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Galpin Honda

Mission Hills, CA

4.9
5,264 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin! Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other. We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words. We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors. A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties. We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business. Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals. Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
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11151 Laurel Canyon Boulevard

Mission Hills, CA

91340

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Showing 5,264 reviews

April 30, 2013

went to Galpin Honda to find out what options we have on trading in our cars and possibly purchasing a new car.. We were helped by Nannette Ballesteros... she carefully explained the pros and cons of our si More

by carollum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nanette Ballesteros
April 30, 2013

Like most people, I usually cringe at the thought of going to a car dealership...pushy salesmen, hours upon hours of waiting and haggling, etc. Last week I purchased a brand new 2013 Honda Civic from Ga More

by aprilv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brooklyn (sales) & Sunny (finance)
April 29, 2013

The experience was great they were very attentive to our needs. Jimmy Church worked very hard to get us a great deal to fit within our buget. I would highly recommend Galpin Honda in Mission Hills to my fa More

by mirtarivera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Church
April 25, 2013

I received the best service here! It had been ten years since I shopped around for a car, but they made the whole process so easy! Christopher Sandoval was my sales consultant. Since I work 12 hour shifts More

by Jenniev33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Sandoval
April 24, 2013

Very friendly and welcoming environment. Had the best experience overall and very pleased with my new vehicle. Will definitely recommend someone and also return myself More

by ltrejo_23
Price
Recommend Dealer
Yes
Employees Worked With
gilbert jordan
April 22, 2013

I just bought a CRV from Galpin. I had asked for internet quotes from between 5-7 Honda dealers in the So. Cal. region. Galpin provided the lowest quote and nobody was able to match or beat it. I d More

by JasonGagnon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Sandoval
April 21, 2013

Wen I think of the best customer service experience the day I purchased my first car will be the on the top of the list. The patience, care and integrity that Yusuf and staff provided was exemplary. I was More

by kcaaron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yusuf Fuad
April 19, 2013

The service was great. I knew what I wanted and they got it for me. No high sales pressure, the price was right and they even beat my credit union's rate, can you believe that? I am very happy and Edison More

by JudgeSingleton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edison Shields
April 18, 2013

If you want the best service and deal experience when buying a car, I highly recommend going to Galpin Honda and asking for Luis “Lou” Aguirre. My experience with Lou was nothing but the best, from the More

by karla2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis "Lou" Aguirre
April 17, 2013

It was my first time purchasing a car and my sales consultant, Enrique Beltran, made the process extremley easy and comfortable for me. He was extremely helpful and was able to address my concerns and More

by RafaD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Enrique Beltran
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