Garavel Chrysler Jeep Dodge Ram
Norwalk, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 3:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Received very good customer service from Ed Maldonado, very friendly, very informative and overall a satisfactory service. We would return to this dealership however only to deal with Ed. very friendly, very informative and overall a satisfactory service. We would return to this dealership however only to deal with Ed. More
These nice folks all did a great job with me when I recently bought a Wrangler. Fair price, questions answered, responsive and professional. Kept promises. Thanks! Jonny recently bought a Wrangler. Fair price, questions answered, responsive and professional. Kept promises. Thanks! Jonny More
Amir is the man! Super knowledgeable and extremely polite, courteous and professional. I was in last Friday to turn in my 2012 Jeep Grand Cherokee and left with a beautiful 2014 Jeep Grand Cherokee an polite, courteous and professional. I was in last Friday to turn in my 2012 Jeep Grand Cherokee and left with a beautiful 2014 Jeep Grand Cherokee and new 39 month lease thanks to Amir. More
This is my fourth occasion bringing my 2010 ram 1500 for service at Garavel auto group, during all occasions Keith has helped me. He has been both courteous and professional on all occasions. I also own a M service at Garavel auto group, during all occasions Keith has helped me. He has been both courteous and professional on all occasions. I also own a Mercedes which is serviced at the Mercedes dealership in Greenwich and I must say that the experience with Keith at Garavel has been more professional and a better overall experience than that at Mercedes. Keith had reminded me of a recall on my vehicle that I failed to address. In addition he attempted to address a strange noise that was coming from the passenger side. Great experience, great service. Edmund Lee More
Nick is very professional, and understands the words "Customer Service". I was very impressed with they way he handled my Jeep issue. We often bring our vehicles in to a service center in a state of "Customer Service". I was very impressed with they way he handled my Jeep issue. We often bring our vehicles in to a service center in a state of frustration. Nick and the staff dealt with the issue in a prompt and fair manner. Ultimately I left feeling very satisfied. Thanks Again Nick More
Ed Maldonado was welcoming from our first investigation visit to our follow up the next week. He exhibited solid knowledge, answered questions honestly and was most patient throughout the process. My husba visit to our follow up the next week. He exhibited solid knowledge, answered questions honestly and was most patient throughout the process. My husband and I never felt pressured and greatly appreciated the comfortable customer setting which Ed provided. We have already recommended Ed to our friends and look forward to working together again as warranted. More
Ed let the new model Cherokee sell itself by professionally responding to questions without going much beyond the answer requested, but at the same time pointing out competitive features in a no professionally responding to questions without going much beyond the answer requested, but at the same time pointing out competitive features in a non-pressurized, credible way. In a conversational fashion. Ed understands cars and people. Following the sale, his explanations of the amazing, but initially complex technologies to my wife and I (older, less technically adept!) were patient and thorough. Paula was welcoming, cheerful, humorous, efficient (and pretty!), making time fly and setting us at ease. When my wife was leaving, they both called her by name, saying they were heading out for a cup of coffee and thanked her for coming in. She said they deserved a martini instead. True. More
Ed went out of his way to find the car we wanted with our choice of interior/exterior color, wheels and other options. He was very courteous, well-informed, and helpful in our three visits to the dealer. Wh choice of interior/exterior color, wheels and other options. He was very courteous, well-informed, and helpful in our three visits to the dealer. When we picked the car up at purchase, he spent a lot of time with us going over the car's every setting (there are millions). No problems at all. A pleasure. More
Michelle Johnson delivered on her service promise on time and under budget....I am very satisfied with the way I was treated and would highly recommend the dealership to friends. and under budget....I am very satisfied with the way I was treated and would highly recommend the dealership to friends. More
I was very happy with my visit. They opened early 7:27am scheduled to open at 7:30am thats Big. They welcomed me like they were glad to be there and happy to have us stop by, it 's all about you at this ser scheduled to open at 7:30am thats Big. They welcomed me like they were glad to be there and happy to have us stop by, it 's all about you at this service center. $ 11.00 oil changes just to get you in the door which is really great marketing and a win win deal for you and the dealer loved it. Free coffee and water a clean waiting room with Flat screen Tv- comfortable ,restrooms were clean too. I'm just a customer but I can be a pain in the butt ! They actually put up with me and my questions.Good job guys. For the record no I didn't buy my jeep at Garavel and no I'm not getting paid for this review. Just credit due. As always they did good with the Jeep they are Jeep pro's. I trust their work. Raye Pender Stamford ,Ct More