Garavel Chrysler Jeep Dodge Ram

Excellent 'emergency' service Wrangler Rob sorted out my stalling vehicle - which I needed to drive 350 miles l- with efficiency and a big smile. Excellent communication regarding Wrangler Rob sorted out my stalling vehicle - which I needed to drive 350 miles l- with efficiency and a big smile. Excellent communication regarding the problem, the service required, the timing. I appreciated the speed with which the team attacked the repair and was delighted to be on the road in good time with a vehicle which functioned perfectly. More

Great friendly service The guys were super friendly and helpful during my service they explained everything and got me in and out quickly. I will definitely use them again. The guys were super friendly and helpful during my service they explained everything and got me in and out quickly. I will definitely use them again. More

Overall experience My recommendation on this dealership will come later when I start going back for service. That's is when we know we can recommend them. The dealers My recommendation on this dealership will come later when I start going back for service. That's is when we know we can recommend them. The dealers are nice when they want us to buy cars, but not so nice when we go back for service. I bought a Grand Cherokee from this dealer before. They were under a different ownership and my experience then was not the best. Different people at service desk all the time and they treated customers like strangers. I am hoping is different now that they are owned by Garavel. I have bought cars from Nissan, Toyota, Jeep and Buick. The Nissan folks are good. They are cordial, but I can give praises to Wilton Motors, now Devan Chevy. Those folks are like a family. They treat their employees well because they have stayed and worked there forever. They also treat their customers very well. I wanted to buy from Devan again, but I came back to Jeep because I absolutely loved the Jeep Renegade. Is just a cute a car. is fun!! Young or old, people would love this car. My entire family loves it! I hope is a good car. I also liked the salesman, Steve Papadakos. He is always running and is all over the place, but he has a very good customer manner and tried to accommodate me. Salesmen are definitely important. I waited almost a month to get this car because they didn't have my specs in the right color car. I hope the wait was worth it. For now I am absolutely enjoying driving this car. More

Excellent experience "Great Team - Buy your next car from them." This team is great. Very helpful and professional, Great selection and prices are perfect.. Must say K "Great Team - Buy your next car from them." This team is great. Very helpful and professional, Great selection and prices are perfect.. Must say Keith did an outstanding job for me and I have sent 5-6 people to the dealership since i made my Jeep purchase in April 2015 More

Stress-free experience Had an oil-change done without prior appointment. They said they had room and was in and out of the dealership within 45 minutes. Will definitely ke Had an oil-change done without prior appointment. They said they had room and was in and out of the dealership within 45 minutes. Will definitely keep going back... More

Jeep Gr. Cherokee radio recall I have a 2015 Jeep Gr Cherokee which we leased through Garavel Chrysler Jeep Dodge Ram in Norwalk. In the mail last week I was notified of a radio ch I have a 2015 Jeep Gr Cherokee which we leased through Garavel Chrysler Jeep Dodge Ram in Norwalk. In the mail last week I was notified of a radio chip recall. I called the service center I spoke with Wrangler Rob he made my appointment and 1,2,3 I was taken care of. Had a 9:30 am apt showed up they took my car immediately I chatted with Big Mike and Wrangler Rob for a few minutes and before I knew it, my car was finished.. The easiest and quickest time at a dealership. They made my 20 minutes of waiting for my car fly by and easy... The customer service is fabulous!!! More

Great service department (especially Keith)!!! Brought my car in today due to the service light being on and it just not driving right. Keith Zarembski was the service advisor who helped me right a Brought my car in today due to the service light being on and it just not driving right. Keith Zarembski was the service advisor who helped me right away. He was courteous, knowledgeable, and saw to it that my car was looked at quickly since I explained how much I needed it to pick up my kids from school. He even offered me a ride back home! My car was diagnosed in a timely manner and was even made driveable while another part needed was ordered. What a blessing it is not to have to rent a car! The price for repair was reasonable and I was assured my ordered part would come in by the week's end. All and all not a bad day for a car that was working badly. Thank you Garavel Jeep and thank you Keith! More

Service Very simple and easy to have my first oil change done. Arrived at 10:30 for an 11 o'clock appointment on a Saturday and my car was taken right away an Very simple and easy to have my first oil change done. Arrived at 10:30 for an 11 o'clock appointment on a Saturday and my car was taken right away and done before 11:30. Although customer parking is very limited and tight, there was someone outside directing you where to park which made life a whole lot easier! VERY pleased with this experience. More

Worst experience with a car dealer in my life Tried to rip me off when it came to charges for my service. Dealer had agreed to a 10% discount and then tried to charge me substantially more. Tried to rip me off when it came to charges for my service. Dealer had agreed to a 10% discount and then tried to charge me substantially more. More

Went in for oil change without appointment Garavel jeep has Hands down the best service and friendliest people to deal with. Theyre very welcoming and ready to assist with whatever you need Garavel jeep has Hands down the best service and friendliest people to deal with. Theyre very welcoming and ready to assist with whatever you need More