Ganley Buick GMC
Cleveland, OH
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Jacob in the Service Department made my experience with a critical repair a non event. He got me in the same day I had problems, explained exactly what happened and what the next steps were. He offered to st critical repair a non event. He got me in the same day I had problems, explained exactly what happened and what the next steps were. He offered to start the repair immediately and personally gave me a ride home. Jacob called me every day to keep me posted on progress and completed a major repair in 2 days. I was really pleased with the while experience. More
First time I have dealt with this dealership - wife wanted a new car. She came to pick something and it appeared all went well until I came to sign. wanted a new car. She came to pick something and it appeared all went well until I came to sign. More
John and Erin did everything I requested. They kept me updated throughout my service appointment and my vehicle was finished when promised. They kept me updated throughout my service appointment and my vehicle was finished when promised. More
Erin in service is wonderful. I always get treated with respect, fairness, honesty & professionalism. She is knowledgeable and always very pleasant. I know my car is in good hands I always get treated with respect, fairness, honesty & professionalism. She is knowledgeable and always very pleasant. I know my car is in good hands when I take it in for service. Thank you. More