Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Garavel Chrysler Jeep Dodge Ram
Norwalk, CT
5,754 Reviews
Garavel Chrysler Jeep Dodge Ram is CT's Largest volume dealership.
2024 DealerRater.com Dealer of the Year Award winner.
Free Lifetime Warranty on all new cars
Every used car comes with 1 of 4 warranty levels. With available additional coverage.
BEST price guarantee on all vehicles.
Trade-in values provided by Kelley Blue Book.
Proceeds from each car support a local charity each month.
Garavel Service
- Genuine Factory parts installed by Factory-Trained technicians
- Free courtesy shuttle
- Comfortable waiting area with free WIFI, coffee, tea, water, and snacks
- Loan cars available for major services
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 3:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,754 reviews
January 09, 2025
Carlos is amazing, best customer service ever, I highly recommend him , come to caravel jeep in norwalk and ask for carlos!!!! recommend him , come to caravel jeep in norwalk and ask for carlos!!!! More
by estuardoroches
Employees Worked With
January 09, 2025
Joe was very knowledgeable, responsive to questions, helpful in evaluating options, and wasn’t pushy. Great experience! helpful in evaluating options, and wasn’t pushy. Great experience! More
by ellisond
January 08, 2025
This is my second time working with Delia. It was a smooth and fast process. I highly recommend working with her. It was a smooth and fast process. I highly recommend working with her. More
by jahquaijahbarnes
January 07, 2025
My experience with Annie was excellent! Smart and knowledgable. Made the experience very turn key. Smart and knowledgable. Made the experience very turn key. More
by mattwalsh0
January 07, 2025
Annie was great and helpful she did her best to cut me a good deal Thank you good deal Thank you More
by George
January 07, 2025
Joe was great showing us all the options, and Rita was super helpful and her cookies are amazing! super helpful and her cookies are amazing! More
by shanleyrachael
January 07, 2025
Cristian did an awesome job showing me the Jeep and all the features on the Jeep. I really highly recommend talking to Cristian about getting your next Jeep from him the features on the Jeep. I really highly recommend talking to Cristian about getting your next Jeep from him More
by It's all right and everything
Employees Worked With
January 03, 2025
Great service! Delia and Rita were both fantastic. This was my second time purchasing a vehicle and they both made the process super informative and smooth! Delia and Rita were both fantastic. This was my second time purchasing a vehicle and they both made the process super informative and smooth! More
by carly
January 03, 2025
They deserve this review all day long. They guys @ Garavel definitely surprised me. A simple lease return turn another lease and a genuine friendship. Ask for client advisor Brian. If he's They guys @ Garavel definitely surprised me. A simple lease return turn another lease and a genuine friendship. Ask for client advisor Brian. If he's not certain he will go get the answers for you as promised. GM Marcial, heard me out and asked if he could calle back in 10 minutes. 11 minutes later we came to an agreement. Easy peasy. Upon delivery vehicle was outside ready and Business manager Evelyn was waiting with all lease and DMV docs on her desk wait for a few signatures. Did thoroughly explained a few warranties that I was interested in, sign, sign sign, and done. This trip has earned a friend. Garavel do not change a thing!!! More
by angel27
January 03, 2025
I'm not a fan of writing reviews, but I definitely owe to the crew @ Garavel Jeep in Norwalk, CT. Client advisor Brian was on point, answered all of my 101 questions accurately and on a timely manner. Keep i the crew @ Garavel Jeep in Norwalk, CT. Client advisor Brian was on point, answered all of my 101 questions accurately and on a timely manner. Keep in mind this is probably my 12 or so lease. We all know the dealerships that never follow up, or 3 people follow up not knowing that someone else is assisting. GM Marcial stepped in and was down to earth while still being strictly business. He wanted to confirm some info as far as mileage, zip code for taxes and promised to call me back in 10 minutes. 10 minutes and a few seconds later we had a deal. Easy peasy. We scheduled a delivery date. Car was out side ready. Business manager Evelyn had all lease and DMV docs at the ready. In an out. Must say these 3 have a very good chemistry. Garavel has a new client, keep it up. See you in 36 months! More
by angel27
