Garavel Chrysler Jeep Dodge Ram

Friendly, knowledgeable, professional staff Everyone on staff was extremely knowledgeable, and excited about product which is something you really do not see. All staff introduced themselves. Lo Everyone on staff was extremely knowledgeable, and excited about product which is something you really do not see. All staff introduced themselves. Lots of vehicles to chose from. Highly recommend, it was worth the travel. More

helped alot the place was almost closed and i needed a part and he got the part and fixed it so it would not leak over the weekend the place was almost closed and i needed a part and he got the part and fixed it so it would not leak over the weekend More

thank you Annie was extremely helpful and worked with me to find what I needed and in my price range. Annie is definitely an asset to Gravel and I will be recom Annie was extremely helpful and worked with me to find what I needed and in my price range. Annie is definitely an asset to Gravel and I will be recommending her to my friends and family More

In General I would like to take this opportunity to say how grateful I am to the employees of Garavel Autogroup. I have been going to them for years now and each I would like to take this opportunity to say how grateful I am to the employees of Garavel Autogroup. I have been going to them for years now and each time I'm there am always greeted with a smile and/or handshake. My dealings there have always been fair and straight forward. I've been to my fair share of car dealerships over the years and this is by far the friendliest as well as most professional. I would highly recommend them. In fact I just leased two new vehicles from them a few months ago and my new sales rep Amir, helped me through the process from start to finish. By the end of it all I felt as though I had known him like a friend for years. Great service ...Keep up the Good Work! More

Highly Reccomend I am a first time buyer, so while I do not have much to compare my experience to, I found it to be outstanding. Amir was my sales consultant and he w I am a first time buyer, so while I do not have much to compare my experience to, I found it to be outstanding. Amir was my sales consultant and he was excellent. He is very knowledgeable about all the products on his lot, and shoots you straight as far as which make and models offer the best value under specific conditions. He has great customer service skills, and very adeptly takes you through the features, perks, and price points of each individual model. If your answer to something is "no," he carries right along and brings you to the next option. Amir is easy to follow in his pitch and lays your choices out in straightforward terms. He is not pushy at all and will give you time to think and weigh your options, and only offers his personal opinion if it is solicited. His greatest strength is that as he leads you through the lot he allows you to come to your own conclusions through his guidance. Amir is an excellent car salesmen, and a consummate professional. More

Kool and Kind Keith Keith went out of his way to make sure all the concerns were taken care of quickly and within budget. Keith understood the problems immediately withou Keith went out of his way to make sure all the concerns were taken care of quickly and within budget. Keith understood the problems immediately without significant explanation which was a refreshing change. He was courteous and to the point. More

Earlier this week I spoke on two occasions with Nick Collins about a recall notice we had received regarding our 2004 Jeep Grand Cherokee. Nick was kind patient and extremely courteous. He said bring t Collins about a recall notice we had received regarding our 2004 Jeep Grand Cherokee. Nick was kind patient and extremely courteous. He said bring the car in anytime that was convenient and to allow 90 minutes to two hours for the service. I arrived this morning, April 4, at 815 am and Nick walked me over to Michelle Johnson. Michelle was every bit as kind patient and courteous as Nick. I was shown your very comfortable waiting area and although I did not avail myself of the coffee bagels etc I did read the NY Post. To my surprise in less than one hour Michelle appeared and gave me the keys to our vehicle no 90 minutes, no two hours. Less than 60 minutes job completed. Great service, great dealership and most importantly great people. Next time we are in the market for a new vehicle your dealership goes right to the top of our list. Thank you. Gary Klahr More

Outstanding service experience I have dealt with many service departments over the years, and my experience today with Keith Zarembski was the best ever. I needed immediate service I have dealt with many service departments over the years, and my experience today with Keith Zarembski was the best ever. I needed immediate service on my husband's truck, a vehicle I have never driven. Keith offered to send someone to my house to drive the truck to the dealership for service! The truck was serviced quickly and I was on my way back home in an hour. I was also looking for accessories for the vehicle and Keith sent me to see John in Parts who was very helpful in explaining my different options. When I called my husband at work and told him about my experience at Garavel he was stunned that someone went that far to help me out. I would recommend Garavel to anyone who is looking for service the way it use to be. More

Being that we've had a rough winter my car has been in the shop more often than I care to say. A few weeks ago my car was getting repairs from some prior incident which consisted of a new tire sensor, in the shop more often than I care to say. A few weeks ago my car was getting repairs from some prior incident which consisted of a new tire sensor, new tires, etc. Just last weekend due to the negligence of theI-287 NY State Highway DOT my car encountered severe pot holes. I was trying to dodge one, and two other ones were in my path. Like land mines that I was trying to avoid I needed to to back onto I-95. Unfortunately my car was damaged by this holes of destruction. Keith knew how often my car had been in Garavel due to the heavy winter we've been having and helped me by working with me, and make it something that I could afford. Knowing that someone wants to work with my situation and encourages me to be a repeat and very satisfied customer! More

Superb experience I just bought a grand Cherokee today at Garavel. Everyone was lovely and super patient, clear and easy to work with. Steve P. is such a pleasure to wo I just bought a grand Cherokee today at Garavel. Everyone was lovely and super patient, clear and easy to work with. Steve P. is such a pleasure to work with. He didn't rush me and was very patient with how I wanted to go about the purchase. Thank you, Steve! I must be honest, I made the decision to buy this new car quicker than I usually take to decide on and buy a pair of shoes. Steve made it so easy to make the decision. He's very knowledgeable, kind, funny and down to earth. He doesn't push things. He' gives good advice. I highly recommend the Garavel teams and Steve P. More