Galpin Volkswagen

Great dealership and my sales person was great to deal with. Marvin was very friendly, professional, and knowledgeable with everything. He made sure I was getting the best of the best. Excellent service. with. Marvin was very friendly, professional, and knowledgeable with everything. He made sure I was getting the best of the best. Excellent service. I've been to quite a few dealerships in my lifetime and this is the best one with the best service. He helped me so much. But unfortunately I couldn't buy the car due to my credit score being low, and I had thought that it was higher but that was my mistake. Marvin was very sweet about the situation. But when my score is better I will definitely go back and make sure Marvin is my sales person again. More

Neil Stone handles every step of the sales process with courtesy and professionalism. Given my set of circumstances and sub prime credit conditions, he represented my interests with VW credit to get me ap courtesy and professionalism. Given my set of circumstances and sub prime credit conditions, he represented my interests with VW credit to get me approved. I am thankful to Neil and team at Galpin Volkswagen, and recommend them to anyone who needs a little help getting approved in today's economy. It was well worth the drive from West Covina, especially because the local dealerships took little interest in supporting my need. Thank You again. More

Michael Moses was extremely patient and friendly as I looked at several different vehicles around the Galpin lot and didn't pressure me towards one vehicle or another. Michael Schwartz helped me get a gr looked at several different vehicles around the Galpin lot and didn't pressure me towards one vehicle or another. Michael Schwartz helped me get a great deal on a new VW GTI. I highly recommend going to Galpin (VW or otherwise) if you are looking for a new car. More

My fiance and I went to Galpin Volkswagen looking for a great deal on a new vehicle and we were blown away with the excellent customer service we received from everyone at the dealership. Nick Khazzaka, a great deal on a new vehicle and we were blown away with the excellent customer service we received from everyone at the dealership. Nick Khazzaka, a Sales and Leasing associate worked EXTREMELY hard to get us the deal we wanted and that would fit both our budgets. I can't even begin to explain how much time and effort he put into getting us the perfect deal. We were there the whole day and to be honest I wouldn't change that for one moment. A lot of people dread going to a dealership to buy a car because of the long waiting process, but I can honestly say it was worth every minute we were there. The overall experience if I could rate it, was just above and beyond to give it just a 5. We would give Nick Khazzaka and the team at Galpin Volkswagen a million plus if we could. Michael Gould, Sales Manager and Vicky Moreno, Finance Manager were extemely helpful throughout the whole process. Walking out of that dealership with a brand new 2014 Jetta was just an incredible experience that I will never forget and all thanks to Nick Khazzaka and his team. If you are looking to buy your first car or replacing an old one and you want excellent service from beginning to end, we recommend that you go to Galpin Volkswagen, and of course to their amazing Sales and Leasing associate... Nick Khazzaka! You will not be disappointed, Nick will work tirelessly to help you find the deal you are looking for that fits your lifestyle and your budget, we GUARANTEE IT! More

Galpin Ford was the first dealership that brought me the greatest experience and by far the easiest experience in buying a new car. Patrick wellman provided me with many great options and ideas. Patrick als greatest experience and by far the easiest experience in buying a new car. Patrick wellman provided me with many great options and ideas. Patrick also helped me find the right car with the right budget for my personal needs. I must say galpin was beyond my expectations. Thank you so much for all the help. More

I recently traded in my 2005 VW Golf for a 2013 Jetta I recently traded in my 2005 VW Golf for a 2013 Jetta TDI. Adrien Torres was my sales consultant and was very helpful in picking out my new car. He I recently traded in my 2005 VW Golf for a 2013 Jetta TDI. Adrien Torres was my sales consultant and was very helpful in picking out my new car. He was very knowledgeable and patient which was a big help because I'm very picky and indecisive. He showed me multiple models and options, from Passats to Tiguans. I ended up getting the Jetta TDI because of the gas benefits and the overall feel and look of the car. Everyone at the Galpin VW Dealership was very nice and helpful from the GM all the way to random sales associates greeting me and offering me water (which was awesome because it was a hot day). They even had a Labor Day BBQ going on for everyone that was there "shopping around". One month after having my car they had me come in for a routine check up to make sure everything was running well with the car and that I was happy. Dennis Hern was my service consultant for the one month check. He was also very nice and seemed happy to be doing his job. He asked me if I knew where the tire pressure reset button was. When I told him it was in the glove box he seemed surprised that I knew where it was. I told him that Adrien was very thorough with his explanation and check over of the car to make sure that I knew what everything was for. All in all I am very happy with my purchase and experience I have had with Galpin VW and will definitely be recommending Adrien Torres to all my friends and family! More

Amazing service from an amazing employee very helpful very kind also gave us his work cell to call whenever have an issues or problems amazing service can't stress that enough very kind also gave us his work cell to call whenever have an issues or problems amazing service can't stress that enough More

Herman was very nice and accommodating. He was very knowledgeable about the vehicles and he was able to explain which cars had what features. He was not pushy which was a plus. Vicky was also very nice knowledgeable about the vehicles and he was able to explain which cars had what features. He was not pushy which was a plus. Vicky was also very nice and handled the contracts. Both were a pleasure to work with. Because of that we ended up going home with 2 Volkswagens! More

We were looking to see what car we could get in after current lease was up in 2 months. Just checking out the EOS convertible. Approached by Nick. He gave us a test drive and was very knowledgeable ab current lease was up in 2 months. Just checking out the EOS convertible. Approached by Nick. He gave us a test drive and was very knowledgeable about the car. Eventually we would have our credit ran and then convinced we could make payments work and even got out of our current lease and into a new lease and we are very happy! We have leased or purchased from Galpin for over 5 years and always have the best service. Thanks for caring about your customers and making this whole process so easy. More

I came into Galpin because my car died, and I was looking for a new kind of experience. I was tired of American and Japanese cars, so I decided to go with German engineering. I was greeted by Nick Khazzaka, for a new kind of experience. I was tired of American and Japanese cars, so I decided to go with German engineering. I was greeted by Nick Khazzaka, who immediately made me smile and got on my good side. I started off wanting to buy, but he showed me all the available options in so many different forms. I thought leasing would be a good idea, but after speaking about it with my father, we decided to finance. My mom and dad then came in, and Nick treated them like family, went through all the options with them too, and they thought financing was a good idea. He was very patient with us making our decision and didn't pressure us into doing anything we didn't want to. When we finally talked about the payment with him, he was extremely understanding of our situation, and him and his manager Mike Gould went the extra mile to make our dream payment a reality! And to think we were going to buy a used car in the 6k range! Our finance manager, Vikki, was extremely helpful as well. She walked us through all the options of products we can get for our car. Although we didn't end up buying anything, we still were very educated about the products. Overall, our experience was amazing, and I recommend Galpin Volkswagen to ANYONE WHO WANTS A NEW CAR. I couldn't be happier with my new car, my new payment, my salesperson (for life) and Galpin!!! If you are looking for a new car, go ask for Nick at the front and save yours More