Garavel Chrysler Jeep Dodge Ram
Norwalk, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 3:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,695 reviews
Great Experience overall. The team went above an beyond to accommodate our families needs. I have a child at home with leukemia and my wife could not come to choose the car. They allowed me to bring the to accommodate our families needs. I have a child at home with leukemia and my wife could not come to choose the car. They allowed me to bring the car home to her before purchase. Really great! More
Nick was very helpful and knowledgeable. He was very personable and demonstrated a high level of energy and customer service. He was in the middle of something but dropped everything to help me. personable and demonstrated a high level of energy and customer service. He was in the middle of something but dropped everything to help me. More
I purchased a Jeep and significantly customized it. Steve G did a great job walking me through the after-market parts alternatives was looking for and what was available, getting pricing on all the extra par G did a great job walking me through the after-market parts alternatives was looking for and what was available, getting pricing on all the extra parts, and ultimately working with the service department to build my customized Jeep. Steve was even nice enough to find me a buyer for my wheels since I upgraded to off road wheels/tires. More
Steve was extremely helpful. He probed to find out what Jeep we were looking for, he offered us many car options both at dealership and others nearby, he showed us various cars on the lot and he found a so Jeep we were looking for, he offered us many car options both at dealership and others nearby, he showed us various cars on the lot and he found a solution that we were happy about. It was late on a Sunday, yet he took his time helping us until were satisfied. The entire sale was very seamless. More
Keith and the team did a great job. Got me in and out Keith and the team did a great job. Got me in and out and fixed issue. Had some issues with fuel injection system which almost left me stranded V Keith and the team did a great job. Got me in and out and fixed issue. Had some issues with fuel injection system which almost left me stranded Very professional More
I was so happy to find a dealership that had an express service where I could just come in to get my oil changed-little did I know that my car also needed to be updated for a recall Jeep issued a little wh service where I could just come in to get my oil changed-little did I know that my car also needed to be updated for a recall Jeep issued a little while before I visited. Admittedly, I had to wait an hour and forty minutes for the system update to load properly, which made me a little more than frustrated, but that was Jeep's fault, not the staff's (I'm looking at you, Jeep internal systems). The staff at Garavel were courteous, on point, and always willing to assist me throughout my visit, far more so than I would have expected from a car dealership. In particular, Keith and Nick were polite and attentive to the fact that I had waited so long for my car to get fixed. Throughout the wait, I experienced perhaps some of the highest levels of professionalism I've encountered while in a car dealership. They were patient and took control of their staff to make sure my car was serviced in the fastest time possible. Aside from the central computer issues (which I should stress were NOT the fault of the staff) I had an overall pleasant experience. More
In August of 2013, my boyfriend bought me my very first brand new car, a 2014 Jeep Grand Cherokee, from a Jeep dealer in Yonkers. We had an issue with the car since the day it was purchased in that the c brand new car, a 2014 Jeep Grand Cherokee, from a Jeep dealer in Yonkers. We had an issue with the car since the day it was purchased in that the check engine light was always on. Multiple trips to the Yonkers service center were unproductive and the problem was never fixed. Frustrated, disappointed and at the point of taking legal action, we decided to try Garavel because of the reviews received on dealer rater. So we traveled all the way from Westchester to CT. After a few trips to CT, thanks to a determined mechanic and a dynamic Greg Cantandella it appears the problem was fixed! Everyone was friendly, accommodating and courteous. Most importantly, they were determined to find the problem and fix it and ultimately make me happy...and that they did. Thank you. More
I had a very limited experience with this dealership but Keith Zarembski in the Service Department was extremely helpful in getting my query looked at and solved in a short time frame. Thank you very much Keith Zarembski in the Service Department was extremely helpful in getting my query looked at and solved in a short time frame. Thank you very much! More
My 2004 Jeep Grand Cherokee had an electrical short resulting in intermittent loss of power. The service advisors Nick Collins and Keith Zarembski were very courteous and helpful in getting the car in resulting in intermittent loss of power. The service advisors Nick Collins and Keith Zarembski were very courteous and helpful in getting the car into servicing. The technician, Freddy Collins, performed excellent diagnostic and repair work with a difficult repair. Mr. Collins has also performed excellent work on previous repairs to my Jeep. More