell you they will...not ever work with and HONEST...Nick consistently does a great job!...Excellent follow-through, and they actually call when they tell you they will...not every car dealership service center does this!...Highly recommended!. More

Great experience-Ed Maldonado is very professional and took the time to go over everything with us. He was very informative about the vechile that we purchased and overall did a great job. Peter Telesc took the time to go over everything with us. He was very informative about the vechile that we purchased and overall did a great job. Peter Telesco More

I started to work with this dealership and other dealerships via email several months ago. I initially wanted information on a used Jeep Wrangler Unlimited. This Garavel dealership in Norwalk was dealerships via email several months ago. I initially wanted information on a used Jeep Wrangler Unlimited. This Garavel dealership in Norwalk was quick to reach out to me to offer information. Over time, although I continued to be interested in a certified pre-owned Jeep, I became more interested in a new one so I would be able to pick and choose my options / features on the vehicle. Amanda Gerpe initially reached out to me and continued to offer assistance over a couple of months as I went back and forth between used and new. When I was ready to come into the dealership, she arranged for me to work with Rony Gonzalez, one of the salesmen. Rony was patient, clear in his explanations and helpful during the purchase phase. Paula Ramos finalized paperwork with me and presented various service options but not in an overly aggressive way. Overall, I had a very good experience with the dealership and would recommend it highly to others, including working specifically with Amanda, Rony and Paula. More

loved the $14 oil change on Columbus Day! Keith was great and called me on my cell when car was ready - and hour EARLIER than they told me! and called me on my cell when car was ready - and hour EARLIER than they told me! More

Since I walked in th the door to look for a new car I have had nothing but a good experience this is my 3rd car bought there the people are very friendly and nice from the dealers to the managers to the have had nothing but a good experience this is my 3rd car bought there the people are very friendly and nice from the dealers to the managers to the sales & service department I call and I get great service to my time and schedule which is important they get me in and out More

I've been going to Garavel Chrysler Jeep Dodge Ram for more than 4 years now, and in that time I've never been disappointed in the quality of service, professionalism of the staff or anything else tha for more than 4 years now, and in that time I've never been disappointed in the quality of service, professionalism of the staff or anything else that pertains to the maintenance of my Jeep brand vehicle. I've mainly dealt with Keith Zarembski during that interval, and he and the rest of the staff do their best to schedule you in when it's most convenient for you - and their overall goal is to get your vehicle back to you and get you on your way as soon as possible. When other problems arise [during the complimentary vehicle inspection], I get calls updating me on the situation as it stands. A dialogue typically ensues suggesting what should get done right away, or what I can push to the next service appointment. For people mindful of their budgets, this attention to a customer's specific circumstances is so valuable. I have the utmost trust in Keith and the service technicians' that I never hesitate to ask questions and seek their advice when it comes to matters with my Jeep brand vehicle. From the time you hand over your keys to the moment you're back in your vehicle, the crew over at Garavel CJDR have got you covered. They are simply the best. More

The overall sales experience at this dealer was pleasant and professional. Ed was very quick to respond to questions and concerns regarding the purchase of our new Jeep. The deal was completed in a timely and professional. Ed was very quick to respond to questions and concerns regarding the purchase of our new Jeep. The deal was completed in a timely and professional manner. We will definitely recommend Garavel Jeep to our friends and family. More

I've used a number of dealerships for servicing my jeep as I relocated from FL to GA and now CT. Garavel is the best of the dealership I've used and Kieth Zarembski is always the service advisor I lo jeep as I relocated from FL to GA and now CT. Garavel is the best of the dealership I've used and Kieth Zarembski is always the service advisor I look for there. Kieth makes sure I get what I came in for - fast service, a fair price, and satisfactory results. I'll keep coming back to Garavel for service and will certainly shop there for my next new Jeep. More