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Ganley Buick GMC

Cleveland, OH

4.7
436 Reviews

14000 Pearl Road

Cleveland, OH

44136

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Showing 436 reviews

October 23, 2020

Very accommodating. Worked me into a busy schedule as we’re on the way to Florida. Able to leave now. Thanks to Courtney and John More

by J.J.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney, John
October 20, 2020

I'm so happy with my first time buying a new car @ Ganley Buick . Tony Hildebrandt handled everything for me , very patient & trusting with me . A joyful experience & I love my Car +free car wash!!! Barb More

by bltrcka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Hildebrandt, Chad?
October 09, 2020

Convenience of location, easy making appointments, clean facility & waiting room. Kept informed on problem & how long it would take. Friendly employees willing to accommodate. Enjoyed the free coffee! More

by joybanker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin, John
October 07, 2020

Great service. Their people are the best, always helpful and pleasant. From the front office staff to the service writers to the service techs they all are genuinely interested in customer service. Great de More

by pfjfinbp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Moher, John Hopkins and the Front Office staff.
October 06, 2020

My Encore GX had an engine malfunction warning light that was coming on and off. I took it in and found out it had a recall that I did not know about yet. Also, there was a recall for Brake System Control More

by Stoogio3
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Moher
October 06, 2020

Great experience working with Amber and Chad! Amber followed up with me without being pushy. She always got back to me quickly and answered all my questions. Purchasing the vehicle was a smooth process More

by SH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Hastings and Chad
September 30, 2020

Very helpful salesman We came from out of state and Josh was very easy to work with. Got back to me in an extremely timely fashion. Very pleased with the service I received More

by Odc360
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
September 30, 2020

Excellent service. Erin worked with our warranties and made sure we paid the right amount for the service which was totally covered. The oil change and tire rotation a very good price. I always like they More

by Woollyone74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin
September 17, 2020

The only real issue I had was how long it took for my window to be replaced. Unfortunately that was due to an entry error where my number was put in incorrectly so I couldn't be reached. Other than that, More

by jorpey0608
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
September 13, 2020

I received the best service possible! The car looks great and runs great Your staff was top rate and could not have been better. Very polite and caring More

by ami
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
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