Ganley Buick GMC

I always get great service at Ganley Buick/GMC in Strongsville. The service representative, Erin, is a great communicator and very helpful to the business clients. Strongsville. The service representative, Erin, is a great communicator and very helpful to the business clients. More

I made an appointment and dropped off my car. I listed the issues as a bushing noise in the front when hitting bumps, a service transmission message that randomly pops up (took a picture of the d I listed the issues as a bushing noise in the front when hitting bumps, a service transmission message that randomly pops up (took a picture of the dash message on two different occasions and showed them on drop off. And that the alignment seemed off. They called me to pick up the car a few hours later. Upon arrival I was told they found nothing wrong with the transmission, no bushing sound identified and that it could use an alignment but wasn't horrible. I asked them why they didn't do the alignment to which they responded I would have to bring the car back on another appointment. I was charged 299.00 for that. I never heard of a shop finding a problem but not fixing it when the appointment was specifically for that problem. They seemed to want to get me out of there with the least done as possible as quickly as possible. I ended up going to Axlerod Buick and received way better service. More

Courteous and did a great job on my GMC. Definitely would come back to this location. Definitely would come back to this location. More

I love the customer service in the service dept! They are stellar and know what they’re doing! They are stellar and know what they’re doing! More

Great folks, good prices. I just had my SUV in for an oil change and tire rotation. They did that for a reasonable price and also buffed out a mark on fender without charging I just had my SUV in for an oil change and tire rotation. They did that for a reasonable price and also buffed out a mark on fender without charging! I worked in their lobby w/ their WiFi and they also had golf on to watch. I didn’t want to leave!! More

Since buying my Buick at Ganley Buick GMC, I am very satisfied with the service that I receive. satisfied with the service that I receive. More

Made appointment a week ago to have moonroof shade repaired. Was told that they had the part(s) to fix the problem. Decided to also have the oil changed and tires rotated while the car was in[why not repaired. Was told that they had the part(s) to fix the problem. Decided to also have the oil changed and tires rotated while the car was in[why not save a trip?]. After waiting for the work to be done, I was told that the repair couldn't be done, as the part needed to be ordered. If they knew I was coming for a repair that they said they had the part(s) for, why wouldn't they set it aside for the repair? Why wouldn't they notify me that they used the part(s) for someone else and not waste my time and reschedule? More

Was a pleasant experience, of course no "dealing" on used car prices but transaction was easy and painless. I really liked our sales rep, Kevin. Not pushy, very laid back and easy going, seemed honest! used car prices but transaction was easy and painless. I really liked our sales rep, Kevin. Not pushy, very laid back and easy going, seemed honest! Other sales reps could use some lessons from Kevin. More

All service performed in a professional, courteous & timely manner. We have dealt with this dealership for many years & with the service provided we intend to stay for many more. timely manner. We have dealt with this dealership for many years & with the service provided we intend to stay for many more. More

Liana was amazing! Incredibly helpful, answered all my questions, and really put me at ease with my purchase. Chad walked me through all the financing options and was i Incredibly helpful, answered all my questions, and really put me at ease with my purchase. Chad walked me through all the financing options and was incredibly helpful as well. More