Ganley Buick GMC
Cleveland, OH
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Quick and Easy. . Treated with Courtesy and Respect.. 1st time I survived an oil change with walking into the show room!!! 😂 . Treated with Courtesy and Respect.. 1st time I survived an oil change with walking into the show room!!! 😂 More
Reviewed tire rotation with write up person, rear tires cross to front like it’s shown in 2020 Terrain book, page 328.I left book open to this page on passenger side for mechanic to also see. Rotation was cross to front like it’s shown in 2020 Terrain book, page 328.I left book open to this page on passenger side for mechanic to also see. Rotation was done front to back driver side, same thing drivers side.Not as I requested! More
Paul from the collision/body shop took over 3 hours to provide a detailed estimate of all damages to my car. He was awesome and was very honest with me which I appreciated. provide a detailed estimate of all damages to my car. He was awesome and was very honest with me which I appreciated. More
I was shocked at how far this dealer ship went above and beyond what they needed to. They did everything to get my truck to me after GMC would not release it after 3 months. beyond what they needed to. They did everything to get my truck to me after GMC would not release it after 3 months. More
Service department very professional, friendly, and accommodating to the customers needs. Would recommend the service department to anyone. accommodating to the customers needs. Would recommend the service department to anyone. More
They are lying to cover up the fact they sold me a used truck that should have never been certified. Told me the truck had the wrong steering wheel in it but when the gm rep calls them they tell them they truck that should have never been certified. Told me the truck had the wrong steering wheel in it but when the gm rep calls them they tell them they no nothing about it being wrong. Real class act people. Theres plenty of other dealers please take your business elsewhere. More
Got me in for oil change quick but no loaners for warranty work when needed. Went to a different dealership that had no problem scheduling me for service and providing a loaner. warranty work when needed. Went to a different dealership that had no problem scheduling me for service and providing a loaner. More