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Galpin Honda

Mission Hills, CA

4.9
5,341 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin! Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other. We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words. We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors. A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties. We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business. Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals. Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
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11151 Laurel Canyon Boulevard

Mission Hills, CA

91340

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Showing 5,341 reviews

September 20, 2015

Galpin Honda Cares for Their Customers I came into Galpin Honda to see what deals are available on the 2015 Honda Accords / Honda Civics. I came in with the intention to trade in my BMW 5 More

by Sammy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Eustice, Ricardo (Finance)
Sep 21, 2015 -

Galpin Honda responded

Thanks so much for your warm recommendation of Paul and the team here at Galpin Honda. We are so happy to hear you've had a great experience with us, and we hope to continue to serve you for many years to come. We always strive to present the best deals with a professional and caring staff here at our location. Thanks again for the feedback. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

September 20, 2015

Easy car buying experience Chaudry Ahmed made me feel comfortable and the 6 hours I spent there went by fast. And he treated as a friend and not a customer. And always gave me h More

by Sloppykoala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chaudry Ahmed
Sep 21, 2015 -

Galpin Honda responded

We are pleased to hear of your experience with members of our staff. We strive for great customer service and professionalism; we're happy to hear you received this promise at our location. If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

September 19, 2015

New Honda CRV Great experience! Purchased my first new car. Overall, very satisfied. Was assisted by Jayce Ruiz (internet sales) and Matthew Zaragoza (financing). R More

by Sahra123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Zaragoza, Jayce Ruiz
Sep 21, 2015 -

Galpin Honda responded

We are pleased to hear of your experience with members of our staff, Sahra. We strive for great customer service and professionalism; we're happy to hear you received this promise at our location. If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

September 19, 2015

My visit. Alen was very helpful and knew everything about our new Accord. He made our experience a good one, even gave us tokens for free drinks. We love our ne More

by Mark6962
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alen Bagdasaryan
Sep 21, 2015 -

Galpin Honda responded

Mark, we appreciate your five star review! It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Happy motoring! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

September 19, 2015

Happy Customer Alen made the dreadful process of buying a car so easy and comfortable. Also, he is very knowledgeable about the product. Great product, great service More

by Poppy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alen Bagdasaryan
Sep 21, 2015 -

Galpin Honda responded

Poppy, we are glad you chose Galpin to purchase your vehicle. We try to provide a relaxing environment where customers can truly find the right match based on preference and budget. Thanks again for the five star review! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

September 18, 2015

hello I have to say i really like alen. He was very helpful, friendly, and professional. He really made the experience comfortable for me and he was ultimat More

by argin1993
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alen Bagdasaryan
Sep 21, 2015 -

Galpin Honda responded

We're so happy you enjoyed working with our staff when purchasing your vehicle, Argin. We sincerely thank you for your business and hope to continue serving you for many years to come! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

September 17, 2015

My first car I recently purchased my first but let me tell you that I had a great experience purchasing my first car (CVR-LX) thank you, Enrique Beltran From El More

by Eli0711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Enrique Beltran
Sep 18, 2015 -

Galpin Honda responded

We appreciate your feedback, Eli. We're happy to hear you've been well taken care of by Enrique and the rest of our team, and we hope you're loving your new car. Please let us know if there's anything else we can do for you. See you on the road! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

September 16, 2015

Fantastic service, very smooth and easy car buying experence Purchased a new Honda Odyssey from Chris this weekend. Chris was very helpful, truthful and made the whole experience very easy. I'll never buy anot More

by mikearkin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Sandoval
Sep 17, 2015 -

Galpin Honda responded

Mike, we are glad you chose our dealership! Thanks for the feedback and strong recommendation! It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Happy motoring! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

September 15, 2015

Excellent Service by exceptional sales man "Oliver Lopez" I had an excellent experience at Galpin Honda. Oliver Lopez the sales man provided a first class service. It was a pleasure to work with Oliver. I h More

by Gamboa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oliver Lopez
Sep 18, 2015 -

Galpin Honda responded

We are glad you chose our dealership! Thanks for the feedback and kind words about Oliver! We hope you enjoy your new vehicle! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

September 15, 2015

New car. Mike S. From Internet department was great! He made this the "best" car buying experience. Very professional! Very knowledgable. Treated us well. Than More

by honda 101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Northridge, Mike Skierka
Sep 18, 2015 -

Galpin Honda responded

We are glad you chose Galpin to purchase your vehicle. We try to provide a relaxing environment where customers can truly find the right match based on preference and budget. If there is anything else we can do for you, please give us a call. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

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