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Galpin Honda

Mission Hills, CA

4.9
5,342 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin! Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other. We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words. We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors. A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties. We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business. Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals. Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
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11151 Laurel Canyon Boulevard

Mission Hills, CA

91340

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Showing 5,342 reviews

September 11, 2013

Salesperson was awesome, except for when deal was closed. Took too long and the finance manager changed the deal. We tried to tell her but she wouldn't listen. Was about to change my mind but really wanted t More

by Joesticks81
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edison
September 09, 2013

The salesman Joe Mitchell was very polite and straightforward. He was courteous and honest with the whole process. It took me a couple days to finalize purchase, but when I did I was satisfied wi More

by ortegaomar7
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Mitchell
September 09, 2013

One of the best car buying experiences ever! Dennis was very helpful and knowledgeable. The whole car buying experience took under an hour with no hassle and I got the best deal. I would definitely recomme More

by ilansaig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DENNIS TAE
September 07, 2013

Salesman Nick Gambino unlike many other experiences we've had went above and beyond for us! We left there with a car and best of all we left there with the asking price we wanted. all thanks to Nick! H More

by zialdaga5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick gambino
September 06, 2013

I have been to many dealerships in the last month, to say the least. Every dealership I visited left me feeling upset and almost taken advantage of. I'm a young woman, so it's not hard for a salesman to try More

by Sage24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe uphoff
September 06, 2013

We are returning customers to Galpin Honda. They get an outstanding review because from the moment they saw us they approached us in a friendly welcoming manner. Showed us ALL the cars we wanted to see and More

by lmunoz82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yusuf Fuad
September 05, 2013

My husband and I recently leased a new Honda Civic EXL from Galpin Honda. Buying a car can often times be a very stressful situation but our Sales Consultant, Silas Gary, Jr. did an excellent job of walki More

by NUIandBOB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Silas Gary, Jr.
September 04, 2013

I got a Honda from galpin missionhills and was welcomed very warmly at the end of it all. We were able to work out a nice deal for the car I wanted. Great experience! Thanks Gilbert and Edison... More

by nach27 chav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
edison shielda, gilbert jordan
September 03, 2013

I totally satisfied with my deal in Galpin Honda, and the agent ,Joe Mitchell, was really helpful to give me enough info, and I appreciate that. More

by Emil-63-84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Mitchell
September 02, 2013

We spent a lot of time at the dealership working out the best deal possible for me. All the sales personnel were courteous and understood my needs with respect and the end result the ability to lease a Hond More

by sabrams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Mitchell
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