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Garavel Chrysler Jeep Dodge Ram
Norwalk, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 3:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 5,570 reviews
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purchase mark had me in a new car and no time. absolutely great and knowledgeable. jessica had everything ready to sign when i picked up the car. awesome. mark had me in a new car and no time. absolutely great and knowledgeable. jessica had everything ready to sign when i picked up the car. awesome. More
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Great Experience...Again We leased our first Jeep just under 3 years ago. We had a great experience at this dealership then, and returned to check out our options. Neal and We leased our first Jeep just under 3 years ago. We had a great experience at this dealership then, and returned to check out our options. Neal and “Wrangler” Rob were attentive and consultative to hearing our interests and requirements. In the end, we ended up with the Jeep of our dreams!!! Thx! More
Garavel understand my emergency situation My Jeep Wrangler 2017 presented a mechanical problem I went to the dealer and Omar Luzardo understood the urgency with a high level of professionalism My Jeep Wrangler 2017 presented a mechanical problem I went to the dealer and Omar Luzardo understood the urgency with a high level of professionalism, service oriented and kindness. very grateful for the collaboration and support of the Garavel service team! More
Awful. How could you do this to customers. Scheduled appointment to have a roof leak repair was not completed - in fact was not started. We received no notification that the service/repair was Scheduled appointment to have a roof leak repair was not completed - in fact was not started. We received no notification that the service/repair was not to be completed until we called to inquire about pick up. Horrendous on all levels. It matters not that you use an outside technician to do these repairs. If you let him on your property you own him. As far as I know he works for you. I waited 3-4 weeks for the appointment and was in the meantime juggling family cars and renting so that everyone could have access and get to work and school. Then to find out after all of that when we had a promised service date that the car was not even touched is unthinkable. In this situation what I would have done is offered a permanent loaner at no cost and endeavored to find out where the technician was working next to see if the car could be taken there. That apparently was beyond the range of the service staffs training manual. TJ Telesco handled the follow up call as well as could be expected but apologies and a promise to get in right in a few weeks which we now have to wait out again are insufficient. You asked so I'm letting you know. Horrendous. More
Great Experience Mark made this process simple! Buying a car is not fun, but working with Mark made the experience enjoyable! I would highly recommend him as your sale Mark made this process simple! Buying a car is not fun, but working with Mark made the experience enjoyable! I would highly recommend him as your salesperson. He is extremely nice and knowledgeable. He talks to you like a person not just a number. If all of the Sales and Service professionals are a good as Mark, this should be your go to dealership! More
Won’t go anywhere else for our next Jeep I’ve purchased a number of vehicles in the past and no dealership came close to being as easy and stress-free as Garavel in Norwalk, CT. Raymond and t I’ve purchased a number of vehicles in the past and no dealership came close to being as easy and stress-free as Garavel in Norwalk, CT. Raymond and the rest of the Garavel team were phenomenal and I’ve referred them to a number of my friends and family already. My family and I will not be going anywhere else for our future purchases. More
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These guys are the best! This is my 4th Jeep with Garavel. Couldn’t go any smoother every time I go in. The entire staff are friendly, helpful, kind, and looking out for my n This is my 4th Jeep with Garavel. Couldn’t go any smoother every time I go in. The entire staff are friendly, helpful, kind, and looking out for my needs. I highly recommend this dealership! More
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New car lease I’m worked with jay and Annie Jay was new but did a great job answering questions he knew and worked quickly to find out the answer to questions he I’m worked with jay and Annie Jay was new but did a great job answering questions he knew and worked quickly to find out the answer to questions he did not know; was quick to involve his colleagues. Appreciated his sincerity into what he knew and didn’t know Annie was efficient, very friendly, and clearly has a lot of experience with the dealership. More
![](https://cdn-user.dealerrater.com/images/lotshot/34ee7a7d-e190-4af9-8c92-b19aef6c7cb8-orig-th.jpg)
Fantastic service I am very satisfied with the service I got and specially the car. Everyone was super helpful and explain everything step by step. This is my to go to. I am very satisfied with the service I got and specially the car. Everyone was super helpful and explain everything step by step. This is my to go to. I definitely recommend this place forever everyone!!! More
![](https://cdn-user.dealerrater.com/images/lotshot/4ec3e723-e920-47e3-a00c-b22fabea3942-orig-th.jpg)
Solid Great customer service and humor. Loved working with Kyle and the whole team. My only critical feedback is that you could consider upgrading your syst Great customer service and humor. Loved working with Kyle and the whole team. My only critical feedback is that you could consider upgrading your systems to be process the sale faster. There is still a lot of paper and printing, signing. I was a highly motivated buyer and it took nearly four hours to complete a simple rollover of a lease. More