Garavel Chrysler Jeep Dodge Ram
Norwalk, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 3:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Excellent Customer Service Doug at Garavel Auto Group was excellent and was very knowledgeable. He helped me pick out the perfect car & covered all my needs. He was friendly, pe Doug at Garavel Auto Group was excellent and was very knowledgeable. He helped me pick out the perfect car & covered all my needs. He was friendly, personable & even called me a few days after my purchase to make sure everything was going well with my car. I would totally recommend this dealership to friends & family. More
Service Department The Service Department at Garavel Chrysler Jeep Dodge Ram is outstanding. They make you feel comfortable the moment you walk in. They take the time to The Service Department at Garavel Chrysler Jeep Dodge Ram is outstanding. They make you feel comfortable the moment you walk in. They take the time to explain the problem to you and what is needed to correct that problem. They have provided transportation to me when the service took longer than expected. Great Job! More
Positive experinece Quick, efficient and professional service. They helped me with my decision making process, and I was able to pick up my car the same day. Thank you Quick, efficient and professional service. They helped me with my decision making process, and I was able to pick up my car the same day. Thank you More
Great Experience! We had a great experience at this dealership. Mike Atkins was cooperative in meeting our numbers and professional in every way. We will call him for f We had a great experience at this dealership. Mike Atkins was cooperative in meeting our numbers and professional in every way. We will call him for future needs. Thanks, Mike! More
Wonderful Experience I recommend Garavel Jeep to all my family and friends. They were very nice and got me into the car I wanted. No BS here they make things happen!! I h I recommend Garavel Jeep to all my family and friends. They were very nice and got me into the car I wanted. No BS here they make things happen!! I had some credit issues but I now have the car of my dreams!!!My Aunt also purchased a Jeep from them the week before and we are both EXTREMELY HAPPY!! Special shout out to Mark the Manager, Mark P, Doug, Christine and the owner Paul. Thank you all!!!!!!! :) More
Amazing Dealer - Annie Granchelli Best Salesperson Ever! I went into Garavel to look at what Jeep had to offer, and drove away just a few hours later in a brand new Jeep. Annie Granchelli and rest of the Ga I went into Garavel to look at what Jeep had to offer, and drove away just a few hours later in a brand new Jeep. Annie Granchelli and rest of the Garavel team were not only supremely knowledgeable about the cars they were selling, but they were also able to quickly structure the right deal based on my budget. Annie was organized, quick-moving, and an utter pleasure to work with. She even screwed my new plates on right before I departed the dealer. Really, I cannot recommend this dealer enough, and be sure to ask for Annie! More
Broken down and Stressed My Alternator burned out on 95 N, I called Mark even though it was a Saturday he got me towed and was able to replace the alternator and get me on m My Alternator burned out on 95 N, I called Mark even though it was a Saturday he got me towed and was able to replace the alternator and get me on my way. Very helpful and professional Saved me a lot of stress and money Thank You! More
Scammers, go to Greenwich or know your info I have a 2011 Jeep Grand Cherokee. Brought my car to Garaval Jeep while under CPO warranty. Brought it in at 7:30am for an appt. They did not look I have a 2011 Jeep Grand Cherokee. Brought my car to Garaval Jeep while under CPO warranty. Brought it in at 7:30am for an appt. They did not look at my car until 2pm, making it pointless for a 7:30am appointment scheduling. After car was looked at, was told that it was a transmission issue(which I told them over the phone while scheduling) and that it would not be looked at for another week and a half to determine precisely what is wrong because their transmission guy was away. Another week and a half. This seemed crazy to me. Anyway, I received call the next day from KEITH saying the transmission fluid was low and black, never changed for my 30k service and I will have to pay for repair. I asked about a leak, he said they would check, called me back and said there WAS NO LEAK. I asked about my warranty, he told me Manufacturer warranties do not transfer to other dealers. So 3 things. 1. Keith Claim that my transmission fluid was not flushed per 30k Service and Jeeps Standards. 2. Keith Said I have no transmission leak. 3. Keith Said Manufacturer's warranty does not transfer to other dealers, only dealer you buy the vehicle at. All 3 of these turned out to be TOTAL LIES. Keith has worked at this dealership for a while. They have service schedules available to look at, the transmission fluid WAS leaking, and OF COURSE MANUFACTURER'S WARRANTIES ARE GOOD at all dealerships. If not for the help of JOHN CURRAN AT JEEP CHRYSLER DODGE CITY IN GREENWICH I am not sure what would have happened. So if you want honesty go to Jeep in Greenwich. If you want people who will try to screw you, go to Jeep Norwalk. Keith's manager apologized to me. My car was picked up the next day after the part causing the leak was replaced. There were fingerprints, dirt, dust, and smudges all over the hood, front bumper, front fenders and door of my car. It was also left with no gas. Very classless. More
Fantastic experience I recently purchased a new Jeep from Garavel, and from my very first interaction I felt that the team here wanted to help me find what I wanted, as op I recently purchased a new Jeep from Garavel, and from my very first interaction I felt that the team here wanted to help me find what I wanted, as opposed to other dealerships who just wanted to sell me cars on their lot that they were trying to sell. The team listened to what I asked for and delivered. Simple enough, but you don't get that all too often. They helped me think through options and pricing and gave me what I believe are the right recommendations for me. I did not feel like just another transaction. Phil, Omar and Christine were fantastic. More
Great experience Let me just say that it's hard to find the right car at the right price from a reputable dealer. That's exactly what I found by working with Henry at Let me just say that it's hard to find the right car at the right price from a reputable dealer. That's exactly what I found by working with Henry at Garavel. He was very friendly and worked with my budget. I would definitely do business with them again. More