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Ganley Buick GMC

Cleveland, OH

4.7
422 Reviews

14000 Pearl Road

Cleveland, OH

44136

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Showing 422 reviews

July 02, 2018

Great dealership The car was ready for the test drive when I arrived! It was a very quick and painless process and they were very straight forward about everything. More

by Mason3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
June 03, 2018

All around bad experience Sales staff is unhelpful, and give quotes that they do not honor. Was looking to purchase a 2016 Chevy Silverado from this dealership so went to see More

by Tom5555
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Karl Armstrong, Chad Bessmer
February 24, 2018

Very bad customer service I was trying to deal with one of the sales person his name Chad Bessmer throuh e-mail and I didn't like the price he gave me. instead of him being ni More

by ramyrom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chad Bessmer
January 03, 2018

Post-purchase customer service In October, we purchased a 2017 Buick Envision from Ganley Buick in Strongsville. Upon returning home, we discovered that the Intellilink Infotainmen More

by Disgusted
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Salesman named Tony. Sales manager named Joe.
August 10, 2017

Terrible communication, indifference to customers Having researched and shopped for a specific vehicle I found what I was looking for at Ganley GMC (Pete Bauer GMC). Given the drive distance I called More

by Canyon_Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Petiti
June 10, 2015

As far as I'm concerned they only take your money. Buying a used Chevrolet was one of the worst experience’s I’ve had since I’m not a car person I had to take they’re word on the 90 day warranty. Less More

by Upset
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Service department
June 21, 2014

Will never go back...not even for recall work Buying the car was a nightmare and when I had the car looked at by my mechanic the car was nit GM certifiable, yet Pete Bauer was selling it as certif More

by mama4aat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pete Bauer and Nick B.
April 21, 2013

Working with Nick Bombolis to buy our Honda Civic was a wonderful experience. He was Professional and very kind. The Finance Department was really great and we would recommend this Dealership to everyone More

by Laura1961
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Bombolis
January 10, 2013

I have been lookin for a new 2013 Acadia. I contacted I have been lookin for a new 2013 Acadia. I contacted 3 dealerships. the other 2 dealerships got back to me ASAP, and invited me to come take the More

by cleveguy35
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wally
June 11, 2012

I car shopped for a Buick at Pete Bauer in Strongsville- Bob was the salesrep. Due to child care convenience at the time I eventually leased a buick from another dealership. Bob called me the day after and More

by carbuying7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bob ***sky
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