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Galpin Honda
Mission Hills, CA
5,341 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin!
Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other.
We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words.
We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors.
A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties.
We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business.
Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals.
Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,341 reviews
September 30, 2015
Great Experience overall Enjoyed the time from the time I opened the door until I drove off my new 2015 Honda Accord out off the parking lot. Mike Skierka made my car buying Enjoyed the time from the time I opened the door until I drove off my new 2015 Honda Accord out off the parking lot. Mike Skierka made my car buying experience extremely less stressful. He is extremely easy to work with. I will definitely be recommending your dealership to others. Thank you More
by abangis999
Employees Worked With
Mike Skierka
September 30, 2015
Outstanding Sales Agent/Friendly dealership Went to this location and was assisted by one of your sales rep, Mr. Rhyner Era. I was looking for a used car and he gave me a lot of tips and more i Went to this location and was assisted by one of your sales rep, Mr. Rhyner Era. I was looking for a used car and he gave me a lot of tips and more informations. I appeciate all your help and patience Rhyner. You answered all my questions and queries. More
by Mich
Employees Worked With
Rhyner Era
September 29, 2015
Excellent Customer Service I came back to this dealership to lease another car. Javier helped me out. He provided excellent customer service and was very informative. He made t I came back to this dealership to lease another car. Javier helped me out. He provided excellent customer service and was very informative. He made the entire process go smoothly. More
by CQ0001
Employees Worked With
Javier Navarro
September 29, 2015
Great experience !!! I purchased my car from galpin in mission hills. My family and I were a but scared because we've have bad experiences in different dealers. As soon we I purchased my car from galpin in mission hills. My family and I were a but scared because we've have bad experiences in different dealers. As soon we got there we got helped. Lou Aguirre helped us . He made everything so easy and everything went smooth. We didn't feel pressured or stressed out by him . He has a great attitude and positive energy . We were very glad he helped us. We are more thanhappy with our new Honda Accord!!!:) thank you Lou !! More
by Elda87
Employees Worked With
Lou Aguirre
September 29, 2015
Excellent and Helpful Service I want to thank to thank the Kathy Cong for helping me in the process of getting my Honda Civic 2015 at this dealership. She made me feel comfortable I want to thank to thank the Kathy Cong for helping me in the process of getting my Honda Civic 2015 at this dealership. She made me feel comfortable in explaining to her what kind of payment I was looking at and was able to work out the best deal I can get. The process was smooth and easy. She was able to find the right color and type of Civic I wanted. I recommend anyone looking for information or planning to buy a Honda to contact Kathy Cong. Thank you. More
by nbaling
Employees Worked With
Kathy Cong
September 29, 2015
"Excellent Service, Five Star!" I purchased my 2015 Accord Coupe V6 from this dealarship because they had the right color (Still Night pearl). My wife and I came from SB because ou I purchased my 2015 Accord Coupe V6 from this dealarship because they had the right color (Still Night pearl). My wife and I came from SB because out of all the dealarships we didn't get the "sure we got it... come on down". Kathy Cong made sure that the car was instock (make,model, color etc). She made the process smooth and easy and she had no problems with any of my question. We were happy with the entire process thanks to Kathy Cong. More
by Akitako 03
Employees Worked With
Kathy Cong
September 29, 2015
Best Car Shopping Experience!! My family and I went in to look at some cars to see my options financially before deciding to buy. Never did I think I would actually leave in a brand My family and I went in to look at some cars to see my options financially before deciding to buy. Never did I think I would actually leave in a brand new car that same night. I never thought I would be able to afford something right now but Hugo Lopez made it possible. I am extremely happy with my new car. Thank you so much for your help Hugo, you really made my day to leave with a safer car to drive my new granddaughter in :) I will definitely recommend you to everyone I know! More
by Josefina
September 29, 2015
Helpful ms. Zamora I usually dread dealerships, the whole car buying in general, this time was different. Most of it was accomplished before coming in. Thank you Stephan I usually dread dealerships, the whole car buying in general, this time was different. Most of it was accomplished before coming in. Thank you Stephanie Zamora for the wonderful experience! More
by Ballesteros1
Employees Worked With
Stephanie zamora
September 28, 2015
Great experience Donna was great, she picked me up in Pasadena and seemed happy to do so. She was very professional, pleasant and easy to deal with. Steve in finance Donna was great, she picked me up in Pasadena and seemed happy to do so. She was very professional, pleasant and easy to deal with. Steve in finance was professional and thorough. Would definitely recommend. More
by Bwitczak
Employees Worked With
Donna Alvarez
September 28, 2015
Hugo rules I will continue to come to Galpin Honda because of the great customer service we receive. Particularly from Hugo Lopez who has made buying a car a gre I will continue to come to Galpin Honda because of the great customer service we receive. Particularly from Hugo Lopez who has made buying a car a great experience. More
by Dima
