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Galpin Mazda
North Hills, CA
625 Reviews
Thank you for visiting Galpin Mazda. Los Angeles, Van Nuys & Valencia residents have found that Galpin Mazda is a great place to find new Mazda Cars and SUVs near Glendale, Burbank and Simi Valley. Galpin Mazda is the #1 volume Mazda dealership in the Western USA with a great selection of new Mazda models in stock and available for a test drive now at our New Mazda dealership. Visit our beautiful New Mazda Dealership showroom and see the ultimate in sporty Mazda vehicles such as the MAZDA2, MAZDA3, MAZDA5, MAZDA6, MX-5 Miata, CX-5 and CX-9 models. Our Mazda Dealership has hundreds of new vehicles to choose from. If you are searching for a new Mazda you are sure to find the perfect model here at Galpin Mazda, Van Nuys & Valencia.
We at Galpin Mazda are committed to providing the very best car buying experience for our loyal customers. Our Galpin Mazda Dealership Showroom is located at 8425 Sepulveda Blvd, North Hills, CA 91343. For our hours of operation and directions to our locations please visit our Hours and Directions page. We invite you to stop by, take a test drive and see why Galpin Mazda is the choice of so many in Los Angeles Van Nuys, Valencia, Simi Valley, Glendale, Burbank and the San Fernando Valley areas.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 625 reviews
July 05, 2016
Best car dealership experience ever - set the standard Best car dealership I've ever worked with. The entire staff was incredibly friendly. You can tell that they stress customer service here. The sales Best car dealership I've ever worked with. The entire staff was incredibly friendly. You can tell that they stress customer service here. The salesman I worked with, Philip Policarpio, was amazing. I told him what I wanted and what my budget it was and he made it happen, no questions asked. He didn't try to sell me on anything I didn't need or try to rip me off. He truly wanted to help me get the car I wanted at the best deal possible. He even spent the time after he made the sale to walk through everything in my new 2016 Mazda CX-5 and make sure I knew everything about my lease. I 100% recommend Galpin Mazda and Philip Policarpio. If I end up getting another Mazda after this lease is up, there is no doubt in my mind that I will work with Philip again. More
by Matt Reyes
Employees Worked With
Philip Policarpio
May 16, 2016
Worst dealer experience of my life. Everything seemed to be going well until I sat down to sign the papers. That's when my wife and I started to notice that many of the things that were Everything seemed to be going well until I sat down to sign the papers. That's when my wife and I started to notice that many of the things that were promised to us by our "car shark" named Jasmine were not true. I'm not naive, I understand that dealers promise many things in order to get you to sit down, but this was my worst experience ever. Not only was the price changed dramatically with the usual hidden fees, they also tried to add GAP insurance that Galpin sells themselves onto my tab. Jasmine told us up front that GAP was INCLUDED (we asked because we have been burned before) and then she tried to play dumb and couldn't remember. We almost walked out right there, but they "negotiated" them selves down to a lesser price which we accepted. We were also told that our Lease trade in would be handled by them, and that we would NOT incur the turn-in fee for the vehicle. Jasmine showed me the vehicle condition form she was supposed to fill out and then said, "We don't need to do this, I've never done it, not sure how to even do it." So we gave over our keys, bought our new car and took off after a WAY too long experience. The next day Jasmine calls me panicked that THEY forgot to ask for our down payment check. They forgot, but they wanted me to drive back over there to pay them. I did this for them, and then a week later I started getting calls for our old leased car. Turns out that GALPIN never filed the paper work on my old car and apparently even though I traded it in, it was my responsibility to handle this issue. I called Jasmine and she could not locate the car or the paperwork for 2 weeks, meanwhile I am getting harassed by a collection agency. After it was finally resolved, I got a BILL for nearly $1000 from the old lease. It included the turn-in fee and damages to my car that were never expressly written down by GALPIN MAZDA at the point of trade. Since they also "lost" my car for 2 weeks, I can not be sure it was not while it was under their care. Their response, "It's not our problem." I will never use Galpin again, and I have already gone out of my way to warn others about this experience. Never trust a car dealer, but just don't even bother with Galpin anything, they are crooks. More
by Kegatron
Employees Worked With
Jasmine
April 27, 2016
Great experience It was first time leasing a car and I had a great experience at Galpin Mazda. Philip Policarpio was really helpful and he made sure that I am getting It was first time leasing a car and I had a great experience at Galpin Mazda. Philip Policarpio was really helpful and he made sure that I am getting the best deal possible. He is really friendly and knowledgeable and I would definitely recommend him to my friends. More
by Leila
Employees Worked With
philip Policarpio
January 25, 2016
The Best New Car Familt experience i didnt have any trouble working with them to find the best deal!Philip Policarpio and the gang makes you feel like family. they are all knowledgeable i didnt have any trouble working with them to find the best deal!Philip Policarpio and the gang makes you feel like family. they are all knowledgeable and very helpful, you'll never sense the "they want my money" vibe and they wont pressure you. they are very happy people too! More
by LXA
Employees Worked With
philip Policarpio
January 23, 2016
Best Place for my first Car Purchase I came here multiple times before I actually made the purchase on October 17, 2015. The first I came here, I met with Robert Sardariani and went on a I came here multiple times before I actually made the purchase on October 17, 2015. The first I came here, I met with Robert Sardariani and went on a test drive of the Mazda3. I already knew which I wanted to buy and just wanted to test drive it to make a decision between a Mazda and a Hyundai Sonata Hybrid. I had planned to buy the car sometime in January 2016 originally. I kept in contact with Robert through text and he gave me a quote for the car. I decided to come in to discuss some details about the purchase with Robert but he had already gone home by the time I arrived. John Spindler helped answer all of my questions and I went home to discuss it. We had decided that it would be okay to buy the car now because the price was decent. So the weekend after, we came back and met John and he worked hard to get me a price I was happy with. I was super ecstatic about my Mazda3 and have loved it since buying it. Once the payments are completed, I'll be coming back to Galpin Mazda for my next car. More
by jhan
Employees Worked With
Robert Sardariani, John Paul Spindler
December 14, 2015
Greatest experience ever Had a great experience leasing my new Mazda. Dawney was well informed about the car. The process was pleasant and no issues what so ever. Anyone looki Had a great experience leasing my new Mazda. Dawney was well informed about the car. The process was pleasant and no issues what so ever. Anyone looking for a Mazda needs to see her. More
by sahaks
Employees Worked With
Dawney Tugadi
November 30, 2015
New car purchase : ) Just have to say how great my experience was dealing with Philip Policarpio!!! Anyone thing on buying or leasing a Mazda please see Philip!!!! Thank Just have to say how great my experience was dealing with Philip Policarpio!!! Anyone thing on buying or leasing a Mazda please see Philip!!!! Thank you again Philip your TOP OF THE LINE!!!! More
by rhudson
Employees Worked With
Philip Policarpio
November 28, 2015
Awesome Service; Great People First of all, Michael Moses was recommended to me by my brother who had previously bought several cars from him. After meeting Michael, I can see why First of all, Michael Moses was recommended to me by my brother who had previously bought several cars from him. After meeting Michael, I can see why my brother continues to go back to him. He is professional, knowledgeable, sincere, and comfortable to work with. He adds a personal touch that gives you a sense of trust. My buying experience was painless and actually fun! He is a top notch individual along with his staff Josh Moses and Christina Dipietro and I wouldn’t trade this experience for anything! With the help of Michael, I purchased the perfect car for me! More
by Pm123
Employees Worked With
Michael Moses, Josh Moses, and Christina Diepietro
November 26, 2015
Excellent car buying experience I bought a 2016 Mazda CX-5 here earlier this week. I had done my research and gotten quotes from various dealerships nearby. A while ago, a friend o I bought a 2016 Mazda CX-5 here earlier this week. I had done my research and gotten quotes from various dealerships nearby. A while ago, a friend of mine had recommended a family friend/salesman, Michael Moses and they put me in touch with him. Michael called me and when I explained that I had the quote, he said that he would match it. Given my experience at other dealerships, I was skeptical but my friend reassured me that he had dealt with Michael many times before and he was great. He made an appointment to see me that same night. Once we got to the dealership, Michael was really great, friendly, and warm. He asked what car I wanted and asked for the quote and right away said he'd be able to match it no problem-- just as he had promised to over the phone. I also had another certificate from going to the LA Auto Show and he honored it too. After running my credit, he walked with me over to the sales manager and told him that I came in with the quote and that he wanted to match it-- the manager agreed (None of these games that other dealerships and salesmen play where "OH, let me go to my manager and see what we can do... I'm on your side and I'm going to go put my punching gloves on so I can fight to get you the best price" --- ACTUAL quote from a prior buying experience at another dealership). It was very clear that Michael was a very respected salesman and that the manager respected and even deferred to his expertise. They found the car I wanted in another lot and started driving it over and even gave us free dinner at the Galpin Restaurant as we waited for the car to be transported. My wife and I kept on waiting for the "games" or the "catch" to start but there were none. After many high fives, fist bumps, and hugs, we walked out of the dealership in the EXACT car we wanted at the EXACT price we wanted. It was such a great experience. We've already gone and told our friends and family about it too so that they can go see Michael. He really made us feel like family. More
by astarbllr
Employees Worked With
Michael Moses
November 03, 2015
How car shopping shoud be There is no better place to buy or lease a car than Galpin Mazda and Phillip Policarpuo, our salesman. His customer service is unparalleled and made There is no better place to buy or lease a car than Galpin Mazda and Phillip Policarpuo, our salesman. His customer service is unparalleled and made my shopping experience enjoyable and pleasant. His knowledge of the product line was impressive and gave me deep confidence that the car I would 'be getting would be perfect for me. Phillip is, hands down, the best salesman. I would not hesitate to recommend Phillip and Galpin Mazda ti anyone looking to buy or lease More
by Cf rose
Employees Worked With
Phillip Policarpio
