Galpin Honda

My name is Jeries A. Helo and I Made a recent purchase with this dealership. I was really satisfied with their attention to detail and their customer service. When I first arrived at the dealership, I did with this dealership. I was really satisfied with their attention to detail and their customer service. When I first arrived at the dealership, I didn't know what kind of service to expect. All I knew was I wanted to buy a Honda. The salesman I worked with was BROOKLYN MAALIKI and I couldn't be any happier. During the purchasing process BROOKLYN MAALIKI took care of me completely. BROOKLYN MAALIKI helped me select the perfect car with all of the details I expected my new vehicle to have, and not only did I get a very nice car for a great price, but I didn't have to go through most of the dealership hassles. BROOKLYN MAALIKI was very efficient, polite and overall, a pleasure to deal with, and offered me beverages while I waited for the deal to be completed. I purchase at this dealership. A 2012 Honda Civic LX. It suited my needs and it fit into my budget, and was affordable payments I am extremely happy with the purchase I made, and I am simply here saying thank you so much BROOKLYN MAALIKI for making me feel important and for giving me and showing me a great experience in buying a car I am and will be recommending this dealership and the sales man BROOKLYN MAALIKI to ALL MY family and friends!!!!! More

VERY POSITIVE EXPERIENCE. EXPLAIN EVERYTHING THAT'S NEEDED VERY DIRECT TO THE POINT ONE MAN SHOW DID NOT HAVE TO TALK TO DIFFERENT PERSON. very helpful in finding different option for my situation NEEDED VERY DIRECT TO THE POINT ONE MAN SHOW DID NOT HAVE TO TALK TO DIFFERENT PERSON. very helpful in finding different option for my situation More

The sales team was well prepared for our visit to the Dealership. My wife and I had been contacting numerous Honda dealerships. The preferred pricing of the Honda Accord SE was based on the lowest price Dealership. My wife and I had been contacting numerous Honda dealerships. The preferred pricing of the Honda Accord SE was based on the lowest price quote we received from Honda Dealers throughout So. Cal. When the time came to buy: Galpin matched the lowest quote. Our new Honda was prepped,and ready to drive off the lot once the paperwork was completed and that meant: floor mats were put in place; the car was washed; and the gas tank was filled. All service options were explained in detail and pricing discounts from COSTCO and AAA were offered and the best price was accepted. It was "TOP GUN" Service from the Galpin family of sales and finance employees that we had expected and my wife and I were not let down. I had made a pledge to Bert and Jane Boeckmann during the Valley Secession reconciliation meeting, hosted by them, that my family would buy all our new cars from Galpin as a show of appreciation and graditude for their committment to the San Fernando Valley communities. As the past President of the Arleta Chamber of Commerce and Resident Association, I would like to tell them that the Bonilla Family is keeping that committment. Best wishes for a prosperous 2012 and "Thank You" Alex, Anna, Faye and Sam; you made this purchase a great experience. More

I got a good deal for a new Honda Civic. The dealership waiting area was very comfortable with plenty of food and beverages. All and all, I am satisfied with this purchase. waiting area was very comfortable with plenty of food and beverages. All and all, I am satisfied with this purchase. More

I wrote this letter to Galpin Honda: This letter is in I wrote this letter to Galpin Honda: This letter is in reference to our vehicle being service at Galpin Honda in Mission Hills. We purchased our u I wrote this letter to Galpin Honda: This letter is in reference to our vehicle being service at Galpin Honda in Mission Hills. We purchased our used 2007 Volvo XC90 from Galpin Honda on May 23, 2011 and with an agreement to fix certain things with the vehicle to be taken back to get services. We had our appointment to get the car service on June 6, 2011, which we dropped, off the night before on June 5, 2011 with service technician Mike James. On our invoice #238222 it indicates that our Mileage in: 99976, which was correct but the Mileage out: 99977 which we are outraged about and want an explanation to the mileage accrued on our vehicle when the Mileage when we picked up the vehicle was 100061 and the job on the vehicle was not finished Galpin Honda had our vehicle for 3 days and the jobs was really sloppy the headliner and steam clean was poorly done that the headliner is dirtier than when we dropped it off and the car was not re-detailed at all car came back dirty there was still dirt on the car of our floor and the tape to “try” to fix wind noise was still there and warning light is still on for bulb position failure came back on after 1 day so problem never solved. They told us to come back. We are so outrage at the customer service that Galpin Honda has shown. We tried to contact the manager with the service dept. but like poor customer service he did not call back. We will not bring our vehicle back to Galpin Honda and the things as agreed in the vehicle purchase agreement not completed. More

I have to say, Tony worked hard for us to get us into a used car with a reasonable monthly payment. After several hours of test driving and looking at various used cars, he was told that the used cars cou used car with a reasonable monthly payment. After several hours of test driving and looking at various used cars, he was told that the used cars could not carry the amount that we were under in our trade in. He then worked hard to get us a good lease in a 2012 Accord. I appreciate his hard work, he tinted our windows for free, and kept the payment we agreed upon the same even though our payoff was a bit higher. I would recommend him and this dealership. We will be free and clear in three years and will negotiate even harder for our next purchase/lease. Thanks for your help. More

Whatever we agreed on via email/phone, they delivered. I am pleased with the service and our sales rep is Fay. Overall, we are happy and their staff are friendly,courteous. Thank you. am pleased with the service and our sales rep is Fay. Overall, we are happy and their staff are friendly,courteous. Thank you. More

Very ethical dealership. up front about everything, i liked the fact that they have the carfax report in all their used cars. David Fuentes was very patient and kind. I would recommend Galpin Honda and liked the fact that they have the carfax report in all their used cars. David Fuentes was very patient and kind. I would recommend Galpin Honda and David. More

We are very happy with the Galpin Honda, the service was very good and very friendly and the price was very good. Thank you. Norma Alvarez. very good and very friendly and the price was very good. Thank you. Norma Alvarez. More

I was really impressed with this place. It is a beautiful, clean, spacious building with plenty of comfortable tables and chairs for customers to sit and wait. The friendliness and professionalism beautiful, clean, spacious building with plenty of comfortable tables and chairs for customers to sit and wait. The friendliness and professionalism of the people working there was evident. I came in for an appointment to buy a new car after dealing with the sales representatives over the internet. Armen Bandari was prompt responding to me and when I walked in, we introduced ourselves. He was busy with another customer and he personally introduced me to Saun Butts who turned out to be the nicest car salesman. Those two guys gave me hope again for the car-sales business. They spoke clearly to me with number figures that made sense. They put all the numbers in black and white and did not pressure me a bit. I walked out of there with a new car, with a great sense of clarity about my transaction and feeling happy. At the end of the deal, when they gave me my key, Yvonne walked me through the whole car, explained all the features to me in the most friendly way. I could tell that she was really happy for me and not just doing her job and going through the motions. I would definitely recommend this dealer to anyone who is looking for a car. I had a very positive experience. More