Garavel Chrysler Jeep Dodge Ram

Repeat Customer I just completed a 3yr lease and pleased with the easy transition from lease to purchase. The Dealer went over my options and I walked away with a br I just completed a 3yr lease and pleased with the easy transition from lease to purchase. The Dealer went over my options and I walked away with a brand new Pacifica after returning the lease car. No hassle, very smooth. I would recommend this dealership to anyone purchasing a car. I would especially recommend "Wrangler Rob" who is customer focused and no pressure sales technique. More

Very good experience Good service, fair price, pleasant atmosphere, nice waiting area, knowledgeable staff, convenient to where I live. Wide range of cars to choose from a Good service, fair price, pleasant atmosphere, nice waiting area, knowledgeable staff, convenient to where I live. Wide range of cars to choose from all in good condition. More

Went the extra mile Cristian and Amir were very friendly and accommodating. Between finding the right car and the best financing plan, I felt they had my best interest in Cristian and Amir were very friendly and accommodating. Between finding the right car and the best financing plan, I felt they had my best interest in mind. Thanks again! More

A good experience buying a used car! From the minute I stepped into the dealership and was greeted by my salesperson, Christian Georgescu, throughout the delivery of my car, I have to say From the minute I stepped into the dealership and was greeted by my salesperson, Christian Georgescu, throughout the delivery of my car, I have to say it was a surprisingly good used car experience. Christian in sales was a great help in getting the car in top condition for delivery. Amir was fair in the negotiation process and I think we both felt it was a good deal. Ronnie in Finance helped me through the paperwork and was extremely knowledgable and answered all my questions. Overall, I would highly recommend this dealership for a used car purchase. More

Good experience with my lease Neal was extremely helpful. After identifying the model, he was able to find the vehicle with the options and color I wanted. We were able to come t Neal was extremely helpful. After identifying the model, he was able to find the vehicle with the options and color I wanted. We were able to come to an agreement quickly. He was also very responsive over email. More

Leased new Jeep Wrangler Went into Garavel Jeep just to test drive a Wrangler since I've wanted one forever. Ended up getting. A great deal and by the end of the afternoon I h Went into Garavel Jeep just to test drive a Wrangler since I've wanted one forever. Ended up getting. A great deal and by the end of the afternoon I had the car I've been wanting since I was 15yrs old!! Sal and Mark were fantastic qnd I couldn't have asked for a better experience. Thanks again guys!! More

Transparent Buying Experience Huge inventory! Nonetheless, didn't have what we wanted so ordered to our specification. No pressure to buy from inventory. Wrangler Rob's knowledg Huge inventory! Nonetheless, didn't have what we wanted so ordered to our specification. No pressure to buy from inventory. Wrangler Rob's knowledge helped greatly to decipher the confusing Jeep website. More

Smooth and Pleasant Experience I was very satisfied with my experience at Garavel Chrysler Jeep Dodge Ram. Sales and service were excellent and can't wait to continue on as a part o I was very satisfied with my experience at Garavel Chrysler Jeep Dodge Ram. Sales and service were excellent and can't wait to continue on as a part of the Jeep Family through them. The transition from lease to buyout was outstanding and all of my questions were answered either on the spot or in a timely manner. I would recommend this dealership to everyone and I plan on doing so. More

A Pleasure Pleasurable experience. The place was filled with gracious and friendly people. A good place to buy a vehicle. There was no pressure and everyone was Pleasurable experience. The place was filled with gracious and friendly people. A good place to buy a vehicle. There was no pressure and everyone was so sweet to our puppy! More

Salesperson was great! Dealership came through in the end. **UPDATED** Immediately after posting my review, the dealership called me and apologized for my disappointment. They issued a goodwill check immedia **UPDATED** Immediately after posting my review, the dealership called me and apologized for my disappointment. They issued a goodwill check immediately and I received it within a week. They worked hard to satisfy me (after posting a review) and I am thankful for their efforts. As a result, I have updated my rating accordingly. The original review is below. Mixed review, unfortunately. I had a good experience during the buying process, but we hit a snag that has me disappointed. This snag, along with the fact that they very sneakily added in a $189 charge for VIN etching that I didn't approve, has me hesitant to make another purchase from this dealership. The vehicle I purchased was advertised as a dual DVD system with two units and two screens, which allows my children in the 2nd row to watch a different movie than the children in the 3rd row. Unfortunately, on our trip home from the dealership, we discovered the lower DVD unit did not play and is not functioning. My local dealership quoted $700+labor to replace the unit. Obviously, we're not going to do that, but had I known the second unit didn't work, I would have negotiated that into my pricing. I asked the dealership to consider a token gesture of $200 and they have refused. It is disappointing, to say the least as I feel that's a reasonable request. In the end, I can say that my salesperson, "Wrangler Rob," was great and did everything I asked of him. The finance manager Carlos was pushy and awkward, but very knowledgeable. But, again, it's a bit shady how this played out and I would caution future buyers to be extraordinarily thorough with checking to make sure all features work as advertised prior to signing the dotted line. Lesson learned for me. More