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Ganley Buick GMC

Cleveland, OH

4.7
422 Reviews

14000 Pearl Road

Cleveland, OH

44136

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Showing 422 reviews

August 09, 2019

A/c repairs replaced hose& recharge The service girl Erin Mother was very professional & Sweet for helping me to get some of the costs covered under warranty! They should give her a rais More

by Reyrhall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin moher
August 09, 2019

Buick service Great service and a knowledgeable, experienced group of techs to do the job right the first time. You won’t be disappointed if you have them service More

by Stekski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin
August 08, 2019

Cargo Mat Pickup Received great assistance from Ashley after sending email requesting information on a cargo mat for my Buick. It was picked up quickly and installed i More

by Kmack52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
August 03, 2019

Warranty Was sold tire warranty when I purchased my truck and Ganley would not replace leaking valve stem. Complete lack of dealer integrity. Avoid this dealer More

by Valve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
July 27, 2019

No pressure trsnsaction Sales person was very helpful making my buying decision very easy. No pressure, just help when I needed it. The only downside was the volumes of pap More

by Sailor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Bombolis
July 26, 2019

Quick and Efficient We were just looking at cars and before we New it Tony had us leaving in a brand new car ! He was very friendly and courteous! We would definitely rec More

by JimmyS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Hildebrant
July 26, 2019

Lease Trading one lease for newer lease was painless. Kevin made sure I had the features from my “must have list “ and then some. The dealership was easy to More

by prokasla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
July 21, 2019

My oil change and tire rotation. My scheduled appointment went as planned. Service took me in ahead of my scheduled time the Service Advisor was friendly and accommodating, she explai More

by JAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor (Erin)
July 16, 2019

Service visit .ca.e in for general maintainence . Dealer did work promptly and efficiently.was out in less than an hour. Was advised of options for next s e revive More

by Acadia, Jan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service writer
July 11, 2019

Leased a new Acadia Very professional dealership with courteous and knowledgeable staff. Amber is a friendly and experienced sales person, guiding me through the options More

by Quicksilver Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Hastings
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