
Ganley Buick GMC
Cleveland, OH
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Excellent experience start to finish dealing with Joe and Amber. Joe and Amber are very professional, courteous and knowledgeable.I would highly recommend this dealership. Amber. Joe and Amber are very professional, courteous and knowledgeable.I would highly recommend this dealership. More
Excellent sales staff and finance personnel. We will definitely be back when we are looking for another vehicle. Thank you Josh for working with us. definitely be back when we are looking for another vehicle. Thank you Josh for working with us. More
Sales experience was absolutely top notch! Salesman (Josh) very personable and professional, answered most of my questions and those that he didn’t have the answer for he got the answers fir them. Unfo (Josh) very personable and professional, answered most of my questions and those that he didn’t have the answer for he got the answers fir them. Unfortunately after the sale I was extremely disappointed in the service department. I brought my truck in for a couple of minor issues and was assured that everything on the list that I provided would be complete and covered under warranty that did not happen! When I called back and asked for the service manager I was told he would call me right back, he did not. I followed up with 2 more calls in the following two days and no response, each time I spoke to someone in service, not a voicemail an actual person. I called my salesman Josh and he said he would talk to the service manager and ask him to call me, it’s now been months and no call to explain why he did not do what he told me he would do. The conversation that I had with him was very specific and his assurances to me were crystal clear, he said that all the listed repairs would be taken care of, no charge yet when I picked the truck up he was unavailable to talk and I was given pricing information to get the work done. I feel like I was lied too and then ignored! It’s a shame, I truly like the vehicle and the salesman, the dealership is the closest one to my home but I can’t see myself buying another vehicle from Ganley. More
Staff consistently makes me feel like their most important customer. Would never consider another dealership. Been buying vehicles and using their service exclusively for many many years! important customer. Would never consider another dealership. Been buying vehicles and using their service exclusively for many many years! More
Kevin was very professional and I appreciate his hard work in helping me get a Encore for my children. The team was also great in getting financing. work in helping me get a Encore for my children. The team was also great in getting financing. More
I was very pleased with my service visit especially during the Pandemic every thing went smoothly with safety in mind My car service was covered as I requested during the Pandemic every thing went smoothly with safety in mind My car service was covered as I requested More
One of the best buying experience I have had ! Amber the sales lady was great and the finance manager was great too ! Gangly GMC is a great place to buy a vehicle. sales lady was great and the finance manager was great too ! Gangly GMC is a great place to buy a vehicle. More
Sales staff was very easy to work with. Finance staff was quick and efficient. Both were professional & very personable. Overall great experience. Very nice vehicle quick and efficient. Both were professional & very personable. Overall great experience. Very nice vehicle More
Good work always. Want to mention the tag on windshield for reminder of next suggested service was not changed. Is that something that not being don any longer for reminder of next suggested service was not changed. Is that something that not being don any longer More