Garavel Chrysler Jeep Dodge Ram

Great experience Everyone was super helpful in discussing different vehicle models, financial options, and how to make the process as smooth and efficient as possible Everyone was super helpful in discussing different vehicle models, financial options, and how to make the process as smooth and efficient as possible. I enjoyed my experience! More

Very Good Experience Rob was extremely nice, and not pushy at all. He was very quick to respond to any questions, and made sure that the experience was smooth and easy. Rob was extremely nice, and not pushy at all. He was very quick to respond to any questions, and made sure that the experience was smooth and easy. More

Rob McGuire (Sales) and Garavel are the best to work with! Rob is extremely knowledgeable and so easy to work with. Garavel's inventory and deals are second to none. I highly recommend skipping all the shopp Rob is extremely knowledgeable and so easy to work with. Garavel's inventory and deals are second to none. I highly recommend skipping all the shopping around and going right there, as Garavel's prices, selection and experience are outstanding and make the process smooth and quick. More

A great experience! My salesperson was friendly, helpful and very knowledgeable. He helped me find the right Jeep for me based on what i told him I was looking for in the My salesperson was friendly, helpful and very knowledgeable. He helped me find the right Jeep for me based on what i told him I was looking for in the vehicle. I could not be happier with the Jeep we picked! Thank you! More

Are there negative stars? Well here is a place that I would never have my vehicle serviced again. I was going to just fill out their survey and let it be done at that, but afte Well here is a place that I would never have my vehicle serviced again. I was going to just fill out their survey and let it be done at that, but after getting a nasty phone call from the service manager Keith, I felt obligated to help other people avoid the headaches I have had to deal with. I have two Jeeps. One is a Cherokee that I just bought. I called and set up a night time drop off for the car to be serviced the next day. I got a call the morning after I dropped the car off (waited about 10 days for an appointment) saying that they have no record of me calling, but they will try to fit me in. Awesome I thought, these are nice guys. I get a call with an estimate about an hour later. All seems fair until they try to charge me 175 to polish up my headlight covers, and 200 something to put some foam cleaner in my AC. I skip those and they say they will finish the other items and call me when it is done. 3 days later I call them, he has no idea who I am at first, and then finds my paperwork buried in another pile. The car had been sitting there finished. Fast forward. I also have a custom Rocky Ridge Wrangler. I needed some warranty work done, and the builder Rocky Ridge, told me to take it to Garavel since they are the closest dealer to me (not the dealer I purchased from). After waiting about 10 days again, my wife drops the Jeep off. We go to pick it up after hours the next night. The problem that they say they "fixed" is now even worse. So this ties back into why I left poor feedback on their emailed survey. Rocky Ridge tells me to take the car back there again but I need to wait another week. I get a call today from the service manager saying that his "upper management" refuses to service my car because I left poor feedback on a survey. Well now everyone else can see the poor feedback. Oh and furthermore, I had originally tried to buy a Rocky Ridge Jeep from them, and they were $4000 higher for a car sitting on their lot, then me buying from another dealer and having it custom built to my spec. Summary: 1 star, stay away I will update if they try to do anything to improve my experience but i doubt that will happen. Update 5/31/17 - I had removed this review in hopes to have Rocky Ridge patch things up with the dealer. I need service done on parts installed by Rocky Ridge and Garavel is the closest authorized dealer. They are still refusing to service my vehicle. Escalating to Jeep Corporate. More

Tried the bait and switch The salesman Robert O'Melia showed us a car and we worked out a deal based off that car. We wanted the car in white which they said they didn't have b The salesman Robert O'Melia showed us a car and we worked out a deal based off that car. We wanted the car in white which they said they didn't have but they had the EXACT car we worked the deal out on coming in within two weeks. When we started going over the car coming in we noticed the rims were different. When we asked the salesman he stated "we were wrong the car we looked at didn't have those rims." Lucky for us we liked the car we looked at so much we took pics. When confronted with this the salesman said "we made a mistake but to bad the car coming in didn't have them so to bad". I asked for the sales manager to call hoping he would be professional but a jerk named Michael Simeone called and after he called me a lair I confronted him with the same photo evidence. I was then told by Michael " People makes mistakes, get over it because people don't always get what they want." He then hung up in my face. I have never had a bad experience with Chrysler, Jeep, dodge until today. These guys were so unprofessional I have emailed a friend at Chrysler corporate to file a complaint. More

Fair and easy process Cristian and Mark were so easy to deal with and not pushy at all. Carlos in the finance group was very helpful and made the lease process easy to und Cristian and Mark were so easy to deal with and not pushy at all. Carlos in the finance group was very helpful and made the lease process easy to understand and had all paperwork ready to go. I was in and out of the dealer in about an hour. More

Awesome experience! I had such a great experience at Garavel with Cristian. Overall the process was very easy and relaxed and I never felt pressured or uncomfortable with I had such a great experience at Garavel with Cristian. Overall the process was very easy and relaxed and I never felt pressured or uncomfortable with my decision. Cristian was patient and so nice and we were able to get on the road with my new Jeep after a few hours. I will always recommend Garavel and come back in the future! Thank you for everything =) More

Trading our Lease in. Annie Granchelli was a pleasure to work with. She did everything she could to get us the car we wanted. A great personalilty and no pressure - just Annie Granchelli was a pleasure to work with. She did everything she could to get us the car we wanted. A great personalilty and no pressure - just service on her part to do whatever she could to help us find the right car! More

Jeep Cherokee I leased a Jeep Cherokee yesterday from Raymond and am over the moon. The car is beautiful and the service I was given was spectacular! Thanks Garavel I leased a Jeep Cherokee yesterday from Raymond and am over the moon. The car is beautiful and the service I was given was spectacular! Thanks Garavel! More