Galpin Honda

Tony made my entire car buying possible. I had a pretty tough request, and after three weeks of research I'd given up on finding my perfect car, but Tony hadn't. When he saw my dream car appear on his lot tough request, and after three weeks of research I'd given up on finding my perfect car, but Tony hadn't. When he saw my dream car appear on his lot he called me immediately and held it until I got there. He always kept me in mind and continued looking for my car even after we'd lost touch. His dedication to each individual customer really made the difference, and allowed me to get the car I needed. I couldn't have done it without him! More

We just bought a brand new Honda Crosstour at Galpin Honda. Our sales associate, Toni Banuri, was more then we could ask for. We never felt any pressure to buy; he answered all of our questions and went Honda. Our sales associate, Toni Banuri, was more then we could ask for. We never felt any pressure to buy; he answered all of our questions and went out of his way to get us what we wanted! More

Tony was helpful and had me choose between the two cars I finally end up getting the Honda Accord. Vicky the finance manager was helpful as well. All in all great customer service and I recommend Galpin Hon finally end up getting the Honda Accord. Vicky the finance manager was helpful as well. All in all great customer service and I recommend Galpin Honda, Mission Hills to All! More

Very very happy with the pre-owned Honda Accord I purchased. Meet with Nick and told him exactly what I was looking for. I seached through the website for their used cars before visiting. Was impre purchased. Meet with Nick and told him exactly what I was looking for. I seached through the website for their used cars before visiting. Was impressed with the large selection of pre-owned Accords as well as the price. Other dealers wanted up to $5000 more for the same vehicle. The whole experience was painless from choosing the car to the paperwork. All down within 2 1/2 hours. Very very happy with my NEW (used) car. Your wouldn't know it was used. Thank you Nick! More

I really had the best experience buying a Honda Accord from Galpin Mission Hills 2 weeks ago. Thanks to Brooklyn Maaliki, the salesperson who helped me through the whole process. He's very friendly, profe from Galpin Mission Hills 2 weeks ago. Thanks to Brooklyn Maaliki, the salesperson who helped me through the whole process. He's very friendly, professional and experienced. when i'm usually shopping for cars, the salespeople are aggressive and just want to get the deal, they're pushy and annoying. i didn't feel this way at Galpin, Brooklyn was very patient and helpful, excellent customer service.i know i got a very good deal on the car that i really wanted. the whole process went smooth which really exceeded my expectations.I don't think i'll shop for cars anywhere else anymore and i'm already referring my friends and family to Galpin, and of course to Brooklyn Maaliki. Thank you so much !! More

My name is Jeries A. Helo and I Made a recent purchase with this dealership. I was really satisfied with their attention to detail and their customer service. When I first arrived at the dealership, I did with this dealership. I was really satisfied with their attention to detail and their customer service. When I first arrived at the dealership, I didn't know what kind of service to expect. All I knew was I wanted to buy a Honda. The salesman I worked with was BROOKLYN MAALIKI and I couldn't be any happier. During the purchasing process BROOKLYN MAALIKI took care of me completely. BROOKLYN MAALIKI helped me select the perfect car with all of the details I expected my new vehicle to have, and not only did I get a very nice car for a great price, but I didn't have to go through most of the dealership hassles. BROOKLYN MAALIKI was very efficient, polite and overall, a pleasure to deal with, and offered me beverages while I waited for the deal to be completed. I purchase at this dealership. A 2012 Honda Civic LX. It suited my needs and it fit into my budget, and was affordable payments I am extremely happy with the purchase I made, and I am simply here saying thank you so much BROOKLYN MAALIKI for making me feel important and for giving me and showing me a great experience in buying a car I am and will be recommending this dealership and the sales man BROOKLYN MAALIKI to ALL MY family and friends!!!!! More

VERY POSITIVE EXPERIENCE. EXPLAIN EVERYTHING THAT'S NEEDED VERY DIRECT TO THE POINT ONE MAN SHOW DID NOT HAVE TO TALK TO DIFFERENT PERSON. very helpful in finding different option for my situation NEEDED VERY DIRECT TO THE POINT ONE MAN SHOW DID NOT HAVE TO TALK TO DIFFERENT PERSON. very helpful in finding different option for my situation More

The sales team was well prepared for our visit to the Dealership. My wife and I had been contacting numerous Honda dealerships. The preferred pricing of the Honda Accord SE was based on the lowest price Dealership. My wife and I had been contacting numerous Honda dealerships. The preferred pricing of the Honda Accord SE was based on the lowest price quote we received from Honda Dealers throughout So. Cal. When the time came to buy: Galpin matched the lowest quote. Our new Honda was prepped,and ready to drive off the lot once the paperwork was completed and that meant: floor mats were put in place; the car was washed; and the gas tank was filled. All service options were explained in detail and pricing discounts from COSTCO and AAA were offered and the best price was accepted. It was "TOP GUN" Service from the Galpin family of sales and finance employees that we had expected and my wife and I were not let down. I had made a pledge to Bert and Jane Boeckmann during the Valley Secession reconciliation meeting, hosted by them, that my family would buy all our new cars from Galpin as a show of appreciation and graditude for their committment to the San Fernando Valley communities. As the past President of the Arleta Chamber of Commerce and Resident Association, I would like to tell them that the Bonilla Family is keeping that committment. Best wishes for a prosperous 2012 and "Thank You" Alex, Anna, Faye and Sam; you made this purchase a great experience. More

I got a good deal for a new Honda Civic. The dealership waiting area was very comfortable with plenty of food and beverages. All and all, I am satisfied with this purchase. waiting area was very comfortable with plenty of food and beverages. All and all, I am satisfied with this purchase. More

I wrote this letter to Galpin Honda: This letter is in I wrote this letter to Galpin Honda: This letter is in reference to our vehicle being service at Galpin Honda in Mission Hills. We purchased our u I wrote this letter to Galpin Honda: This letter is in reference to our vehicle being service at Galpin Honda in Mission Hills. We purchased our used 2007 Volvo XC90 from Galpin Honda on May 23, 2011 and with an agreement to fix certain things with the vehicle to be taken back to get services. We had our appointment to get the car service on June 6, 2011, which we dropped, off the night before on June 5, 2011 with service technician Mike James. On our invoice #238222 it indicates that our Mileage in: 99976, which was correct but the Mileage out: 99977 which we are outraged about and want an explanation to the mileage accrued on our vehicle when the Mileage when we picked up the vehicle was 100061 and the job on the vehicle was not finished Galpin Honda had our vehicle for 3 days and the jobs was really sloppy the headliner and steam clean was poorly done that the headliner is dirtier than when we dropped it off and the car was not re-detailed at all car came back dirty there was still dirt on the car of our floor and the tape to “try” to fix wind noise was still there and warning light is still on for bulb position failure came back on after 1 day so problem never solved. They told us to come back. We are so outrage at the customer service that Galpin Honda has shown. We tried to contact the manager with the service dept. but like poor customer service he did not call back. We will not bring our vehicle back to Galpin Honda and the things as agreed in the vehicle purchase agreement not completed. More