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Galpin Honda

Mission Hills, CA

4.9
5,306 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin! Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other. We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words. We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors. A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties. We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business. Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals. Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
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11151 Laurel Canyon Boulevard

Mission Hills, CA

91340

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Showing 5,306 reviews

November 02, 2011

I just bought a Honda Accord from Galpin Honda and found it to be a very good experience. Rick Pennington and his assistant Yvonne went out of their way to assist me and answered all my questions. They a More

by dxmaniac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Pennington, Yvonne
November 01, 2011

My family and I have been looking for cars at many dealerships, however the employees at those other dealerships seemed as if they just wanted to sell a car, they were not that interested if we were s More

by Lizet R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gilbert Jordan
October 31, 2011

I just recently purchase a used 2007 Honda Odyssey Mini Van. As expected, I walk in and walked out with the price and payment that I wanted that fits my financial and lifestyle needs. Although the negotia More

by kimbansim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Jordan
October 22, 2011

Happy ending for me... This is my second time this year to buy my dream car at Galpin HONDA. Mr. Gilbert Jordan is excellent sales person who is very professional and willing to help you to get your d More

by benjajd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gilbert Jordan
October 20, 2011

was on my way to hamer toyota and decided to stop and look at the crv's. we met David Fuentes and my daughter and I fell in love with him. he was so helpful and made it a delightful experience. I recomme More

by january2169
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Fuentes and Vicky
October 18, 2011

I was satisfied with this dealership. I was comfortable with the sales person. He was cheerful and kind. He made us feel comfortable and be happy to buy the car. More

by shirin1988
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Teymouri
October 17, 2011

The Experience at the dealership was great. Our sales person made us feel very comfortable and really change our attitude towards car dealerships and sales people. She spent allot of time getting us not More

by jakedownes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janet colbert
October 13, 2011

We had a great experience at Galpin Honda. Phil the sales manager is always ready to help do whatever he can to make it the best experience. Sean the sales guy was very knowledgeable and made the sale More

by Sean.Spaulding
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Makertichian, Ed Harootian, Sean Butts
October 05, 2011

Galpin Honda is an honest vendor, and dealer who I feel always treats me honestly and fairly. Most of this credit would have to go to Sean Butts; he is an expert in product knowledge and will help me un More

by jtade77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Butts
October 04, 2011

I bought a 2007 ford edge I drove it home and the next day it broke on me. Took it back to galpin Honda and it has been in service since then I spoke with George sales manager and Ed general sales manage More

by Barza2play
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ed general sales manager
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