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Ganley Buick GMC

Cleveland, OH

4.7
422 Reviews

14000 Pearl Road

Cleveland, OH

44136

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Showing 422 reviews

June 05, 2022

Quick and Easy. . Treated with Courtesy and Respect.. 1st time I survived an oil change with walking into the show room!!! 😂 More

by pat.flanagan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
May 25, 2022

On time, very polite and professional. Addressed all of our issues and finished on time. Will send friends and family. More

by Welder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
May 23, 2022

Reviewed tire rotation with write up person, rear tires cross to front like it’s shown in 2020 Terrain book, page 328.I left book open to this page on passenger side for mechanic to also see. Rotation was More

by Jpm595
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown male
May 18, 2022

Paul from the collision/body shop took over 3 hours to provide a detailed estimate of all damages to my car. He was awesome and was very honest with me which I appreciated. More

by Dxd1dxd2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul from Body shop
May 10, 2022

I was shocked at how far this dealer ship went above and beyond what they needed to. They did everything to get my truck to me after GMC would not release it after 3 months. More

by rglass133
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh and the general manager.
May 03, 2022

They have helpful and courteous service people that will take the time to answer any questions you may have. More

by ME
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John, Courtney
May 02, 2022

Service department very professional, friendly, and accommodating to the customers needs. Would recommend the service department to anyone. More

by ritamanton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John and Courtney
April 28, 2022

They are lying to cover up the fact they sold me a used truck that should have never been certified. Told me the truck had the wrong steering wheel in it but when the gm rep calls them they tell them they More

by Dissapointed
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe sales manager and john service
April 22, 2022

Got me in for oil change quick but no loaners for warranty work when needed. Went to a different dealership that had no problem scheduling me for service and providing a loaner. More

by mech44084
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Courtney
April 14, 2022

Sales associates were professional and courteous on explaining all my options of buying my 2019 encore and/or to lease the 2022 encore. More

by Senior
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick bombolis, Joe gerycz
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