Galpin Honda

Alex Díaz was amazing he did an exceptional job in securing a good deal for me so I can drive out in a new car. Thank you Alex for your professionalism warmth and honesty. securing a good deal for me so I can drive out in a new car. Thank you Alex for your professionalism warmth and honesty. More

Just wanted to take the a moment to give a huge shoutout to Micheal, Stephen, Anthony & rest of team over at Galpin Honda. I recently had the pleasure of purchasing a car from this dealership, and I mus to Micheal, Stephen, Anthony & rest of team over at Galpin Honda. I recently had the pleasure of purchasing a car from this dealership, and I must say, the experience was outstanding. Micheal and Stephen went above and beyond to ensure that I found the perfect vehicle to meet my needs. This has probably been my 3rd time working with Mr. Fogelman, and I’m astonished and reminded every time of exactly why I keep returning; I am always truly impressed with his professionalism, transparency, and dedication to helping to the best of his ability. First time working with Stephen, but I can tell he’s possesses the same traits that make an excellent salesman/representative. Stephen took the time to listen to what I was looking for in a car and showed me several options that fit my criteria. He was incredibly knowledgeable about the different makes and models and answered all of my questions with patience and expertise. Once I had selected a car, Micheal and Anthony guided me through the purchasing process with ease. Both realistic and straightforward about pricing/financing options, making sure that I understood every step of the process. Their attention to detail and commitment to customer satisfaction made me feel confident in my decision. What’s more; They even coordinated a last minute plan to deliver my vehicle to my house that night, as I realized that I had been borrowing a relatives car and drove out without someone to take said car home. Dealerships have always been a place that most dread; conjuring up thoughts of uneasy, high pressure talks with pushy, phony salesmen. But here, has yet to be the case. In all my dealings with many team members, everyone urges you to take your time and really feel comfortable and confident with your choices, or suggest other routes to find you exactly what you want. I understand that it’s kinda in the clause of a representatives job to be personable, but there’s always that hint of insincerity that leads to consistently feeling like you’re being ripped off In someway or another. Again, I can say without a doubt, you won’t find that here, as you can sense the non-competitive, tight knit closeness of the entire team as if they’re family… Family, that’s willing to take you in and treat you as one of their own. Overall, I yet again, couldn't be happier with my experience at this dealership. Micheal, Stephen and Anthony truly provided exceptional service that outclassed & transcended what many think of as the typical car buying experience. I would highly recommend them to anyone in the market for a new car. Thank you all for making this such a positive experience! -Josh C. More

Alex Díaz is a fantastic sale person, very patient and very a knowledgeable, I would highly recommend him Thank you Alex! very a knowledgeable, I would highly recommend him Thank you Alex! More

I feel very comfortable with the sale person. Definitely come back to Galpin honda again.. Thank you Definitely come back to Galpin honda again.. Thank you More

Ronnie was a great salesman. He explained everything I needed to know and went above and beyond to deliver excellent customer service. Galpin is the best place to purchase a car! He explained everything I needed to know and went above and beyond to deliver excellent customer service. Galpin is the best place to purchase a car! More

Alex was great help. Explained everything really well and helped set up everything as well. Explained everything really well and helped set up everything as well. More

Alex was very helpful and patient. He went above and beyond to help me find the exact car I wanted. Awesome staff. He went above and beyond to help me find the exact car I wanted. Awesome staff. More

Alex was so wonderful! Very helpful and knowledgeable. More than happy with my new purchase. Very helpful and knowledgeable. More than happy with my new purchase. More

My car recently encountered some issues, leading me to seek assistance from Galpin Honda, hoping my vehicle was still under warranty. Upon arrival at the service center, I was greeted by a young employee seek assistance from Galpin Honda, hoping my vehicle was still under warranty. Upon arrival at the service center, I was greeted by a young employee who, notably, did not offer her name. When I requested to check if my Vehicle Identification Number (VIN) was covered under warranty, she declined to do so. Instead, she insisted that I pay $220 for an inspection, during which they would then check my VIN. This experience contrasted starkly with my previous positive encounter at the Honda dealership in Reseda. There, Howard promptly checked my VIN history and invited me to bring in the car for an inspection on the same day, instilling hope that my vehicle might indeed be covered by the warranty. Inspection fee would be $185, in which I didn't paid. Fortunately, my car was covered under the warranty, and it has been repaired. I wish the young employee at Galpin Honda receives further training to improve customer service. After this experience, I have decided to discontinue any future transactions with that particular location. More

She deserves more than a 5 star review! She is really amazing!! She's been really helpful and accomodating. Always on top of it! Really really thankful for her <3 She is really amazing!! She's been really helpful and accomodating. Always on top of it! Really really thankful for her <3 More