Garavel Chrysler Jeep Dodge Ram

Keith was great, I dropped my jeep off this morning on a Saturday and it need quite a bit of work and he assured me that it would all be ready by the end of the day. anywhere else and it would take days. th Saturday and it need quite a bit of work and he assured me that it would all be ready by the end of the day. anywhere else and it would take days. thank you Keith More

The salesman we initially worked with left the dealership prior to us finalizing our deal. Steve G. had to step in, figure out where we were and get our vehicle secured. Steve was extremely responsive to our prior to us finalizing our deal. Steve G. had to step in, figure out where we were and get our vehicle secured. Steve was extremely responsive to our questions and get our vehicle ready for pick up within a week of us first speaking to him. He is very knowledgable and extremely friendly and courteous. We would highly recommend Garavel and Steve G. More

We came in with a back wiper that was torn off by vandals, was told the part would be in the next day and to come back. I came back, was walked to parts to purchase the parts, and then waited a short vandals, was told the part would be in the next day and to come back. I came back, was walked to parts to purchase the parts, and then waited a short time for the installation of the wiper arm and blade to be put on, and with no additional costs. Very well done, from a very appreciative and now a new customer. Rob Reeves More

Came in to service my 2001 RAM 1500. My truck had a litany of issues- stalling out, slipping when shifting, and braking issues. Keith correctly diagnosed all the issues, kept me apprised of the cost es litany of issues- stalling out, slipping when shifting, and braking issues. Keith correctly diagnosed all the issues, kept me apprised of the cost estimate, gave me multiple options and in the end, completed the work ahead of schedule and right on budget (even though there was some extra work thrown in that they discovered once the truck was on the lift). After having my vehicle previously serviced by another local dealership (and paying through the nose to address the same problem over and over again) I will return to Garavel for all my Ram's service needs. Extremely satisfied with my experience there. More

I have been going to the dealership for years and have purchased three vehicles from them. They are always very accommodating around my schedule when i need service. They make you feel like family-they g purchased three vehicles from them. They are always very accommodating around my schedule when i need service. They make you feel like family-they go way beyond the call of duty. thank you More

My Jeep had check engine light on and was shaking. I was coming in for an oil change and to check the problem. This is my 2nd Wrangler and I have never had any serious issues with the vehicle. I take good coming in for an oil change and to check the problem. This is my 2nd Wrangler and I have never had any serious issues with the vehicle. I take good care of it and keep up with recommended maintenance. Unfortunately, this time the problem was fairly serious. After diagnosing the problem, Keith called me over to the desk to explain. He not only did a very good job detailing the issue but also gave me the pros and cons for not doing the recommended service. I have been to Garavel many times and usually have Keith as my service advisor. I always find him to be fair, honest, hard working and realistic. I don't get the sense that I am being oversold on service like alot of service departments try to do. Garavel is definitely higher in price than most other local places I could go to but after my recent experience with a competitor (Valvoline - I went there last time to change a bunch of fluids), I think you pay for what you get. More

I stopped in a few weeks earlier for a test drive, At this point I had an idea what I wanted but wasn't entirely sure, as still had to do my homework. Couple weeks later I decided to take the plunge.. G this point I had an idea what I wanted but wasn't entirely sure, as still had to do my homework. Couple weeks later I decided to take the plunge.. Got some bids on what I wanted from Trucar, but was surprised the local dealer wasn't on it.. I figure I stop in see what was going on before I go visit the bidding dealerships. I prefer to spend my money locally when possible, it is also more convenient. When I got there, call it a stroke of luck, but suddenly on their lot was virtually the precise vehicle I was looking for. I went inside talked to Steve (he was the gentleman who gave me the test drive a couple of weeks earlier), who told me they just took it in on a dealer swap and was why I couldn't locate the car on their internet inventory. I told him we could do deal today for this car, if they willing to compete with my bids in hand, and upgrade a specific feature that was missing. A short time later we had a deal, the whole process was really hassle free. I was in/out within an hour. A day after my check cleared, I came back to pick up the car. Steve walked me through all the features, and I was off. We've communicated a few times since on email as easier to ask him how something works than sift through a 700 page manual. It really was an easy experience and Steve helped out a lot. More

Keith Zarembski was EXTREMELY helpful. Kept me updated on the status of my vehicle by calling me in a timely manner. Nick Collins was the actual associate that worked on my car. He fixed the issue with my ca the status of my vehicle by calling me in a timely manner. Nick Collins was the actual associate that worked on my car. He fixed the issue with my car that I brought it in for. I used to go to the Greenwich, CT office but will NEVER go back again, the friendliness of the Norwalk, CT staff was UNBELIEVEABLE! I only went to the Greenwich office because of the location (more convenient). More

The team at Garavel were a pleasure to work with in buying two new cars (Wrangler Unlimited and Grand Cherokee Summit). Very professional, great customer service, and a pleasure to spend time with. buying two new cars (Wrangler Unlimited and Grand Cherokee Summit). Very professional, great customer service, and a pleasure to spend time with. More