Back

Ganley Buick GMC

Cleveland, OH

4.7
422 Reviews

14000 Pearl Road

Cleveland, OH

44136

Directions

By Type

Showing 422 reviews

October 06, 2020

My Encore GX had an engine malfunction warning light that was coming on and off. I took it in and found out it had a recall that I did not know about yet. Also, there was a recall for Brake System Control More

by Stoogio3
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Moher
October 06, 2020

Great experience working with Amber and Chad! Amber followed up with me without being pushy. She always got back to me quickly and answered all my questions. Purchasing the vehicle was a smooth process More

by SH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Hastings and Chad
September 30, 2020

Very helpful salesman We came from out of state and Josh was very easy to work with. Got back to me in an extremely timely fashion. Very pleased with the service I received More

by Odc360
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
September 30, 2020

Excellent service. Erin worked with our warranties and made sure we paid the right amount for the service which was totally covered. The oil change and tire rotation a very good price. I always like they More

by Woollyone74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin
September 17, 2020

The only real issue I had was how long it took for my window to be replaced. Unfortunately that was due to an entry error where my number was put in incorrectly so I couldn't be reached. Other than that, More

by jorpey0608
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
September 13, 2020

I received the best service possible! The car looks great and runs great Your staff was top rate and could not have been better. Very polite and caring More

by ami
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
September 13, 2020

Great experience in purchasing the 2020 Sierra Pickup. Amber Hastings was a pleasure to work with, very helpful & friendly. Would recommend this dealership to others. More

by vrider60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Hastings
September 03, 2020

Excellent service. Began the process online and everything was ready for when I arrived at the dealership. Staff was attentive and friendly and had me on my way in no time. More

by Josh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
August 11, 2020

I always have a positive reaction when dealing with this dealership. The staff is very accommodating, pleasant, helpful, professional, and knowledgeable in all aspects of their field. I am extremely satisf More

by Jecparkranger
Recommend Dealer
Yes
Employees Worked With
Erin in the service department.
August 06, 2020

Very nice people and very clean. Tony was great and answered all my questions. He was very accommodating and professional and I would highly recommend this dealership to my friends and family. More

by Michael Gilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Hildebrandt
...
26
...