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Galpin Honda

Mission Hills, CA

4.9
5,340 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin! Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other. We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words. We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors. A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties. We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business. Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals. Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
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11151 Laurel Canyon Boulevard

Mission Hills, CA

91340

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Showing 5,340 reviews

August 28, 2015

Fun driving my new Civic. In 2014, Internet Sales Consultant Michael Johansson was very helpful to get me into my first new car. Unfortunately for me, nine months after my purc More

by luger66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Johansson, Alen Bagdasaryan, Micael Johansson
Aug 31, 2015 -

Galpin Honda responded

We are pleased to hear of your experience with members of our staff. We strive for great customer service and professionalism; we're happy to hear you received this promise at our location. We appreciate your recommendation of our dealership and hope we may be of service again in the future. See you on the road! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

August 27, 2015

When I chose my pre-owned Honda Civic I gave this rating because everything from the paperwork to picking up the car to receiving the registration when smoothly. The representative I had ( More

by Civiclover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 31, 2015 -

Galpin Honda responded

We are happy that we were able to provide a professional, courteous, and engaging experience! Please let us know if there's anything else we can do for you. Drive safe and see you on the road.

August 27, 2015

good salesman Enrique beltran is one of the best salesman I had..He actually cares about people's needs..he did a good job helping my wife and I by answering all of More

by moshpit8292
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Enrique Beltran
Aug 31, 2015 -

Galpin Honda responded

Thanks so much for your feedback. We're thrilled you found Enrique helpful, our team knowledgeable, and the whole experience pleasant and easy. Our greatest goal is for all our customers to feel that way when driving away. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

August 27, 2015

Galpin Honda of mission hills Sam danho What can I say aside from talk about wow!!! Sam danho just helped us with our second car from galpin Honda. He helped us about a year ago purchase a More

by Mariscal715
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aug 31, 2015 -

Galpin Honda responded

Mariscal, we are glad you chose our dealership! Thanks for the feedback and strong recommendation! We always strive to present the best deals with a professional and caring staff here at our location. Thanks again for the feedback. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

August 27, 2015

Sam is amazing Customer service here is amazing, everyone is happy to help out. Sam was awesome throughout this entire process. I will definitely recommend family h More

by Tattoodave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aug 31, 2015 -

Galpin Honda responded

We are glad to be a part of your pleasurable experience, Dave. We always want our customers to feel the way you felt when leaving our location. Drive safe, and we'll see you on the road. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

August 27, 2015

Amazing Experience!! We had an awesome experience at Galpin Honda. Honestly could not have asked for anything more. From the minute that we walked in we were greeted immed More

by Gbonsell013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Alvarez
Aug 31, 2015 -

Galpin Honda responded

Thank you for taking the time to share your feedback with us. We appreciate your business. Be safe on the road. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

August 27, 2015

Andrew Rodriguez is the nicest salesman ever! I don't write many reviews for spelling reasons but getting my new car from Andrew Rodriguez at Gallpin Honda made it the best car buying experience f More

by Theruly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Rodriguez
Aug 31, 2015 -

Galpin Honda responded

Thanks so much for your feedback. We're thrilled you found Andrew helpful, our team knowledgeable, and the whole experience pleasant and easy. Our greatest goal is for all our customers to feel that way when driving away. It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Happy motoring! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

August 27, 2015

Excellent and Courteous Service in all departments. Chris Sandoval was very patient and courteous. He provided detailed financial information as well as explaining the functions of my Honda Accord Ex. More

by rustyroz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli
Aug 31, 2015 -

Galpin Honda responded

Thank you for your five star review! We respect our customers time and budget. We greatly appreciate this feedback! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

August 27, 2015

Happy with our purchase Luis Pineda our salesman was helpful from beginning to end. It's my girlfriends first car and she couldn't love her Honda Civic more. Definately recom More

by Jaime_dc5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Pineda, Frank Santamaria
Aug 31, 2015 -

Galpin Honda responded

Jaime, thank you for taking the time to share your feedback with us. We appreciate your business. Please let us know if there's anything else we can do for you. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

August 27, 2015

Amazing is an understatement. After a month and a half of strenuous research and searching for the perfect car, I was able to purchase it at Galpin Honda! Like you, when I think o More

by mrkg3414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Rodriguez
Aug 31, 2015 -

Galpin Honda responded

We are glad to be of service, in your car buying experience. Let us know if you ever need more help -- until then safe travels! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

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