Galpin Honda

Very pleased with customer service and responsiveness Very pleased with customer service and responsiveness Went to different dealerships looking for a Honda Odyssey on a Tuesday evening and due to t Very pleased with customer service and responsiveness Went to different dealerships looking for a Honda Odyssey on a Tuesday evening and due to the level of service and responsiveness to my different needs by Galpin Honda in Mission Hills ended up completing the purchase of the vehicle within 3 days. I was very happy with the customer service focus, the perks given on purchase of vehicle and look forward to a long relationship with Galpin. More

I have given this rating because my experience in Galpin Honda's customer service was very friendly and attentive and alert to the the customers needs. Oscar is a very understanding salesperson and was very Honda's customer service was very friendly and attentive and alert to the the customers needs. Oscar is a very understanding salesperson and was very patient with me. He is the main reason I would go back to Galpin to purchase another car and recommend other people to purchase there cars here. More

I just recently bought my used Lexus from there and wow! The service was great! My salesman Gee really went out of his way to get my car. He was a super friendly salesman from the start. Made me feel more l The service was great! My salesman Gee really went out of his way to get my car. He was a super friendly salesman from the start. Made me feel more like a friend than just a customer. There was no pressure at all from him. He had the car ready to go as soon as I showed up. No waiting at all. I got an awesome deal on a my beautiful car and awesome service! I hadf about 1000 questions about the car and he was able to answer every one of them with a smile and truthful answer! Thank you again Gee and Galpin Honda! 5 Stars for both of them!! More

Sam Danho, professionalism as a salesman and a Knowledgeable person has cached my eyes. We were at Galpin Honda dealeryesterday and we were in and out with few hours time they were very busy on Sa Knowledgeable person has cached my eyes. We were at Galpin Honda dealeryesterday and we were in and out with few hours time they were very busy on Saturday afternoon, he got us a great deal with exactly what we wanted and with the monthly price that we requested for a lease car and without any wasted energy on specifics of salesmanship, he was right on the point. I recommend him highly and everyone should pay him a visit. He is the only person that I had seen taking so much passion for what he does, regardless of the compensations that is involved. I watched him after we made a deal, he started to put the entire show room chairs and tables together saying that tomorrow when client starts to come at least the place looks organized. Then he waited for hours with us through the entire time until we sat down in the new car and drove away, his personal attention skills reminded me into how much this person is taking pride to do his job just like if this business was his own. More

i came to this dealership very nervous thinking i was not going to get anything...Sailas Gary helped me out and made me feel very very confortable....im very very happy with my choice and the outcome. going to get anything...Sailas Gary helped me out and made me feel very very confortable....im very very happy with my choice and the outcome. More

Part 1 Over a month ago I started my search for our next Part 1 Over a month ago I started my search for our next family vehicle. After daily searches on autotrader, craigslist, and dealership websites for Part 1 Over a month ago I started my search for our next family vehicle. After daily searches on autotrader, craigslist, and dealership websites for an Odyssey Touring, I started to contact salesmen laying out our situation and criteria. Most of them including 2 from Galpin Honda worked on it for a day and I never heard from them again. Almost giving up hope I gave it one more shot at Galpin. MARTIN picked up the sales call, heard what we were looking for, and was on point. Delivering exceptional customer service with every follow up call; providing updates and keeping us in the loop. The day came when it was my husband's only day off in the week in which Martin should have been off as well. Martin came in and met us along w/our 3 little girls. He was nothing but attentive to our family breaking up what should have been a long 5 hr visit sitting around a dealership. Thank You Martin! You are awesome!!! We were definitely well taken cared of, 100% satisfied, and absolutely blown away by you going above and beyond to meet our family’s needs. We are proud Honda owners and know that we can call on you for any questions or concerns. Part 2 We purchased a family vehicle last Thursday, 21 Feb 2013 from Martin at Galpin Honda in Mission Hills, CA. He made the headache of purchasing a new vehicle and spending hours at a dealership a thing of the past. He sets the bar for delivering higher standards and exceptional customer service. Immediately, we knew when the time came we would do it again in a heartbeat. We didn’t expect it but it’s only Wednesday and we were back. Bottom line 2 purchases within 6 days. We are very happy with Martin and would highly recommend our dear family and friends to come see him. More

Sofia allowed my wife & I to take extended test drives on the freeway to get a good understanding of the Pros/Cons of the Accord. We were comparing the Accord to Camry and were concerned about the drives on the freeway to get a good understanding of the Pros/Cons of the Accord. We were comparing the Accord to Camry and were concerned about the ride & quietness of Accord. She was patience & gave us the time we needed. Negotiation went well, although the AAA price they originally quoted was too high for me. Fortunately, they came down to the KBB fair purchase price & we were able to make a deal. I could have done a little better on price with Internet Sales, but I want to let Sofia make the deal because she spent the time helping us decide to buy. Glen was good explaining the car features, but unfortunately my cell phone went dead & he couldn't set it up. He still walked me through the setup process to use once I got my phone fixed. Haven't used the service department yet, so I can't rate it. Hope I don't need any service, except oil changes & normal maintenance. More

NO HASSLE!!!!! Simply told Sam Danho (our Salesman) NO HASSLE!!!!! Simply told Sam Danho (our Salesman) what I was looking for, then named a fair price and the deal was done. Drove away in my new Hon NO HASSLE!!!!! Simply told Sam Danho (our Salesman) what I was looking for, then named a fair price and the deal was done. Drove away in my new Honda Accord TOTALLY SATISFIED. We were so satified that my wife later came back to buy a Pilot. 2 cars in one day??? YES!! Galpin has a customer for life; and as Sam explained he will be there when we need him for whatever we need. Thank you for everything SAM and Galpin!!! Russ Brown. More

Great experience. Michael worked with me to get the best price, returned all my phone calls, and went the extra mile to get the answers to the questions I had. Was also an easy going and relaxed experience price, returned all my phone calls, and went the extra mile to get the answers to the questions I had. Was also an easy going and relaxed experience! More

I am very happy with the service i receive from my salesman. Made it possible for me to get the car i wanted and get me approved. salesman. Made it possible for me to get the car i wanted and get me approved. More