Ganley Buick GMC

Brought our new Enclave in this week to get brakes replaced (been grinding and squealing since driving it off the lot) as well as the oil change and tires rotated. Made the appointment the week before replaced (been grinding and squealing since driving it off the lot) as well as the oil change and tires rotated. Made the appointment the week before and were assured all could be done if we left it all day. Dropped it off at 7:30am. Erin was professional and curtious. She then called at 1:30pm to inform us that tires we rotated and oil was changed but brakes were not done as they didn’t have them in stock. We have looked forward to this day since taking delivery of the car. Called in advance to make sure brakes and maintenance could be done on the same visit and then got that disappointing call saying we need to reschedule for brakes. Very disappointing and inconvenient. Not ready to recommend this dealership. More

Review by mechanic states all four tires are at 7/32, but 1 tire was bought last week due to unrepairable nail puncture, so I have zero confidence in this feedback. Were they even checked? The car only has 9 1 tire was bought last week due to unrepairable nail puncture, so I have zero confidence in this feedback. Were they even checked? The car only has 9,500 miles. Also, son noticed next day that one rim is damaged (scraped up). Not sure if from rotation work or not. More

Kevin our salesman was extremely helpful. Very personable and an asset to Ganley Buick. I feel the quality of used cars they have on the lot was excellent. Thanks Kevin for your time and patience with us. and an asset to Ganley Buick. I feel the quality of used cars they have on the lot was excellent. Thanks Kevin for your time and patience with us. More

They completed what was asked. Did it in an expeditious manner. Pricing was as originally quoted. manner. Pricing was as originally quoted. More

This was the most pleasant vehicle buying experience we ever had. Our salesman Kevin was the most personable, polite and knowledgeable young man. It was a pleasure to deal with him and we really appreciate ever had. Our salesman Kevin was the most personable, polite and knowledgeable young man. It was a pleasure to deal with him and we really appreciated that. We bought a beautiful new Buick Enclave and are thrilled with it. Ganley is a #1 quality dealership and we are so happy we drove to Strongsville to purchase our new SUV. More

GREAT SERVICE! Never found and purchased a car as quickly. Nice selection of vehicles and people could not have been more helpful. Very good experience. quickly. Nice selection of vehicles and people could not have been more helpful. Very good experience. More

Great dealership Everyone I dealt with was friendly and willing to listen Fairly dealt with the price of my trade in my salesperson Ken was great and also finance Thanks again willing to listen Fairly dealt with the price of my trade in my salesperson Ken was great and also finance Thanks again More

Came and test drives a vehicle I’d found on there website, I liked the vehicle and was ready to purchase that day. When I finally got in contact with my salesman the next day, he said he’d get back t website, I liked the vehicle and was ready to purchase that day. When I finally got in contact with my salesman the next day, he said he’d get back to me. Hours later they where finally ready, should have walked away then. When I arrived at the dealership the vehicle was having work done on it. But I hadn’t asked for anything to be changed or upgraded. I can’t prove it, but the vehicle now drives different than when I test drove it. Lesson learned, if you leave a vehicle with them overnight that you plan on purchasing “test drive again before signing paperwork”. Will never deal with this shady company again More

Liana Nikel and Chad were very professional and made me feel at ease dealing with the current problems of buying the wright car. Liana worked very hard to meet my the price I had in mind.I am very happy wi feel at ease dealing with the current problems of buying the wright car. Liana worked very hard to meet my the price I had in mind.I am very happy with the the end results. Thank You. More

All the employees at the dealership were very friendly, professional, and helpful. The process was as painless as possible. I recommend this dealership to anyone. professional, and helpful. The process was as painless as possible. I recommend this dealership to anyone. More