Garavel Chrysler Jeep Dodge Ram

We had an exceptional experience with one of your sales people. Over the years we have owned Chevrolet, Toyota, Honda and Jeep. We were driving a 2018 Jeep Grand Cherokee and lease was coming to the people. Over the years we have owned Chevrolet, Toyota, Honda and Jeep. We were driving a 2018 Jeep Grand Cherokee and lease was coming to the end. We were considering Toyota or Honda. Loved our Jeep but we leased a Jeep that guzzled gas and we were not sure about owning a Jeep again. After talking to a few dealers, and then speaking with Annie Garancelli at Garavel in Norwalk, CT, we decided that the sales experience mattered a lot. As did the service Dept. Our daughter and son in law turned us on to Jeep, and Annie. Since we purchased our last Jeep, there isn’t anyone that we know that owns a Jeep in our town, that has not purchased from anyone other than Annie. Simply put, she is the salesperson that people who hate car salesman (my husband), want to deal with. If there is a National Sales Award, Annie Granchelli should win. She is hard working, honest and knowledgable. And smart. She has all of the answers. When we drove out tonight, she kept telling us to call if we had any questions at all. She kept reiterating that even though the vehicle was basically the same as the one that we had before. She did not take us for granted. Annie Granchelli. Not a relative or a friend. Have not had contact with her since we bought our last vehicle but we remembered the experience. Steve & Pat Kerschner More

Great place it was a smooth purchase and everyone was so wonderful and helpful. I was happy from the beginning to the end of my car buying experience with Garavel Jeep. wonderful and helpful. I was happy from the beginning to the end of my car buying experience with Garavel Jeep. More

Mark was awesome !! Helpful in every way . Feel like I was directed to the right sales man . I love the car fits my family well . I will be sending people to your dealership and suggesting Mark as highly was directed to the right sales man . I love the car fits my family well . I will be sending people to your dealership and suggesting Mark as highly recommended!! Thank you More

Amazing experience! They were efficient and not pushy at all! Joe is extremely knowledgeable and made our search for our next car truly a breeze. all! Joe is extremely knowledgeable and made our search for our next car truly a breeze. More

Rami is an amazing salesperson, he is very patient and understanding. Very easy process with him!!! My family and I enjoyed working with him very much. Excellent service!!!! understanding. Very easy process with him!!! My family and I enjoyed working with him very much. Excellent service!!!! More

Magdalena did a great job! She patiently showed us various cars and took the time to Explain our different options and choices. She was friendly and helpful. various cars and took the time to Explain our different options and choices. She was friendly and helpful. More

My service advisor Matthew was incredibly professional, courteous, polite and informed! The whole process was quick and efficient. I never had any uncertainty. there was follow up from pre drop off to pick courteous, polite and informed! The whole process was quick and efficient. I never had any uncertainty. there was follow up from pre drop off to pick up post service completion! More

Christian is a top-shelf professional who treated us with courtesy, prompt service and return calls as part of the sales process. He was the main reason we purchased our new Grand Cerokee from Garavel. He courtesy, prompt service and return calls as part of the sales process. He was the main reason we purchased our new Grand Cerokee from Garavel. He was also extremely patient and thorough when I picked up the car, explaining the features, going over the entire condition of the car and for the few additional follow-up matters that needed attending to. Well done and thank you!! More

This is our second Jeep purchase from Garavel. First reason to go back was we love our Jeep. Second reason is salesperson is no nonsense, listens, is on time and does not play games. Thirds reason is reason to go back was we love our Jeep. Second reason is salesperson is no nonsense, listens, is on time and does not play games. Thirds reason is service dept. So we leased another Jeep. And we were seriously considering, and looked at, other brands but all of the above are the reasons that we leased a Jeep. Our sales person experience was exceptional but we knew it would be. There isn’t anyone we know with a Jeep that hasn’t bought/leased from Annie. Further, because of COVID we did not want to go into the showroom. Annie and Sue went above and beyond - we completed online info before we arrived. Made our choices see extra protection online, Signed the papers outside. From house to dealership is 10-15. We were home in less than an hour. Amazing service and love the car. More

Friendly Service. Appointment was on time and car was delivered back as promised. No hesitation using Garavel Service for all my future Jeep service needs. delivered back as promised. No hesitation using Garavel Service for all my future Jeep service needs. More