Ganley Buick GMC

If I could give ZERO stars I would. Please do yourself a favor and read the negative reviews and take them seriously. This dealership does NOT complete their certified warranties (172-i Please do yourself a favor and read the negative reviews and take them seriously. This dealership does NOT complete their certified warranties (172-inspection) but will check all the boxes as if it was completed then put those vehicles on the lot to be sold. These vehicles have issues and should not be sold to customers but they don’t care because they think you won’t ever find out. John Hopkins, Fixed Operations Director, lies about what goes on in the service department & the repairs needed on your vehicle and Joe Gerycz, the GM, & Chad Bessmer, General Sales Manager, cover for him and everyone else in that place. If you do decide to purchase a vehicle from them, record every conversation and write everything down (get copies). It’ll help when you file your complaint with the Attorney General’s Office. I fully expect Joe to try to dispute this review like he has on others, but I'm able to tell you to record conversations and write everything down because that's what I have done. I have John Hopkins stating on a recording that they don't perform the full 172-point inspection (and they're still defending his actions). So again, do yourself a favor and take these negative reviews seriously and stay the xxxx away from this dealership! More

Was very pleased with all of the Ganley employees we interacted with and was delighted with the respectful interactions that occurred as a part of our recent Enclave purchase. This is the way all auto interacted with and was delighted with the respectful interactions that occurred as a part of our recent Enclave purchase. This is the way all auto purchases should be! John & Luz More

I can be confident when getting my Buick Cascada serviced at Ganley, that the work will done at a fair price. The Service Department and Technical Staff has always made my visits pleasant. I can rely on them at Ganley, that the work will done at a fair price. The Service Department and Technical Staff has always made my visits pleasant. I can rely on them to make the needed recommendations to assure my vehicle is well maintained to insure reliability and safety. They always appear eager to demonstrate to the customer that the decision to rely on them for trustworthy automotive service is greatly appreciated. More

A professional and friendly staff along with a very clean waiting area. It was a short wait to complete their work. waiting area. It was a short wait to complete their work. More

I was very please with my service at this location. They were very welcoming and got the job done fast and efficient. They were very welcoming and got the job done fast and efficient. More

Car taken in on time, service time approximate 60 minutes. Did all that was requested plus safety check. minutes. Did all that was requested plus safety check. More

Excellent and fast service in the service department. Very helpful and accommodating. Highly recommend taking your vehicle here for service. Very helpful and accommodating. Highly recommend taking your vehicle here for service. More

Steve Lyons was awesome. We traveled from Buffalo to purchase a new vehicle. Steve was prompt, friendly and professional. A very pleasant and straight forward buying experien We traveled from Buffalo to purchase a new vehicle. Steve was prompt, friendly and professional. A very pleasant and straight forward buying experience. Steve was very knowledgable. We would highly recommend a visit to Ken Ganley if you are in the market for a vehicle. Definitely worth the trip and would /will do it again. A BIG Thank you to Steve and staff at Ganley Buick GMC. More

Ganley Buick GMC was prompt/efficient to deal with. Would/can/will recommend the dealership to anyone who desires a simple/streamlined car buying experience. 2021 Chevrolet Equinox. GM Certified Pre- Would/can/will recommend the dealership to anyone who desires a simple/streamlined car buying experience. 2021 Chevrolet Equinox. GM Certified Pre-Owned. Very pleased. More