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Galpin Honda

Mission Hills, CA

4.9
5,340 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin! Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other. We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words. We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors. A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties. We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business. Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals. Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
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11151 Laurel Canyon Boulevard

Mission Hills, CA

91340

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Showing 5,340 reviews

August 26, 2015

Excellent service My visit at Galpin Honda was an overall great experience. The sales representative that helped me out, Javier Navarro, made my overall experience here More

by Nancyer3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Navarro
Aug 27, 2015 -

Galpin Honda responded

Nancy, we are glad you chose Galpin to purchase your vehicle. We try to provide a relaxing environment where customers can truly find the right match based on preference and budget. Please let us know if there's anything else we can do for you. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

August 26, 2015

Great Service My husband and I felt really conformable at this dealership and the reason was the sales representative Christopher Sandoval. We went to other dealer More

by Neide
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge from finance, Christopher Sandoval
Aug 27, 2015 -

Galpin Honda responded

We are glad to be of service, Neide, in your car buying experience. Thanks again for the five star review! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

August 26, 2015

Excellent Service My internet service sales person Donna Alvarez went above and beyond to get us exactly what we wanted. She was extremely patient and was very helpful. More

by Jeanette375
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Alvarez
Aug 27, 2015 -

Galpin Honda responded

We are pleased to hear of your experience with members of our staff, especially Donna. We strive for great customer service and professionalism; we're happy to hear you received this promise at our location. Thanks again , Jeanette, for your review. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

August 25, 2015

Efficient, convenient and variety I was just about to sign up a contract in another Honda Dealer, when I decide to visit this last one for recommendation of my sister, for my greet su More

by Habibi21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kerrey Melo, Jayce Ruiz
Aug 26, 2015 -

Galpin Honda responded

Habibi, we are glad you chose Galpin to purchase your vehicle. We try to provide a relaxing environment where customers can truly find the right match based on preference and budget. We appreciate your recommendation of Kerrey, and the staff here at Galpin Honda look forward to further serving you in the future! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

August 25, 2015

What a Great deal!! How lucky I was to meet Michael fogelman when I arrived at galpin, I had some credit issues and was worried no one would be able to help but Michael w More

by Pricess101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Fogelman
Aug 27, 2015 -

Galpin Honda responded

Thanks so much for your warm recommendation of Michael and the team here at Galpin Honda. We are so happy to hear you've had a great experience with us, and we hope to continue to serve you for many years to come. Be safe on the road. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

August 24, 2015

best dealer in the valley ! Enrique Beltran was the person that helped me out throught the whole process, ive never meet somebody that has explained everything one time and made More

by irvinggaspar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Enrique Beltran
Aug 24, 2015 -

Galpin Honda responded

We're so happy you enjoyed working with our staff when purchasing your vehicle. We appreciate your recommendation of our dealership and hope we may be of service again in the future. See you on the road! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

August 24, 2015

This is the definition of customer service! My internet salesperson, Donna Alvarez, went above and beyond to get me the vehicle that I wanted at a price I could easily afford. When I walked into More

by Cariinuh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Alvarez
Aug 24, 2015 -

Galpin Honda responded

We appreciate your recommendation of our staff at the dealership. Again, we're grateful for your glowing review of our dealership and recommendation of Donna. Drive safe! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

August 24, 2015

AMAZING SERVICE OLIVER LOPEZ!!! First and foremost, OLIVER LOPEZ IS AN AWESOME SALESMAN! I went in with my friend on Saturday and I'm so glad he approached us. He saw us enter an More

by Steve B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oliver Lopez
Aug 26, 2015 -

Galpin Honda responded

Thanks so much for your warm recommendation of Oliver and the team here at Galpin Honda. We are so happy to hear you've had a great experience with us, and we hope to continue to serve you for many years to come. If there is anything else we can do for you, please give us a call. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

August 23, 2015

Excellent service from Luis nava at galpin Honda Excellent service from Luis Nava. Very friendly and knowledgeable I would definitely recommend his serveces to any friends and family. We been coming More

by checherenato
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Nava
Aug 24, 2015 -

Galpin Honda responded

Thanks so much for your feedback. We're thrilled you found Luis helpful, our team knowledgeable, and the whole experience pleasant and easy. Our greatest goal is for all our customers to feel that way when driving away. Please let us know if there's anything else we can do for you. See you on the road! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

August 23, 2015

GREAT CUSTOMER SERVICE It was an awesome expierence to buy my first car from here. The salesman made the whole process super comfortable. All my questions/concerns were answ More

by Lesliesoto71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Hugo Lopez
Aug 24, 2015 -

Galpin Honda responded

We are happy to hear of your positive experience with our location, Leslie. Exceptional deals and positive customer service come standard with the dealership. Let us know if you ever need more help -- until then safe travels! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

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