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Galpin Honda

Mission Hills, CA

4.9
5,341 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin! Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other. We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words. We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors. A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties. We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business. Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals. Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
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11151 Laurel Canyon Boulevard

Mission Hills, CA

91340

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Showing 5,341 reviews

October 07, 2015

Simply the Best I came in to Galpin looking for a new car. I didn't really know what I wanted, then I met Sam Danho. He was very helpful in asking fact finding questi More

by Nat1388
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 08, 2015 -

Galpin Honda responded

We are pleased to hear of your experience with members of our staff, Nat. We strive for great customer service and professionalism; we're happy to hear you received this promise at our location. We appreciate your recommendation of Sam, and the staff here at Galpin Honda look forward to further serving you in the future! Enjoy your new Honda! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

October 05, 2015

Had a great experience! Gee is the Best salesman we bought our car and he gave us all the support! I had a great experience, and I love my new car! More

by Alessandra Derrico
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gee
Oct 06, 2015 -

Galpin Honda responded

Alessandra, we appreciate your five star review! We hop you enjoy your new vehicle! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

October 05, 2015

Silas Gary and Galpin Honda "the best"! I was very apprehensive about buying a car when I arrived at Galpin Honda in December of 2014. I was immediately put at ease when Silas Gary greeted More

by SanCan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 06, 2015 -

Galpin Honda responded

We are pleased to hear of your experience with members of our staff. We strive for great customer service and professionalism; we're happy to hear you received this promise at our location. Let us know if you ever need more help -- until then safe travels! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

October 03, 2015

Amazing dealership I was in a big problem with my used car, it was a nightmare , but thanks to the help of Paul Eustice I was able to get a into a new car which was so g More

by Ghost7979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Eustice
Oct 05, 2015 -

Galpin Honda responded

Ghost, we are happy you found Paul helpful in the purchase of your new car! If there's anything else we can do for you, please feel free to give us a call. Drive safe and see you on the road! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

October 01, 2015

Satisfied customer I came in to see about trading my 2013 Accord (which was also purchased at this dealership) for a 2015 Accord and was able to do it after some negotia More

by ttorres
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chaudry Ahmed
Oct 05, 2015 -

Galpin Honda responded

We are happy to hear of your positive experience with our location. Exceptional deals and positive customer service come standard with the dealership. We appreciate your recommendation of Chaudry, and the staff here at Galpin Honda look forward to further serving you in the future! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

October 01, 2015

So excited for my new car! I will send everyone to see Jayce This was my first new car. And it had to be a car that I know would last. So I decided that it had to be the Accord. I was originally looking at a use More

by Lilly46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jayce Ruiz
Oct 02, 2015 -

Galpin Honda responded

We appreciate your recommendation of our staff at the dealership, Lilly. Be safe on the road. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

September 30, 2015

Make sure to ask for Kathy Cong. The weekend before Labor day I went in to Galpin Honda of Mission Hills to see about trading my car in. I was recommended by a close friend to speak w More

by koolguyz14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Cong
Oct 01, 2015 -

Galpin Honda responded

We are happy you found Kathy helpful in the purchase of your new car! We sincerely thank you for your business and hope to continue serving you for many years to come! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

September 30, 2015

SAM IS AMAZING!!!!!!!!! today i purchased a honda accord from SAM Danho! the guy was amazing he knew everything about the car and then more! galpin had the Cleanest dealers More

by NEWAcCORDGUY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 01, 2015 -

Galpin Honda responded

We are glad you chose Galpin to purchase your vehicle. We try to provide a relaxing environment where customers can truly find the right match based on preference and budget. We greatly appreciate this feedback! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

September 30, 2015

Excellent customer service!!! We are planning to get another car and while browsing, I saw this Galpin Honda location. I called and spoke to this guy Rhyner. He's very helpful, nic More

by Eileen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhyner
Oct 01, 2015 -

Galpin Honda responded

Eileen, we are ecstatic of your recommendation of Rhyner! Do not hesitate to call if you need anything. The staff here at Galpin Honda look forward to further serving you in the future! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

September 30, 2015

EXCEPTIONAL CUSTOMER SERVICE I don't usually write reviews but because of the exceptional customer service I experienced from this gentleman, Rhyner Era of Galpin Honda deserves a More

by 1001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhyner Era
Oct 02, 2015 -

Galpin Honda responded

It's good to hear that you had such a good experience when visiting us. It's great to know you've experienced first-hand our customer service oriented dealership, and we hope you'll consider us again for it. Again, we're grateful for your glowing review of our dealership. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

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