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Ganley Buick GMC

Cleveland, OH

4.7
422 Reviews

14000 Pearl Road

Cleveland, OH

44136

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Showing 422 reviews

October 23, 2021

Good service.Took care of two recalls.Answered all Good service. Took care of two recalls. Answered all questions about features. Courteous sales person More

by Nickalice97
Recommend Dealer
Yes
Employees Worked With
Josh
September 30, 2021

Everyone was very helpful, and made sure I was comfortable as I waited!! The car wash was a plus… More

by Sandomfon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember names
September 30, 2021

Erin in Service is terrific. She is pleasant and helpful. My experiences with the staff have all been positive. More

by Jim
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin and a gentleman when I picked up my vehicle.
September 28, 2021

Awesome group of people. Always great service and a smile. I will definitely be back. More

by Buick Guy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Moher
September 18, 2021

Would definitely recommend this dealership everyone was a tentative and friendly I’m just very easy to work with. More

by Lowe76stephanie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
September 14, 2021

I dealt with the service department. They were quick and knowledgeable. Erin is great. She knew what I needed before I said a word. We talked earlier in the day and she remembered everything. She is always More

by Lmc316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Moher
September 03, 2021

From sales to service I have had nothing but a positive experience with Ganley. Service personnel are very friendly. Work was performed promptly and my vehicle was returned washed. More

by Thomps55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
August 30, 2021

I worked with Joshua Gerycz and he was a total professional. There was no pressure at all to make a deal and he explained everything in easy terms. The Dealership had a nice selection of vehicle More

by Pops Marine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Gerycz
Aug 30, 2021 -

Pops Marine responded

I worked with Joshua Gerycz and he was a total professional. There was no pressure at all to make a deal and he explained everything in easy terms. The Dealership had a nice selection of vehicles and Joshua was there to help every bit of the way. I would highly recommend him and the dealership and will look forward to working with him in the future. I would also like to add that the gentleman who detailed my Terrain Denali did an awesome job! I appreciate the extra effort that was put into this car and I'm a very happy customer!

August 24, 2021

John Hopkins was super helpful and the team did a super job - highly recommended More

by K.j.Ashner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John hopkins
August 22, 2021

Went in to just look at vehicles and was treated with respect. Ended up purchasing a new vehicle and was treated wonderfully. Throughout the whole process everyone was kind and helpful. More

by ThomL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe, Keith,Amanda
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