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Garavel Chrysler Jeep Dodge Ram
Norwalk, CT
5,945 Reviews
Garavel Chrysler Jeep Dodge Ram is CT's Largest volume dealership.
2025 DealerRater.com Dealer of the Year Award winner.
Free Lifetime Warranty on all new cars
Every used car comes with 1 of 4 warranty levels. With available additional coverage.
BEST price guarantee on all vehicles.
Trade-in values provided by Kelley Blue Book.
Proceeds from each car support a local charity each month.
Garavel Service
- Genuine Factory parts installed by Factory-Trained technicians
- Free courtesy shuttle
- Comfortable waiting area with free WIFI, coffee, tea, water, and snacks
- Loan cars available for major services
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 10:00 AM - 3:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 5,945 reviews
November 01, 2025
Brian was absolutely the best person I’ve ever worked with at an auto dealership! with at an auto dealership! More
by Brandonbone10002
October 28, 2025
Great team, smooth transaction and loving my new ride. Owner Paul Garavel certainly runs a top notch organization and has created a wonderful culture. Owner Paul Garavel certainly runs a top notch organization and has created a wonderful culture. More
by mlebeau0
October 22, 2025
Chris and team were very helpful and efficient, happy to have worked with them on getting into a new Jeep. have worked with them on getting into a new Jeep. More
by chrismignano
October 22, 2025
Delia is great! So easy to work with. No nonsense, very responsive, helpful - all good things! Thank you, Delia! So easy to work with. No nonsense, very responsive, helpful - all good things! Thank you, Delia! More
by Ryandeal24
Employees Worked With
October 20, 2025
Un trato muy amable y confiable para negociar Ma siento muy satisfecho, Carlos hizo excelente trabajo muy satisfecho, Carlos hizo excelente trabajo More
by damnery1970
Employees Worked With
October 20, 2025
Incredibly respectful and helpful. They were an absolute pleasure to work with and made the car purchasing experience very easy They were an absolute pleasure to work with and made the car purchasing experience very easy More
by Sablej32
Employees Worked With
October 16, 2025
Joe and the team at Garavel were so wonderful! Not pushy at all, and so willing to make the customer happy. Joe went above and beyond. Such a seamless experience. 5 stars plus plus!! Not pushy at all, and so willing to make the customer happy. Joe went above and beyond. Such a seamless experience. 5 stars plus plus!! More
by Karen
October 14, 2025
I had a great experience with Garavel Jeep. I love my new car .The staff was knowledgeable and friendly. I love my new car .The staff was knowledgeable and friendly. More
by njordan9000
October 11, 2025
Cristian was amazing and the service provided to me was excellent! I love my Jeep! I would definitely recommend the team to anyone! excellent! I love my Jeep! I would definitely recommend the team to anyone! More
by Nolan.farris
October 02, 2025
Our engine died (due to a cam problem many wranglers are having) at under 30,000 miles. I have been in and out of the shop most of the summer (was without a car for 3 months+). The top half of the engine wa having) at under 30,000 miles. I have been in and out of the shop most of the summer (was without a car for 3 months+). The top half of the engine was replaced and garavels admission with out properly connecting the fuel injection. Our car smelled like gasoline and then the engine broke again as a result. I called and called to bring it back in with no response. I finally walked in and demanded an appointment to fix it. They only gave me one after my last post on their review board. I also purchased an extended warranty and paid extra for rental coverage. Now the engine is stalling and still smells like gasoline-I have left voice messages and texts since August. Today when I went in to request an appointment and was told if I want a rental it would likely be months (I’ve been trying to make an appointment since picking it up in mid August) but they would let me know what could be done about an appointment. A hour later I received this text message from the service manager in the picture-setting they would no longer work on my car, and have stopped responding since. I have also heard from the area rep that have not returned their calls requesting an appointment or rental permit my warranty. My car doesn’t even have 40,000 miles and I paid $70,000 after buying it new. Also-at the time of sale they told me it was so much more than a regular jeep because it’s a hybrid. But when I looked into trading it in the same sales rep that sold me the car and told me that said a hybrid and regular jeep are comparably priced. When I pointed out the discrepancy he said “well we are in the business of making $”. I have never had such an awful and increasingly hostile experience buying or fixing a car in my life. I would not recommend getting a bicycle there. They say they stand by their car owners-but as my 4th car there to be treated this way because they don’t want me in handle the lemon they sold me is bewildering and disappointing. More
by Blc06880
Employees Worked With
Other Employees :
Joe garavel was incredibly rude and not and is refusing to fix a car he sold us under warranty with less than 30,000 when the engine died for a known issues undisclosed at the time of sale. It was a new car.
