Garavel Chrysler Jeep Dodge Ram

As pleasant a car buying experience as possible I dread buying cars, but in this case, it turned out to be relatively pleasant. I stopped by this dealership with a specific car in mind and while I I dread buying cars, but in this case, it turned out to be relatively pleasant. I stopped by this dealership with a specific car in mind and while I was out on the lot examining it, Karl came out to greet me. A quick test drive followed by a pretty standard negotiation on the price of the car, along with the valuation of a couple of trade-ins, had me out the door within three hours. Pick up of the car took a bit longer than I would have preferred, but overall, I was pleased with the overall process. Karl was very accommodating. More

DG review Great guys. Great service. Kirk is a true professional. He is polite and sincere. His friendly and professional manner complemented the great technica Great guys. Great service. Kirk is a true professional. He is polite and sincere. His friendly and professional manner complemented the great technical auto experience of your service center. More

OUTSTANDING service with INCREDIBLE staff! I visited Norwalk Jeep to get my Grand Cherokee serviced in May 2014. The service was top notch. I was greeted the moment I walked in. The waiting are I visited Norwalk Jeep to get my Grand Cherokee serviced in May 2014. The service was top notch. I was greeted the moment I walked in. The waiting area is very comfortable with TV and light snacks/coffee. Ray Hernandez performed a great service while Mark and Keith kindly assisted me with check out. I would definitely recommend to go here for all of your Jeep needs. I have nothing negative to say, keep it up guys! :) More

Overall Good Service But Communication Could Be Better Garavel called me up to take back my 2011 Jeep Grand Cherokee lease. I told them I was interested in the Cherokee. I originally wanted a base model, Garavel called me up to take back my 2011 Jeep Grand Cherokee lease. I told them I was interested in the Cherokee. I originally wanted a base model, but my wife fell in love with a souped up version. They gave me a price on the souped up version which I agreed to, but when I went back, they told me that in fact the souped up version they showed me didn't have all the options they said. They didn't have the one I wanted so they ordered me a new one and said they would do their best to match the price they originally quoted me for a souped up version. When the car came in it was over by like $1.50, so kudos for standing by what they said. My only issue is that there were many times I would call and leave a message for the salesman and never get a call back. A few times I had to call and speak to someone else telling them that I could not get the salesman to call me back. This is definitely something that needs to be worked on, but I am overall happy with the experience as we got a nice car for a good price. More

Excellent Service We came to the Garavel dealership after visiting the Greenwich Jeep dealership and Greenwich dealership on 5/8. We had pretty much narrowed our search We came to the Garavel dealership after visiting the Greenwich Jeep dealership and Greenwich dealership on 5/8. We had pretty much narrowed our search down to a Audi Q5 and Grand Cherokee Altitude. After visiting the Jeep dealership we knew we liked the Grand Cherokee but they didn't have the altitude in stock and we were told that they would be coming in next week. We went to Garavel because we saw they had one in stock. Once we got to Garavel and was introduced to Doug we quickly found out that the Altitude was there but it was already sold. Doug still was able to show us the Altitude and said more should be coming in next week. Even though the car was already sold we fell in love with the car and Doug was able to sense that. Doug displayed great customer service showing us similar models and suggest we test drove some of those. Doug did a great job selling us our car and helping us realize the Jeep was our pick! Having been at the Greenwich dealership we were able to compare the service and Doug surpassed any service we received at the other dealership. I remember my boyfriend looking over at me and saying "he's a good salesman". Leaving the Garavel dealership we were disappointed there weren't anymore Altitudes in stock but Doug assured us that our car would be there monday or tuesday. Doug was able to convince us to put down a $500 deposit on our new car! We were really excited and appreciative of Doug's service. We got a call that Saturday 5/10 saying that our car came in and would be ready on Monday. On Monday we went in and picked up our car. We were really thankful to have Doug assisting us making sure we got the car we wanted and so quickly. Before Garavel and Doug's service we knew we liked the Altitude but after exceptional service we fell in love with our car and couldn't be happier with our decision. More

Bought 3 Trucks/ Cars Mike Atkins really made it happen for us. Came in to buy up to 3 vehicles - a JEEP for myself, a RAM truck for my son , and a work truck. Mike made Mike Atkins really made it happen for us. Came in to buy up to 3 vehicles - a JEEP for myself, a RAM truck for my son , and a work truck. Mike made it as painless as possible - we had shopped for quite a bit ahead of our time, and actually was still shopping when we walked in. Mike was determined to make the sale happen - and he did with quality and price! More

Thanks I recently had the pleasure of purchasing a 2014 Jeep Wrangler from Jeff. The process of buying a new car has a reputation for possibly being a stress I recently had the pleasure of purchasing a 2014 Jeep Wrangler from Jeff. The process of buying a new car has a reputation for possibly being a stressful experience, however mine couldn't have been more pleasant. I had an idea of what I was looking for and Jeff worked tirelessly to provide me with all of the right information and suggestions before we decided on a factory build. After the purchase order was completed he was in constant contact to walk me through each step of the production schedule as it happened. He seemed equally as excited of my car's impending arrival as I was. On the date of pick up he spent a much longer time than I would have ever expected taking me through every detail of my new cars functions, even pairing my phone to the new car. As this was my first new vehicle purchase I couldn't have asked for a better salesperson than Jeff to work with. I will certainly recommend this Jeep dealership, and Jeff in particular to anyone I know looking to purchase any new or used car. My sincere thanks and appreciation for a wonderful experience. More

Garavel Chrysler Jeep Dodge Ram The service department at Garavel CJDR are the best around in my opinion. I just had my 60k service done and overall I couldn't be happier with the le The service department at Garavel CJDR are the best around in my opinion. I just had my 60k service done and overall I couldn't be happier with the level of the work completed. Today, Keith Zarembski conducted my service visit and it was just smooth sailing. I've been going to Garavel CJDR for five years now and Keith has primarily been my service representative over that time. So the second I walk through the door I know my vehicle is in good hands. He made sure to go over the details of the service to be completed and gave me his best quote for the service, which came in under his typically spot on amount. Easy drop off and pick up with no surprise problems. I hold Keith and all the other service technicians in very high regard and will continue to recommend them and Garavel Chrysler Jeep Dodge Ram to anyone looking for a service center or a new or used vehicle. More

TRANS REBUILD HAD A GREAT EXSPERIANCE GREAT STAFF KEITH ZAREMBSKI WAS GREAT AND GOT MY JEEP FIXED WITH EASE. THANKS A LOT!! THERE WAS A PROBLERM WITH MY TRANS AND HAD A GREAT EXSPERIANCE GREAT STAFF KEITH ZAREMBSKI WAS GREAT AND GOT MY JEEP FIXED WITH EASE. THANKS A LOT!! THERE WAS A PROBLERM WITH MY TRANS AND THEY REBUILD IT AND SO FAR RIDES GREAT. More

Shuttle Service Hello, I have been coming to Garavel in Norwalk for a few years now. The shuttle service is excellent and really enables me to service my car at J Hello, I have been coming to Garavel in Norwalk for a few years now. The shuttle service is excellent and really enables me to service my car at Jeep Garavel. I'm never kept waiting to be picked up or dropped off. I have had many experiences with Kirk and he is always courteous and friendly. Just another reason why I continue to do business with Garavel. Thanks, Mike More