Garavel Chrysler Jeep Dodge Ram

I have always brought my jeep to this dealership and feel confident with the service they do. This time was especially a good experience with the introduction of the Express Lane. Nick Collins' customer se confident with the service they do. This time was especially a good experience with the introduction of the Express Lane. Nick Collins' customer service and professionalism is outstanding. More

This is my 2nd time buying a car through Annie. She is fair, friendly, and helpful. I know i am getting a deal with her. She shares your excitement and makes you feel like her number 1 priority which, as fair, friendly, and helpful. I know i am getting a deal with her. She shares your excitement and makes you feel like her number 1 priority which, as a fellow customer service professional, is the best part when purchasing anything. I have recommended others to her and my family has been getting cars from this dealership for the past 20 years. We are beyond satisfied. Keep up the great work! More

Annie was very helpful and a joy to work with. She answered all questions quickly and efficiently, and was incredibly fun to talk to. I would recommend this dealer and especially Annie, to anyone. W answered all questions quickly and efficiently, and was incredibly fun to talk to. I would recommend this dealer and especially Annie, to anyone. Will definitely go to Annie for assistance with our next vehicle. More

Annie and Paula are amazing!!! Wonderful customer service from both. Helped me through every step of the way to purchase my Honda! Annie makes you feel very comfortable, no pressure, and very pleasant. Paula from both. Helped me through every step of the way to purchase my Honda! Annie makes you feel very comfortable, no pressure, and very pleasant. Paula is very helpful and she walks you through all the financial documents and is very upfront with everything. She also makes you very comfortable. This dealership is a great dealership to go to! More

On January 17, 2014, I brought my 2004 Dodge Dakota in because it was making an awful screeching noise whenever I turned the steering wheel and there was liquid under my truck. It was diagnosed as needin because it was making an awful screeching noise whenever I turned the steering wheel and there was liquid under my truck. It was diagnosed as needing a new power steering pump so I made arrangements to have a new pump installed in addition to a serpentine belt and oil change. Three days later, the awful noise re-appeared when I turned my steering wheel and the next morning more liquid was found under my truck. I was frustrated and brought my truck to Garavel hoping to find out what happened. The diagnosis came back as rusted and leaking power steering lines. I had already paid $800.00 for the power steering pump and was quoted another $600.00 for the lines. This didn't make me very happy at all because I felt everything should have been diagnosed together and fixed during one visit and definitely not have the same problem three days later. So, I removed my truck and decided to explore other options. What Keith did next is what separates him from anyone else in this industry. The very next morning, Keith called and left me a voice message on my work phone. I called him back and he immediately wanted to rectify the problem and did not want to lose me as a customer. Up until now, I always had a very good relationship with Keith and Garavel so I brought my truck back and had both the power steering lines replaced. I can honestly say that if Keith had not made that phone call, Garavel probably would've lost me as a customer. I've said it before, Keith is a very, very big reason why I will continue to bring my Dodge Dakota to Garavel for service. More

I am giving Rony Gonzalez a perfect rating because my I am giving Rony Gonzalez a perfect rating because my experience with him in leasing a new 2014 Jeep was both pleasant and informative. As a new buy I am giving Rony Gonzalez a perfect rating because my experience with him in leasing a new 2014 Jeep was both pleasant and informative. As a new buyer, Rony answered my every question, even some of which were very basic car buying/leasing questions. He went over everything, including trade-in values, leasing vs. buying options, financing, features and offered valuable and honest opinions to help me with my decision. I went with my father, and Rony even addressed his concerns as if he was the buyer. After looking at a few colors and types, and experiencing an instructional test drive, I found the car I wanted to lease: Silver 2014 Jeep Grand Cherokee. I was very pleased to see that Rony was as happy as I was that I found a new car, as it was my first new car. In addition to going above and beyond with pricing and financing help, Rony was helpful, gracious, understanding, and most of all humbly honest. These qualities make him a great car salesman and should solidify his growth in the industry for many years to come. More

Very friendly, warm, accomodating, helpful--really outstanding connections with all individuals in the dealership esp Jeff Answered all of my questions, heard my goals in terms of money, service and outstanding connections with all individuals in the dealership esp Jeff Answered all of my questions, heard my goals in terms of money, service and type of car More

Kirk drove me to work after I left my car for service. It was a terrific experience and he is a very nice man. That is a good thing first thing in the morning. was a terrific experience and he is a very nice man. That is a good thing first thing in the morning. More

This dealership was just very easy to deal with all around - the people where helpful above and beyond - knowledgeable and pleasant - we had visited several other jeep dealerships and mainly ended up b around - the people where helpful above and beyond - knowledgeable and pleasant - we had visited several other jeep dealerships and mainly ended up back here due to personality of the staff More

Busy Sat. morning. All staff were professional, friendly, helpful and honest. They got me in and out very quickly. We were offered delicious bagels, granola bars and bottled water. friendly, helpful and honest. They got me in and out very quickly. We were offered delicious bagels, granola bars and bottled water. More