Garavel Chrysler Jeep Dodge Ram
Norwalk, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 3:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Great salesman to work with and a great group at Garavel Working with Steve was simply fantastic, he knew what I wanted and went to every length to get me into my truck. Couldn't be happier. Working with Steve was simply fantastic, he knew what I wanted and went to every length to get me into my truck. Couldn't be happier. More
Great service all around! Not only was my salesman (Karl) awesome to work with, he has the car I was looking at. I could tell he was not only knowledgeable about the Grand Che Not only was my salesman (Karl) awesome to work with, he has the car I was looking at. I could tell he was not only knowledgeable about the Grand Cherokee but pretty pumped about all the features! And many thanks to Christine for making the financing not a scary process, but even somewhat educational. I'll be back to check out the accessories, not to mention my free oil change every 4000 miles! Thanks again crew More
New Jeep! It was very easy to pick out the car and everyone was extremely helpful and attentive. They were able to answer all of our questions and were able to It was very easy to pick out the car and everyone was extremely helpful and attentive. They were able to answer all of our questions and were able to fulfill all of our requests! More
Good experience Kyle O'Melia was my salesman. He worked very hard to get the Durango I specifically wanted. In his absence, Amir Elsayed, stepped in and was most help Kyle O'Melia was my salesman. He worked very hard to get the Durango I specifically wanted. In his absence, Amir Elsayed, stepped in and was most helpful. Both were very helpful and understood what I was looking for in the truck. All in all it was a good experience and I would recommend anyone to visit Garavel. More
2012 Jeep Cherokee Summer Mishaps Towed to Garavel dealership on July 8, 2015 after 2012 Jeep Cherokee stopped running while driving on the highway. Service team discovered cracked cyl Towed to Garavel dealership on July 8, 2015 after 2012 Jeep Cherokee stopped running while driving on the highway. Service team discovered cracked cylinder which happens 1 in 1,100 vehicles and is a manufacturer defect. Fixed the problem with no charge. Honest and trustworthy dealer with great attention to customer service and satisfaction (not my dealer but referred to me). Keith Zarembski, and Lawrence Pearson were great and managed to fix my car ahead of schedule since our teenager needs the car for his summer job. On July 13, 2015, returned to Garavel dealership when the air conditioner wasn't working. Again, I had no appointment but they promised to diagnose the problem. Nick Collins was kind enough to have the motor replaced the same day since we were leaving that evening for a trip to tour colleges. It's no wonder the waiting area is filled with customers. Doing all the right things! More
Awesome Customer Service We were recently at Garavel Norwalk for a 30k mile maintenance appointment. It was great to have the entire appointment explained up front. Even mor We were recently at Garavel Norwalk for a 30k mile maintenance appointment. It was great to have the entire appointment explained up front. Even more important was the communication between the Service Department and me during and after to go over everything. The entire Service Dept. runs like a well-oiled machine of its own. How refreshing to have this all done with the utmost professionalism and courtesy. Thanks! More
Repeat Customer I have been purchasing Jeeps from Garavel Jeep Chrysler Dodge for 25 years. Over 25 Jeeps for personal and business use. If I hadn't experienced I have been purchasing Jeeps from Garavel Jeep Chrysler Dodge for 25 years. Over 25 Jeeps for personal and business use. If I hadn't experienced the best in customer service, both at the point of sale and during scheduled maintenance, I would not have returned so many times. This is one of the best dealers I have dealt with. Paul Garavel knows his business ! KAM More
Purchased used vehicle After I walked into Garavel pondering the thought of replacing my 2004 Mitsubishi Endevor with 182,000 miles. I was quickly met by a gentleman who in After I walked into Garavel pondering the thought of replacing my 2004 Mitsubishi Endevor with 182,000 miles. I was quickly met by a gentleman who introduced himself as Henry. Uncertain as to what type of vehicle or how much I was willing to spend Henry and I began the journey of walking through isle upon isle of new and used vehicles. Henry was extremely pleasant and possessed a great deal of knowledge. Several hours later and a few more laughs I committed to the purchase a vehicle. At no time did I feel pressured into buying any vehicle but Henry's personality and extreme friendliness made my uncertain decision easier then expected. From there I was introduced to Paula (Ramos) who also was very pleasant and helpful in registering my vehicle. I was comfortable with price and selection on the vehicle purchased. So thank you to both Henry and Paula! More
Extreamly helpful The mice Made their Home under the hood of my jeep wrangler. This caused over $1000.00 in damages. Like most people money is very tight. My service g The mice Made their Home under the hood of my jeep wrangler. This caused over $1000.00 in damages. Like most people money is very tight. My service guy was Lawrence and he was able to apply coupons that saved me $150.00. Lawrence went above and beyond in trying to help me out. Never thought I would thank someone for charging me $856.00. So that being said. Thank you Lawrence. I will definitely be coming back to Garavel as long as they have people like Lawrence there. More
Great experience buying my new car Steve and Paula were really helpful, organized and efficient. Everything went smoothly and I think fairly. This was a "no hassle" experience all the w Steve and Paula were really helpful, organized and efficient. Everything went smoothly and I think fairly. This was a "no hassle" experience all the way around. I would definitely recommend them to anyone thinking about purchasing (or leasing) a new car. More