Garavel Chrysler Jeep Dodge Ram

Karl was AWESOME! Karl was extremely professional and knowledgeable. We came in to the dealer to look for a safe AWD vehicle, and were unsure if we wanted CPO or new. W Karl was extremely professional and knowledgeable. We came in to the dealer to look for a safe AWD vehicle, and were unsure if we wanted CPO or new. We were immediately introduced to Karl who sat with us and went over what our needs were. He really took the time to get to know US and what we NEEDED. He recommended a CPO Jeep Grand Cherokee with all the bells and whistles. Karl knew ever answer to all our questions and even shared some information we didn't think to ask. He was patient with us, even despite the going back and forth the days after. We eventually went with our gut and got the Jeep, and it was all thanks to Karl! (He even sat with us after we purchased the Jeep and helped us set up the bluetooth for the car...that's GREAT service) It's now been a week since we left the dealer with the keys in our hands and we couldn't be happier. Thanks Karl for all your hard work ! -Tara & Jon More

Purchase New Jeep Karl and Christine worked closely with us today we traded in an old car and purchased a a new car. The time and patience both Karl and Christine show Karl and Christine worked closely with us today we traded in an old car and purchased a a new car. The time and patience both Karl and Christine showed us demonstrated their professionalism. We most appreciated the fact that they listened carefully to us, they were attentive to our needs, and it was evident that they know their cars and finances. Garavel Jeep continues to be the best in customer service and satisfaction. Thank you both for your courtesy, professionalism and business acumen. Best, Lynda & Jim More

Kyle was great After quite a few JEEP dealerships I decided to go with Garavel for my purchase. They had the exact model (2015 white sahara with body colored top) I After quite a few JEEP dealerships I decided to go with Garavel for my purchase. They had the exact model (2015 white sahara with body colored top) I was looking for and beat all the other prices I was quoted, saving me around 3-4k. Kyle was extremley friendly and patient with all my questions. Answered all emails and calls in a timely manner. Kyle was not pushy at all, I never felt pressured and he was genuine. Paula was very nice and had the financing approved in only a few hours with a great rate. Honestly could not have had a better/easier new car buying experience (and I have had quite a few). The only reason I gave 4 stars and not 5 for quality of work was for my short experience with service department. I had the tires changed and they left all the stickers all over them that I had to peel off myself and then get the glue off. However they did the work quick and the new tires/rims looked great. Overall definitely recommend visiting if you are in the market for a jeep, ask for Kyle and Paula! More

Internet Experience Steve Goomrigian, Internet Manager handled my preowned car purchase from beginning to end. I had been searching on line through Autotrader.com and fou Steve Goomrigian, Internet Manager handled my preowned car purchase from beginning to end. I had been searching on line through Autotrader.com and found a car that fit all my specs. The only trouble was I lived 250 miles away! Steve Goomrigian was quick to respond both through email and phone and went out of his way to send additional video of the car to me. The entire transaction went as smooth as silk. More

Service Dept Thank you for a quick and excellent experience with your service dept. Needed a new key programmed and appointment was made through my salesperson as Thank you for a quick and excellent experience with your service dept. Needed a new key programmed and appointment was made through my salesperson as I found her to be great with the customer. Your service department was quick and prompt. Thank you again More

Friendly, no pressure atmosphere I gave the sales staff some specifics of what I was looking for in a vehicle and found my a car with more than I asked for. I received a great rate an I gave the sales staff some specifics of what I was looking for in a vehicle and found my a car with more than I asked for. I received a great rate and never felt hassled, pressure or "being sold" on something. I love my Jeep and had a great experience with all the staff I dealt with More

Exceptional Experience Henry Welkes had me out of my jeep and into a new one in 1hr.....he worked incredibly hard to make my experience as good, fast, and professional as I' Henry Welkes had me out of my jeep and into a new one in 1hr.....he worked incredibly hard to make my experience as good, fast, and professional as I've ever seen at a dealership. More

Excellent Customer Service My experience was very good. I received exactly what I was seeking. The customer service was professional with great product knowledge. I will refer My experience was very good. I received exactly what I was seeking. The customer service was professional with great product knowledge. I will refer others to this dealersip. More

Very Pleased Overall - These Guys Are Devoted to A+ Service The buying experience at this dealership was positive, fast, and seamless. I ran into a couple of issues post-sale but they worked with me to find a s The buying experience at this dealership was positive, fast, and seamless. I ran into a couple of issues post-sale but they worked with me to find a solution. I know it sounds cliche, but they really are devoted to top level customer service and satisfaction. Very pleased with my purchase. More

Going The Extra Mile I have an 04 jeep grand cherokee. I love it and have had it for a decade. There are known issues with o2 sensor, idle air and PCMs on this model. Ive I have an 04 jeep grand cherokee. I love it and have had it for a decade. There are known issues with o2 sensor, idle air and PCMs on this model. Ive read forums on how difficult it is to diagnose and fix since the error messages are decieving and sometimes linked to further problems. Mine was no different. First time The crew (service desk & mechanics) at Garavel diagnosed and fixed the unstable idle, wires. Couple months later an oil change company reset my computer and all xxxx broke lose again. The guys at Garavel new what i had put into it getting it back to normal and was unusually sympathetic. What surprised me was that Fred (mech guru) made it his personal mission to solve this issue and was willing to wave his labor cost to do just that. He found the solution and calmed the angry beast with minimal cost to me. He took the time to show and explain the issue at hand. Most places would look for ways to make more money out of the situation but not Fred. He just wanted to deliver good work and service. Im very grateful to the friendly and knowledable team at Garavel Jeep in Norwalk. When its time to upgrade you know ill be going back to Garavel. More