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Galpin Honda

Mission Hills, CA

4.9
5,341 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin! Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other. We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words. We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors. A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties. We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business. Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals. Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
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11151 Laurel Canyon Boulevard

Mission Hills, CA

91340

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Showing 5,341 reviews

September 28, 2015

Great custumer service Came to this dealership hoping to buy a vehicle that would fit my needs. I was worried about what my monthly payments would be and what my insurance w More

by Gris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Navarro
Sep 29, 2015 -

Galpin Honda responded

We're so happy you enjoyed working with our staff when purchasing your vehicle, Gris. Please do not hesitate to give us a call if there is anything we can do for you. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

September 28, 2015

Excellence My sales person Luis Nava did everything possible to get me the best deal and to make sure that I was satisfied withmy purchase. Higjly recommend! More

by Sylmar21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Nava
Sep 29, 2015 -

Galpin Honda responded

We are thrilled to hear of your visit to our dealership, Sylmar. We strive to provide our customers with excellent service in a professional and helpful manner. We always strive to present the best deals with a professional and caring staff here at our location. Thanks again for the feedback. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

September 27, 2015

Great experience First time buyer at galpin Honda, I was helped by Michael Moses and Lou. Over all fantastic experience. Great deal. Really helped get my family into t More

by Angram92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Aguille, Michael Moses
Sep 28, 2015 -

Galpin Honda responded

We are pleased to hear of your experience with members of our staff, Angram. We strive for great customer service and professionalism; we're happy to hear you received this promise at our location. It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Happy motoring! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

September 26, 2015

Friendly and Professional I will continue to come to Galpin Honda because of the great customer service we receive. Particularly from Chris Sandoval who has always helped us in More

by Colon, R 23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Sandoval
Sep 28, 2015 -

Galpin Honda responded

It's good to hear that you had such a good experience when visiting us. It's great to know you've experienced first-hand our customer service oriented dealership, and we hope you'll consider us again for it. We appreciate your recommendation of our dealership and hope we may be of service again in the future. See you on the road! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

September 26, 2015

Always a great experience Just leased 6th Honda at Galpin (of 8 total) and as always very satisfied. 2nd time working with Chris Sandoval. He is so nice and friendly and most More

by Laura_C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Sandoval
Sep 28, 2015 -

Galpin Honda responded

Thanks so much for your warm recommendation of Chris and the team here at Galpin Honda. We are so happy to hear you've had a great experience with us, and we hope to continue to serve you for many years to come, Laura. If there's anything else we can do for you, please feel free to give us a call. Drive safe and see you on the road! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

September 26, 2015

Excellente customer service This was my first time I ever leased a car and Chris was very helpful and patient with me. I had cancelled on him 3 times but was always there being h More

by Fast,easyrider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Sandoval
Sep 28, 2015 -

Galpin Honda responded

We are glad you chose our dealership! Thanks for the feedback and strong recommendation! Please let us know if there's anything else we can do for you. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

September 25, 2015

Awesome experience! I went to this dealership to buy a used CR-V. From the moment I stepped into the door the staff were helpful and kind. Ali Ashik, gave us a great pr More

by T. M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Ashik
Sep 28, 2015 -

Galpin Honda responded

We are pleased to hear of your experience with members of our staff. We strive for great customer service and professionalism; we're happy to hear you received this promise at our location. Be safe on the road. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

September 24, 2015

amazing! I want to thank Mr. Enrique Beltran for making it possible for me to have my first self-owned vehicle. He is such a friendly, cooperative, hard workin More

by Maria0809
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Enrique Beltran
Sep 25, 2015 -

Galpin Honda responded

Maria, we are ecstatic of your purchase and recommendation of Enrique! Do not hesitate to call if you need anything. We hope you enjoy your vehicle and hope to see you again in the future! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

September 24, 2015

Thanks Mike I had a great time with Mike's help getting my Honda CRV yesterday. He was honest , knowledgable , and helpful. No pressure to spent more money. Very More

by Gail666
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelley MacGregor & Joe (finance), Mike Skierka
Sep 25, 2015 -

Galpin Honda responded

Gail, we are happy to make your experience fun and engaging! Thanks again for the positive review and kind words about Mike. Please let us know if there's anything else we can do for you. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

September 24, 2015

If only I could give more stars First of all, let me say, I HATE buying cars. Chris made this experience feel like I was showing up a friend's house to watch a game. I never felt pre More

by pierce127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephan in Finance, Christopher Sandoval
Sep 25, 2015 -

Galpin Honda responded

We are happy to hear of your positive experience with our location. Exceptional deals and positive customer service come standard with the dealership. Thanks again for the exceptional review, Pierce. Enjoy your new Civic! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

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