Garavel Chrysler Jeep Dodge Ram

Love Garavel Autogroup of Norwalk, CT. I just bought my 3rd Jeep (2nd in a row from Garavel). I keep coming back b/c of their friendly staff, quality of work ( they worked with me and always had my best in 3rd Jeep (2nd in a row from Garavel). I keep coming back b/c of their friendly staff, quality of work ( they worked with me and always had my best interest at heart) customer service is superb. They are all so friendly, offer you bagels, coffee, water over & over again, make your experience so comfortable it's like your at home! I love getting my car serviced here, b/c I know my car is in good hands from the moment I drop it off. The service staff is friendly, knowledgeably & answer all your questions. Plus, they always find ways to keep the prices low!!! Garavel Autogroup of Norwalk your the best!!!'mm More

I am a commuter who brought in my Subaru for brake pads and getting the rotors turned based on the milage on my car (brought my Subaru here based on previous JEEP work I had done here and was completely sa and getting the rotors turned based on the milage on my car (brought my Subaru here based on previous JEEP work I had done here and was completely satisfied). After less than 20 minutes Keith came back out and told me nothing was needed based on the amount of pad material left for now. After living in 5 states in the past 20 years, I have been to few service departments in my life where I would trust them to come back and say nothing needs to be done. Keith was friendly and courteous even though there was a line on a Saturday morning he in no way made me feel like I wasn't important and took the time he needed with each customer. The service waiting room is fully stocked with water and coffee, and the restrooms was cleaned. I can and will come to Garavel for anything I need done to any car in the future. More

In one week's span, I came to Garavel Jeep a lifelong Toyota / Nissan owner...skeptical of branching outside the midsize sedan category…and when I came into Garavel last Saturday, I was greeted by Ed Mal Toyota / Nissan owner...skeptical of branching outside the midsize sedan category…and when I came into Garavel last Saturday, I was greeted by Ed Maldonado, a very friendly and knowledgable sales rep. Ed helped me with general questions, and got me comfortable with the idea of driving a Jeep. We took a test drive, and Ed was very helping explaining the vehicle's features as I drove - but didn't hammer me with details…instead letting me take in the experience. In fact, Ed wasn't overbearing or trying to "oversell". His approach was organic, and when it came down to hammering out numbers - it was quite painless. Ed even let me test drive the car again the next day under different driving conditions to help me decide whether I wanted to go with a 4 cylinder or a 6 cylinder. By the end, I was confident in knowing that I wanted to be a Jeep owner. We briefly discussed a range in price, and he came back meeting my needs. It was painless and simple. Only one issue remained - the vehicle I wanted wasn't on their lot - so it meant searching for the vehicle. That's where Mark Porcheddu came in. He helped locate a match - and worked with me on getting the vehicle to me in a short turnaround. When we found the vehicle at another dealership, there were issues getting them to "swap" out their car, so Mark helped me get into an even better Jeep. When I expressed concern over my budget, Mark worked with me, and was able to get me into "the next tier" of that vehicle for an unbelievable price. Picking up the vehicle was again, painless. Mark, and Ed, and Paula Ramos were there to greet me and help me make this transition upon picking up the vehicle. I felt like this dealership operates like a family, not only because everyone seems to get along so well, but also because they treated a total stranger like me, like a real person. It was much appreciated, and Jeep is very lucky to have guys like Ed and Mark, and women like Paula. 5 star experience. More

Walked in for an oil change. Nick greeted me with a smile and asked me politely what i needed done. Then after the oil change was done he explained to the diagnostic report. Gave me back my key and I was on and asked me politely what i needed done. Then after the oil change was done he explained to the diagnostic report. Gave me back my key and I was on my way under a thirty minuets. More

My purchase couldn't of been any easier, we were able to come to terms very quickly and Jeff delivered on everything we agreed to. His knowledge, follow-up and due diligence made my overall experience pa to come to terms very quickly and Jeff delivered on everything we agreed to. His knowledge, follow-up and due diligence made my overall experience pain free. If you're in the market for a new car I highly recommend him. 203-845-8040 ex. 211. More

Hi,my heat stopped working on my 3 yr. old truck today,( it was 14 degrees). so i walked into Garavel auto group and happened to get Mr. Zarembski. I talked to him about my truck and he got right on it.He h it was 14 degrees). so i walked into Garavel auto group and happened to get Mr. Zarembski. I talked to him about my truck and he got right on it.He had it diagnosed and fixed while I had a free cup of coffee.All in about an hour.The service department was very friendly you can even watch T.V. have a bagel or muffin or a drink all for free while you wait. Now that's service! Thank you to all at Garavel autogroup, especially Keith Zarembski Thanks again Charles Cannella P.S. I will recommend Garavel Autogroup to everyone I know...The BEST!!! More

Keith worked with me, and knew I have a limited income. He kept his word and had my car ready before noon today. Only two of three parts actually needed to be replaced, and its his honesty and integrity th He kept his word and had my car ready before noon today. Only two of three parts actually needed to be replaced, and its his honesty and integrity that will keep me returning to Garavel! ;) More

On our way from New York to Vermont with our brand new Dodge Ram truck the radio & blue tooth suddenly stopped working. We located Garavel Dodge in Norwalk, Ct. figuring we would just stop in to see if w Dodge Ram truck the radio & blue tooth suddenly stopped working. We located Garavel Dodge in Norwalk, Ct. figuring we would just stop in to see if we had inadvertently hit a button or something never expecting they would take care of us immediately. But that is exactly what they did. When they came out and were not able to operate it either - they immediately took us in and worked on the problem. The computer called for reprogramming so they did what was necessary to reprogram successfully and get us back on the road within 45 minutes - all with a smile! And we didn't even buy our truck there! Thank you Michelle & Garavel Dodge! More

I always get excellent service from this dealership, they will work with you on a fair price for services provided and complete their work in a tim ely fashion. will work with you on a fair price for services provided and complete their work in a tim ely fashion. More

I've been going to Garavel for over four years now and the service department continues to be one of the best around. I worked with Michelle Johnson this go around and it will maybe sound very much li and the service department continues to be one of the best around. I worked with Michelle Johnson this go around and it will maybe sound very much like my other review, but the high standard in the service department stays true. They keep you in the loop during the extent of your service period. Whether it's a routine maintenance or an out of the blue issue that needs attending to, the staff remain very fair and honest in their opinions on what you should get done or what can possibly be held off. I'm very comfortable with their recommendations (and that is because they explain WHY you need to get unknown issues dealt with). I'll continue to recommend Garavel to anyone looking to purchase a vehicle. It was a big contributor in my brother purchasing his new vehicle from them. More