Galpin Mazda

Excellent car buying experience I bought a 2016 Mazda CX-5 here earlier this week. I had done my research and gotten quotes from various dealerships nearby. A while ago, a friend o I bought a 2016 Mazda CX-5 here earlier this week. I had done my research and gotten quotes from various dealerships nearby. A while ago, a friend of mine had recommended a family friend/salesman, Michael Moses and they put me in touch with him. Michael called me and when I explained that I had the quote, he said that he would match it. Given my experience at other dealerships, I was skeptical but my friend reassured me that he had dealt with Michael many times before and he was great. He made an appointment to see me that same night. Once we got to the dealership, Michael was really great, friendly, and warm. He asked what car I wanted and asked for the quote and right away said he'd be able to match it no problem-- just as he had promised to over the phone. I also had another certificate from going to the LA Auto Show and he honored it too. After running my credit, he walked with me over to the sales manager and told him that I came in with the quote and that he wanted to match it-- the manager agreed (None of these games that other dealerships and salesmen play where "OH, let me go to my manager and see what we can do... I'm on your side and I'm going to go put my punching gloves on so I can fight to get you the best price" --- ACTUAL quote from a prior buying experience at another dealership). It was very clear that Michael was a very respected salesman and that the manager respected and even deferred to his expertise. They found the car I wanted in another lot and started driving it over and even gave us free dinner at the Galpin Restaurant as we waited for the car to be transported. My wife and I kept on waiting for the "games" or the "catch" to start but there were none. After many high fives, fist bumps, and hugs, we walked out of the dealership in the EXACT car we wanted at the EXACT price we wanted. It was such a great experience. We've already gone and told our friends and family about it too so that they can go see Michael. He really made us feel like family. More

How car shopping shoud be There is no better place to buy or lease a car than Galpin Mazda and Phillip Policarpuo, our salesman. His customer service is unparalleled and made There is no better place to buy or lease a car than Galpin Mazda and Phillip Policarpuo, our salesman. His customer service is unparalleled and made my shopping experience enjoyable and pleasant. His knowledge of the product line was impressive and gave me deep confidence that the car I would 'be getting would be perfect for me. Phillip is, hands down, the best salesman. I would not hesitate to recommend Phillip and Galpin Mazda ti anyone looking to buy or lease More

Phillip and the mazda Team everyone at Mazda is beyond friendly and very helpful. Philip is my go to person when i want to buy a car. not only did Philip help me get my first ca everyone at Mazda is beyond friendly and very helpful. Philip is my go to person when i want to buy a car. not only did Philip help me get my first car but also my second car at Mazda. hes very friendly and very helpful truly recommend Philip if you want a ca, he's amazing. More

Misha and team at Galpin Mazda I have been buying and leasing cars for 35 years and Misha Moiseyev is the most knowledgeable, committed, thorough, caring, respectful, discreet and p I have been buying and leasing cars for 35 years and Misha Moiseyev is the most knowledgeable, committed, thorough, caring, respectful, discreet and professional car salesmen I have ever worked with. His people skills are exceptional. He follows up! His word means everything. Sales Manager Ryan Suech went the extra distance to make the deal I was looking for, honoring all advertised specials. No runaround. John Diggs, Finance Manger, was very thorough and pleasant to work with late into the evening. (I came in on a Saturday night with no intention of buying a car, just getting information on a Mazda 3 (great car) and drove home with a new vehicle due to the professionalism and diligence of the Mazda Galpin team.) Loved how enthusiastic everyone was about the Mazdas they sell. The actually own and drive their cars! And for good reason. Mazda’s are off the chart for quality at a fair price. I could not be more pleased with my buying experience at Galpin and my soooo beautiful Mazda 3 sedan. More

Finest Customer Support Not only did Galpin offer me the best deal of the four dealerships I negotiated with, they also provided by far the best after deal support I have exp Not only did Galpin offer me the best deal of the four dealerships I negotiated with, they also provided by far the best after deal support I have experienced from any car dealership. I've been purchasing cars for over five decades and our sales representative, Eric Felder, has been unbelievably fantastic in answering all our questions and extremely knowledgeable about our new Lincoln MKZ. Only problem I've experienced to date is your "vehicle brand" drop down list does not work. I cannot get it to say "Lincoln" no matter how many times I click on the drop-down button. If I switch "Reason for visit" answer I can select "Lincoln." I also leased the car, did not purchase it. More

Great experience Purchase my CX-9 from Phillip and he made the process very easy and hassle free. He walk me thru the whole process and made it very easy for me and my Purchase my CX-9 from Phillip and he made the process very easy and hassle free. He walk me thru the whole process and made it very easy for me and my family. Answer all the questions and he also introduced me to the service advisor, which where also very help full and even answer a few questions about the maintenance. Thanks you Phillip. More

A Good Place For Good Deals Galpin Mazda was a great place to get the deal I receive on my new Vehicle this Labor Day weekend. Having already considered what I wanted to buy, I w Galpin Mazda was a great place to get the deal I receive on my new Vehicle this Labor Day weekend. Having already considered what I wanted to buy, I went into the dealership with a lot of questions. This was my first time buying a vehicle myself and was not familiar with much when dealing with prices, financing, payment plans, interest rates, vehicle maintenance, etc. The dealership, before we even started the process, was extremely accommodating with my family and I. Philip Policarpio, my sales associate, had already been at Galpin Mazda and worked there for 16 years, so I had a lot of faith in his knowledge of the Mazda brand, the cars, and dealing with providing wonderful service. He was very helpful as well as personable and friendly. We test drove the car, and he went over all the features that the Mazda Touring CX-5 possessed. It was great that he explained things while I was testing the vehicle so i could see first hand what I would need to be aware of while driving this high tech car. When it came time to go over all the technical info and deals we could get for the car, Philip was very patient, informed and guided us every step of the way in purchasing the car. He spoke to us about every car feature in great detail and the deals that the dealership could give up in trading in my old car to help with the down payment for the new one. Neff from financing then helped with doing all the final paper work, which can be tedious, but he was also very patient and informative, explaining what each document was and what it meant for me to sign it. He helped us with a good deal for extended warranty and other other things I would want to get to insure my cars protection in case of accidents or damage to the car. Overall, my experience here was very good and everyone was great. My sister is now in the works of getting her new car here as well. Thanks Galpin Mazda. More

Excellent Service Philip was very helpful and made the process easy for us. We had no complications from start to finish, and we are very satisfied with our experience. Philip was very helpful and made the process easy for us. We had no complications from start to finish, and we are very satisfied with our experience. Thank you, Philip! More

Excellent service Donna Alvarez is efficient , very professional and a very good communicator, she does follow ups and is very patient. She is knowledgeable and gets t Donna Alvarez is efficient , very professional and a very good communicator, she does follow ups and is very patient. She is knowledgeable and gets the job done. She is just an awesome person to work with. More

Great Service The information on the car was given thoroughly, the service was excellent, and the car was a incredible and affordable price. I would recommend frien The information on the car was given thoroughly, the service was excellent, and the car was a incredible and affordable price. I would recommend friends and family to go to Galpin Mazda car dealership, for affordable cars. Special thanks to Micheal Moses! More