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Galpin Honda

Mission Hills, CA

4.9
5,273 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin! Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other. We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words. We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors. A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties. We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business. Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals. Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
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11151 Laurel Canyon Boulevard

Mission Hills, CA

91340

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Showing 5,273 reviews

August 01, 2011

I will make this quick and simple ........ GET IT AT GALPIN! And while you are there ask for Brooklyn Maaliki. We just rolled out of Galpin's lot with a new 2011 Honda Pilot. Brooklyn greeted us as More

by romero_gns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brooklyn Maaliki
August 01, 2011

When the cost of gas went up (again!) this year, I decided to finally get a Honda to save gas on my commute. I had in mind to get a Fit, so I went to Galpin to test drive it and see what it cost. More

by AnneU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Uphoff
July 31, 2011

My husband and I just recently purchased a new 2012 Honda Civic from Galpin Honda and we couldn't have picked a better Honda dealer to buy from. We were actually able to browse the lot for a few minutes wit More

by Diana C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Uphoff
July 30, 2011

Thanks a million Tabitha Lafayette, Internet Sales Department, for making buying my Civic EX such a positive and hassle free experience. Prior to setting foot at Galpin Honda, I spent two weeks visit More

by BlkNinja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tabitha Lafayette
July 30, 2011

I am so happy with the choice I made to buy a Honda CrossTour at Galpin. Katie Barnett not only sold me on the benefits of a Honda, but more importantly, she negotiated a deal that made sense for "me", More

by mdegrandis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Barnett
July 30, 2011

Great service! I felt so comfortable at this dealership. The employees were knowledgeable and just incredible. I paid a great price and the buying experience was smooth and very honest. I was treated wit re More

by MagicCastleFan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tabitha Lafayette, Ricky Pennington, Vicky Moreno
July 29, 2011

Just leased a new Pilot from Ricky Pennington and have to say am extremely satisfied with the great service me and the wife received. It almost feels like you've known Ricky for years and years. Very strai More

by mackdd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Pennington
July 29, 2011

Rick Pennington, is great to work with, very understanding and not the typical salesman. He really looks out for your best interest. He bended backward to get our deal done. We became friends More

by dvanngo2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Penninton
July 28, 2011

We just bought a new 2011 Honda Pilot EX-L from Tabith Lafayette, I cannot say enough good thing about her customer service. She went above and beyond our expectations. She took her time with us answerin More

by Slacey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabitha Lafayette
July 25, 2011

This was our 2nd car purchase from Galpin Honda. We did our home work and knew what we wanted. Katie Barnett was outstanding, met our needs, no pressure, friendly & professional. Very happy with our purc More

by Honda family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Barnett, Art (Gen.Mgr.)
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